[SOLVED] Pop-up window not appearing
Moderator: Gurus
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- Posts: 18
- Joined: Tue Apr 05, 2016 10:00 pm
[SOLVED] Pop-up window not appearing
Hi,
Been using MM5/2024 since it first came out, and I've never been able to get the pop-up box that shows song information when a new song starts playing to show. I've tried unticking, restarting, re-ticking, restarting, rebooting etc. Current version is 2024.0.0.3082, running Windows 10, 19045.5371. Grateful for any assistance.
Been using MM5/2024 since it first came out, and I've never been able to get the pop-up box that shows song information when a new song starts playing to show. I've tried unticking, restarting, re-ticking, restarting, rebooting etc. Current version is 2024.0.0.3082, running Windows 10, 19045.5371. Grateful for any assistance.
Re: Pop-up window not appearing
Do you have multiple monitors, and does it appear when you adjust the Horizontal or Vertical Location?
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
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Re: Pop-up window not appearing
Just one monitor. It appears as a preview when I adjust the H/V sliders, but then doesn't appear normally.
Re: Pop-up window not appearing
It is enabled, set to show long enough and only when inactive is disabled?
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Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
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Re: Pop-up window not appearing
Yep, enabled, set to show for 4 seconds, then fade out in 0.5 seconds, and "show when inactive" is unticked.
Re: Pop-up window not appearing
Can you please try a separate Portable Install of MediaMonkey 2024, to see if this issue is still present?
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
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- Posts: 18
- Joined: Tue Apr 05, 2016 10:00 pm
Re: Pop-up window not appearing
Hi, a separate portable install still doesn't show the pop-up.
Re: Pop-up window not appearing
Can you please capture this in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643
If you can start MediaMonkey from the command line using MediaMonkey.exe /CEFDEBUG this would be best.
If you can start MediaMonkey from the command line using MediaMonkey.exe /CEFDEBUG this would be best.
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Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Re: Pop-up window not appearing
Using V2024 LATEST alpha or beta build on Windows 11, HP laptop, managing 13k tracks
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- Posts: 18
- Joined: Tue Apr 05, 2016 10:00 pm
Re: Pop-up window not appearing
Turning off Focus Assist did the trick, thanks!