Build 1168 is failing to sync at all and crashes when I try to go into sync settings. I submitted a help ticket yesterday and that system has a bug too, where I cannot set the priority so it's stuck at low. Ticket 6992.
Multiple crash logs have been submitted.
Also, the home screen widget is now transparent when nothing is playing.
Complete sync failure with 1168
Moderator: Gurus
Re: Complete sync failure with 1168
Hi,
Thanks for the report! We're looking into it.
Note that build 1169 beta fixes a playback crash regression introduced in build 1168 (1169 beta was released yesterday). Let me know if it helps...
-Rusty
p.s. Ticket priorities can only be set by MM staff otherwise they all end up being tagged as 'urgent'
Thanks for the report! We're looking into it.
Note that build 1169 beta fixes a playback crash regression introduced in build 1168 (1169 beta was released yesterday). Let me know if it helps...
-Rusty
p.s. Ticket priorities can only be set by MM staff otherwise they all end up being tagged as 'urgent'
Re: Complete sync failure with 1168
1169 fixed it, thank you.
Please reset your ticket default priority to "medium". Looking at that from both sides (I work a corporate Help Desk) telling a customer that their issue is low priority when there is only the single channel to reach support indicates that regardless if the issue it doesn't matter. It's the perception not the reality.
Please reset your ticket default priority to "medium". Looking at that from both sides (I work a corporate Help Desk) telling a customer that their issue is low priority when there is only the single channel to reach support indicates that regardless if the issue it doesn't matter. It's the perception not the reality.
Re: Complete sync failure with 1168
Good to hear!
Also, we've updated the default priority on the helpdesk based on your suggestion--thanks!
-Rusty
Also, we've updated the default priority on the helpdesk based on your suggestion--thanks!
-Rusty