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MM5 crashing

Posted: Fri Aug 08, 2025 5:07 pm
by bdshasta
I've had ongoing daily or more crashes of MM5 since it was first released, even while applying every new upgrade. I finally got around to installing the debug executable and trying to capture it but unfortunately even the send log tool crashes too. I've got some screenshots of it here: https://imgur.com/a/YWdq3Fl

This is MM5 Portable running on Windows Server 2019 as a virtual machine in ESXi 7. These crashes occur seemingly at random at least daily while playing audio. Sometimes they increase with frequency if I browse around or edit tags. No other applications have issues on this server.

Re: MM5 crashing

Posted: Fri Aug 08, 2025 8:15 pm
by Lowlander
Please capture the crashes in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

Re: MM5 crashing

Posted: Wed Aug 13, 2025 3:08 pm
by bdshasta
Done. Ticket #13521