Device No Longer Syncs

[Logan5]

I have a FiiO M7 that I sync with MMW. Several weeks ago when I tried to sync it, it took a very long time and never synced all of my files. I was trying to copy just over 100 files, which in the past has taken about 10-20 minutes. Now, this amount of files takes hours to sync, and it NEVER syncs all of them. Once it gets to around 40 or 50, it stops syncing, and no matter how many times I try to resync it, will not sync the remaining files.

Extremely frustrating, please help!

[Peke]

Hi,
Only thing I can suggest is that you open support Ticket and supply us with debug log created using these instructions Are you using and then we can tell you mire why it is happening.

[Logan5]

Just to make sure, these are the instructions for reporting a bug?
https://www.mediamonkey.com/forum/viewt ... p?f=1&t=69

[Peke]

Hi,
Oh, sorry I missed sending post on submitting debug log. One you pointed is for MM4 and most current one is located here https://www.mediamonkey.com/forum/viewt ... 30&t=86643