Nokia 5800 NAM loses tag info on some songs.

Get answers about syncing MediaMonkey 4 with iPods and other devices.

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Davercade
Posts: 2
Joined: Mon Apr 05, 2010 4:17 am

Re: Nokia 5800 NAM loses tag info on some songs.

Post by Davercade »

Ok - that seemed to work, there where a few 'unknowns' there after but on looking at them they were .m4a's which I thought were supported. Unselected it as a format and after syncing (and converting) they were there perfectly!

Tomorrow - I go for a full sync, so we'll see what happens. I'm going to put 'na' in the composer field of my collection, I'll do that tonight so it should be ready in the morning.

Unknown album also loses the track tag!
Shanali78
Posts: 1
Joined: Wed Feb 18, 2026 4:54 pm

Re: Nokia 5800 NAM loses tag info on some songs.

Post by Shanali78 »

Hi all,

This has been driving me crazy, but I think I’ve found the fix. After testing, I noticed MediaMonkey fails to sync files when the "composer" or "artist" fields are blank—tagging them as "unknown." Populate those fields, and everything syncs perfectly, including album art.

Interestingly, WMP handles blank fields without issue, so this seems like a MediaMonkey bug.

I’m wiping my phone to test this on a larger playlist. For those using devices like the iPhone 11 Pro, I’ve also read media handling in this review.

Will update this evening!
Lowlander
Posts: 59323
Joined: Sat Sep 06, 2003 5:53 pm

Re: Nokia 5800 NAM loses tag info on some songs.

Post by Lowlander »

No value is treated like unknown in MediaMonkey. Artwork is Synced per Album. No value for Album and/or Album Artist would be seen as a single Album.
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