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After moving files from old computer to new computer, sync from phone crashes

Posted: Fri Feb 02, 2024 5:38 pm
by chrisfromct
I have MMW5 and MMA working perfectly for a long time.

I got a new PC and I used a different windows profile name. I copied the Music folder from the old profile to the new profile folder. I then installed MMW5. I had backed up the Roaming\MediaMonkey5 folder and overwrote the fresh install with the old DB files.

Then I chose this method to update the location of the music files:

Select the Media File(s) you want to find, and select File > Locate Moved/Missing files from the Main Menu (Gold Feature).

MMW5 can play the music just fine. But when I sync from my Android phone, the MMW5 screen goes white, and eventually the MMA app eventually will crash before sync is complete.

One thing I did notice is that the music file path used to have a DriveID, but now it has a drive letter.

Any ideas?

Re: After moving files from old computer to new computer, sync from phone crashes

Posted: Fri Feb 02, 2024 5:41 pm
by Lowlander
Which Build (Help > About) of MMW are you using and are you doing a wi-fi or USB Sync?

Re: After moving files from old computer to new computer, sync from phone crashes

Posted: Sat Feb 03, 2024 4:30 pm
by calonzo
MMW->5.0.4.2693

I used WiFi sync first, then I also tried USB and got the same result.

Re: After moving files from old computer to new computer, sync from phone crashes

Posted: Sat Feb 03, 2024 6:04 pm
by Peke
Hi,
please send us debug lod as described at https://www.mediamonkey.com/forum/viewt ... 30&t=86643