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MMW crashing when clicking on Video
Posted: Mon Aug 11, 2025 10:18 am
by MPG
This is the error I'm receiving when I click on Video in the media tree:
Re: MMW crashing when clicking on Video
Posted: Mon Aug 11, 2025 11:20 am
by Lowlander
Which Build (Help > About) of MediaMonkey? Is it happening just clicking on the Video node in the Media Tree?
Re: MMW crashing when clicking on Video
Posted: Mon Aug 11, 2025 9:32 pm
by MPG
Running 2024.2.0.3162 on a Win10 machine.
It typically happens as soon as I click on Video in the media tree. Sometime it occurs when I try to change a setting. Such as View->Main Panel View->List. Clicking retry makes it go away and allows me to continue.
Re: MMW crashing when clicking on Video
Posted: Tue Aug 12, 2025 12:51 am
by Lowlander
Please capture this in a debug log (step 4b) and attach the log to a Support Ticket:
https://www.mediamonkey.com/forum/viewtopic.php?t=86643
Re: MMW crashing when clicking on Video
Posted: Tue Aug 12, 2025 10:49 am
by MPG
Done!