Media monkey black screens frequently

Get answers about the current version of MediaMonkey 5

Moderator: Gurus

ezryder007
Posts: 1
Joined: Sat Oct 19, 2024 4:57 am

Media monkey black screens frequently

Post by ezryder007 »

I am running media monkey 5.0.5.2695 on Windows 11, details below. I find often the application black screens on me.

I am running the media sharing as a service and I also do remote desktop session from my laptop. I don't see it black screen during activity it is usually when I come back to my pc in the morning. When this happens the applciation window is all black and I can't interact with it. I have to kill the process in task manager and restart the application.

Is this a bug?

Thanks,
Dan

Edition Windows 11 Pro
Version 23H2
Installed on ‎24/‎08/‎2024
OS build 22631.4317
Experience Windows Feature Experience Pack 1000.22700.1041.0
Peke
Posts: 17891
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Media monkey black screens frequently

Post by Peke »

Hi,
Problem is RDP render UI differently and it is known that it can create issues with some apps. For me Skype behave same as MM if using RDP (generally I do not use RDP but other Remote connection platforms.

Also we have improved and updated rendering engine in MM 2024 so I would suggest firstly try latest MM version from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d and see if there is any change.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
Post Reply