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Updated to Android 13 phone many songs now don't play

Posted: Sat Apr 08, 2023 6:59 pm
by musicbob
I had been using media monkey fine before I got a new phone. Now, with Android 13 it skips over many songs, only being able to play some of them. It's the same music. It worked fine before. I used the setting on the app to send in the logs from the app.

Re: Updated to Android 13 phone many songs now don't play

Posted: Tue Apr 18, 2023 9:31 am
by rusty
Hi,

To work around the problem, you can problem use auto-conversion in MMW to convert unsupported tracks to a format that does play on the device.

But I'd still like to see if we can fix this. Can you tell me:
- What phone you're using?
- What audio formats are exhibiting this problem?
- What the log ID is for a track that can't be played (we get hundreds of logs and it's hard to match them to a given report without the ID) ?

Thanks!

-Rusty