Error, during network disconnection [#20930]

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CrashMonkey
Posts: 87
Joined: Sat Oct 21, 2023 10:34 am

Error, during network disconnection [#20930]

Post by CrashMonkey »

When i move laptop betweens rooms, i unplug network cable, and plug in back in in a other room.
This is the error that i get when my Lan cable get disconnected when playing music from a NAS.
First things what happen is, i get a few notifications, that somefile is inaccassible.
Then i get this error;
https://imgur.com/jLT6r0e

After clicking it away, mm is unresponsive. Have to kill process with taskmanager.

Does not happen always. Hope this error gives enough information.
Lowlander
Posts: 56886
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Error, during network disconnection.

Post by Lowlander »

Which Build (Help > About) of MediaMonkey are you using?
CrashMonkey
Posts: 87
Joined: Sat Oct 21, 2023 10:34 am

Re: Error, during network disconnection.

Post by CrashMonkey »

3021
Lowlander
Posts: 56886
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Error, during network disconnection.

Post by Lowlander »

I've not experienced this with the NAS becoming unavailable. Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

This will help a developer analyze why this happens on your setup.
CrashMonkey
Posts: 87
Joined: Sat Oct 21, 2023 10:34 am

Re: Error, during network disconnection.

Post by CrashMonkey »

I have captured 3 crashes and made a ticked for it. (debug + el files uploaded)
All 3 crashes happend during network disconnection, however non of these errors are the same as what i got in the first place, and why i started this topic.
1 crash, had a error screen.
2 crashes, mm closed on its own. EL file stated application was frozen.
Ludek
Posts: 4984
Joined: Fri Mar 09, 2007 9:00 am

Re: Error, during network disconnection.

Post by Ludek »

FYI: I was also able to replicate this issue/freeze, will be fixed as https://www.ventismedia.com/mantis/view.php?id=20930
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