[SOLVED] Pop-up window not appearing

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cryptus939
Posts: 18
Joined: Tue Apr 05, 2016 10:00 pm

[SOLVED] Pop-up window not appearing

Post by cryptus939 »

Hi,

Been using MM5/2024 since it first came out, and I've never been able to get the pop-up box that shows song information when a new song starts playing to show. I've tried unticking, restarting, re-ticking, restarting, rebooting etc. Current version is 2024.0.0.3082, running Windows 10, 19045.5371. Grateful for any assistance.
Lowlander
Posts: 57917
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Pop-up window not appearing

Post by Lowlander »

Do you have multiple monitors, and does it appear when you adjust the Horizontal or Vertical Location?
cryptus939
Posts: 18
Joined: Tue Apr 05, 2016 10:00 pm

Re: Pop-up window not appearing

Post by cryptus939 »

Just one monitor. It appears as a preview when I adjust the H/V sliders, but then doesn't appear normally.
Lowlander
Posts: 57917
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Pop-up window not appearing

Post by Lowlander »

It is enabled, set to show long enough and only when inactive is disabled?
cryptus939
Posts: 18
Joined: Tue Apr 05, 2016 10:00 pm

Re: Pop-up window not appearing

Post by cryptus939 »

Yep, enabled, set to show for 4 seconds, then fade out in 0.5 seconds, and "show when inactive" is unticked.
Lowlander
Posts: 57917
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Pop-up window not appearing

Post by Lowlander »

Can you please try a separate Portable Install of MediaMonkey 2024, to see if this issue is still present?
cryptus939
Posts: 18
Joined: Tue Apr 05, 2016 10:00 pm

Re: Pop-up window not appearing

Post by cryptus939 »

Hi, a separate portable install still doesn't show the pop-up.
Lowlander
Posts: 57917
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Pop-up window not appearing

Post by Lowlander »

Can you please capture this in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643

If you can start MediaMonkey from the command line using MediaMonkey.exe /CEFDEBUG this would be best.
cryptus939
Posts: 18
Joined: Tue Apr 05, 2016 10:00 pm

Re: Pop-up window not appearing

Post by cryptus939 »

done!
Rob_S
Posts: 1092
Joined: Wed Mar 10, 2021 1:53 pm

Re: Pop-up window not appearing

Post by Rob_S »

Using V2024 LATEST alpha or beta build on Windows 11, HP laptop, managing 13k tracks
cryptus939
Posts: 18
Joined: Tue Apr 05, 2016 10:00 pm

Re: Pop-up window not appearing

Post by cryptus939 »

Turning off Focus Assist did the trick, thanks!
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