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Sync files between MMW and MMA do not show in MMW

Posted: Sat Aug 16, 2025 1:34 pm
by PetitPunk
I have a weird behavior with my synced files between MMW and MMA. After the first sync, song that are sync do not show as sync in the sync list.

I'll try to be as clear as possible about the issue.

When I want to sync new files, I go in MMW - Devices & services - My phone ID. Than in the Sync list, I check all the albums I want on my phone, apply and then sync on my phone. This works well, my phone download the new files and sync the play count back after new listening.

The problem is when I want to remove the album from my sync list, none of the music I have synced on my phone is check in the list anymore. So I can "unckecked" any album and change my music.

If I delete the music manually on my phone, as soon as I resync my music, it's downloaded again. So it looks more like a display issue, as the software do know what songs are on my phone, but don't show it to me and allow me to change them.

This use to work before, but I don't know when it stop working and for what reason.

Anybody experienced this problem before?

MMW version: 2024.1.1.3113
MMA version: 2.0.5.1248
Windows 11.

Thanks

Re: Sync files between MMW and MMA do not show in MMW

Posted: Sat Aug 16, 2025 4:13 pm
by Lowlander
Is this issue in MMA or MMW Sync settings?

Re: Sync files between MMW and MMA do not show in MMW

Posted: Sat Aug 16, 2025 6:09 pm
by PetitPunk
Well, I can't really tell, the issue is between MMW and MMA, but visible in MMW. I decided to post in the MMA forum because it's related to MMA. But I have no idea the issue is on which side.

Re: Sync files between MMW and MMA do not show in MMW

Posted: Sun Aug 17, 2025 12:01 am
by Lowlander
So, in MMW the selection isn't showing? Are you sure you're viewing the correct device profile?

Can you please retry with the latest MediaMonkey 2024 beta?

Re: Sync files between MMW and MMA do not show in MMW

Posted: Sun Aug 17, 2025 9:47 am
by PetitPunk
Yes, exactly, the selection of all my files is not showing in MMW. And I'm sure I'm looking at the right device, because if I add files, apply, and sync, they will sync to my device.

I tried the MM 2024 beta (the release version, so I'm now at 2024.2.0.3163) and it didn't fix the problem.

BTW, I use wifi sync. However, I've also try connecting my phone with usb and I get the same behavior.

Also, it may worth noting that the check box for the "Artist" menu is partially checked (the dash inside the box), as it should be. It's the check box for the artist and the album that are not checked which they should.