Keep getting this error after the latest update. Makes the program unusable.
Update problem
Moderator: Gurus
Re: Update problem
Is this with MediaMonkey 5.0.4.2690 and what are you doing when this error appears?
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
Re: Update problem
Yes, it is MediaMonkey 5.0.4.2690 and it comes up every time I start the program. I have tried all three options it offers. Restart & Continue both just come back to this error. Safe mode gives me some functionality, but not much.
Re: Update problem
Can you please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643
This will help a developer analyze why this happens on your setup.
This will help a developer analyze why this happens on your setup.
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Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Re: Update problem
Have you tried the "MediaMonkey_NoGPU.bat" for startup?
Found in the "C:\Program Files (x86)\MediaMonkey 5" folder...
If that doesn't fix it, then I would also try uninstall, re-download, and re-install.
Found in the "C:\Program Files (x86)\MediaMonkey 5" folder...
If that doesn't fix it, then I would also try uninstall, re-download, and re-install.
Using 5.1 LATEST alpha or beta build on Windows 10, HP laptop, managing 13k tracks