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Audio output switches to more than one speaker

Posted: Sun Feb 02, 2025 11:49 am
by sonos
I have several audio output channels.

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After a certain time, the audio output switches from my Speaker One Lena to Speaker One Lena and also to the internal player on my laptop. This means that the audio output is routed to the internal output and to Speaker One Lena at the same time.
Has anyone observed similar behavior?

Carsten

Re: Audio output switches to more than one speaker

Posted: Sun Feb 02, 2025 12:41 pm
by Peke
Hi,
Use multi zone output to get what you want.

Re: Audio output switches to more than one speaker

Posted: Sun Feb 02, 2025 4:45 pm
by Lowlander
Are you saying that you start streaming to the speaker, and at some point MediaMonkey also starts playback via the internal speaker by itself? Which Build (Help > About) of MediaMonkey are you seeing this with?

Re: Audio output switches to more than one speaker

Posted: Mon Feb 03, 2025 4:09 am
by sonos
Yes, that is exactly what I am observing. However, this only occurs after a certain period of time. Therefore, this is not easy to log.

I am using the MediaMonkey_2024.1.0.3104 build.

I also did what Peke suggested (select and enable Multizone, and then selecting Speaker One Lena), but I got the following error message:

Image

Carsten

Re: Audio output switches to more than one speaker

Posted: Mon Feb 03, 2025 11:13 am
by Lowlander
Please capture the problem and the error in separate logs (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643

With the audio switching please save the log soon after it happens, so the developer can easily find the problem at the end of the long log.

This will help a developer analyze why this happens.

Re: Audio output switches to more than one speaker

Posted: Tue Feb 04, 2025 10:40 am
by sonos
see captured log file: Ticket #8967

Carsten