V1074 - Marantz NR1711 in Cast Button List [#19861]

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TheEmpathicEar
Posts: 466
Joined: Fri May 15, 2020 12:17 pm

Re: V1074 - Marantz NR1711 in Cast Button List [#19861]

Post by TheEmpathicEar »

Marantz has just become addicted to HEOS for some unknown reason??
EDIT: Where is the LOG in MMA? For MM5, you just want the LOG from DBGView?
Peke
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Re: V1074 - Marantz NR1711 in Cast Button List [#19861]

Post by Peke »

Hi,
In MMA you can save the log by going to ☰ -> ? -> Send Logs (for safety do save and send log while writing down LOG IDs).

NOTE: Save log should result in ZIP file containing debug log information.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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TheEmpathicEar
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Re: V1074 - Marantz NR1711 in Cast Button List [#19861]

Post by TheEmpathicEar »

Peke wrote: Sun Apr 30, 2023 4:12 pm Hi,
In MMA you can save the log by going to ☰ -> ? -> Send Logs (for safety do save and send log while writing down LOG IDs).

NOTE: Save log should result in ZIP file containing debug log information.
What do you mean by writing down LOG IDs?
Lowlander
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Re: V1074 - Marantz NR1711 in Cast Button List [#19861]

Post by Lowlander »

Please reply here with the logID you're sending from MMA so the team can link your log with this problem.
TheEmpathicEar
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Re: V1074 - Marantz NR1711 in Cast Button List [#19861]

Post by TheEmpathicEar »

Lowlander wrote: Sun Apr 30, 2023 4:28 pm Please reply here with the logID you're sending from MMA so the team can link your log with this problem.
LKK8SF7EPN [I just uploaded the log from MMA
Peke
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Re: V1074 - Marantz NR1711 in Cast Button List [#19861]

Post by Peke »

Hi,
Is there accompany MM5 Log that shows file playing or not playing?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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TheEmpathicEar
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Re: V1074 - Marantz NR1711 in Cast Button List [#19861]

Post by TheEmpathicEar »

The receiver connection to the router. Does it matter that it is wired [Ethernet] and not wireless?
Lowlander
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Re: V1074 - Marantz NR1711 in Cast Button List [#19861]

Post by Lowlander »

No, that does not matter, as long as the wi-fi devices are allowed to see other devices on the network (often not allowed on guest wi-fi networks) you can use a mix of wi-fi/wired.
TheEmpathicEar
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Re: V1074 - Marantz NR1711 in Cast Button List [#19861]

Post by TheEmpathicEar »

I have the latest Roku Ultra connected to my receiver. My phone, S22+, can connect via Bluetooth to it. Of course, this means all sound is playing through the Bluetooth connect? Not just music from MMA? I usually find volume can be tricky? Volume on the phone OR through the receiver OR both?
EDIT: Bluetooth is "Wonky". If you don't know what I mean you don't use it. One thing I noticed is on-screen the song title seems "stuck"? IOW, what is playing on the phone does not match what's on-screen. What's up?
Lowlander
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Re: V1074 - Marantz NR1711 in Cast Button List [#19861]

Post by Lowlander »

If your device connects via Bluetooth, then all device sounds go through that. I wasn't aware Roku sticks/boxes could be connected to via Bluetooth.
TheEmpathicEar
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Re: V1074 - Marantz NR1711 in Cast Button List [#19861]

Post by TheEmpathicEar »

Lowlander wrote: Wed May 10, 2023 11:02 am If your device connects via Bluetooth, then all device sounds go through that. I wasn't aware Roku sticks/boxes could be connected to via Bluetooth.
Yep. I don't understand why on-screen song titles get "stuck"?
Lowlander
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Re: V1074 - Marantz NR1711 in Cast Button List [#19861]

Post by Lowlander »

This could be a problem in the Roku. Are you able to test with any other screened Bluetooth devices? For me it works.
TheEmpathicEar
Posts: 466
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Re: V1074 - Marantz NR1711 in Cast Button List [#19861]

Post by TheEmpathicEar »

Lowlander wrote: Wed May 10, 2023 11:37 am This could be a problem in the Roku. Are you able to test with any other screened Bluetooth devices? For me it works.
I need to know if you did anything special when connecting your phone? Or, if it was just straight forward pairing?
Lowlander
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Re: V1074 - Marantz NR1711 in Cast Button List [#19861]

Post by Lowlander »

Just pair (but not Roku).

However this may be an instance of viewtopic.php?t=104252
rusty
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Re: V1074 - Marantz NR1711 in Cast Button List [#19861]

Post by rusty »

It almost certainly is.

Most reports of this have been with Samsung devices, but it doesn't occur with ours :-(

-Rusty
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