Page 1 of 1

MM Crashes Everytime I try To Open

Posted: Mon Jun 08, 2009 11:07 am
by Equiether
Well I was listening to music normally and then my computer crashes and I restart and I click MM and windows tells me it has stopped working and to close the program. Here's the problem signature:

Problem Event Name: APPCRASH
Application Name: MediaMonkey.exe
Application Version: 3.0.6.1190
Application Timestamp: 2a425e19
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6001.18215
Fault Module Timestamp: 49953395
Exception Code: 0eedfade
Exception Offset: 000442eb
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0b6d
Additional Information 2: 9b68eaea10de4671a6b01001c7105de1
Additional Information 3: f8d9
Additional Information 4: 6ba54de51c27f935f93ae17b612542ef

Anyone know a solution to this problem, or am I just going to have to reinstall?

Re: MM Crashes Everytime I try To Open

Posted: Mon Jun 08, 2009 11:47 am
by nohitter151
The only way to see what is really happening is to get a debug log as described here:
http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69

Re: MM Crashes Everytime I try To Open

Posted: Mon Jun 08, 2009 12:15 pm
by Equiether
Looks like installing the debug fixed the problem..very strange..

Re: MM Crashes Everytime I try To Open

Posted: Mon Jun 08, 2009 9:07 pm
by rovingcowboy
sounds like the hotkey in the registry to inducate that monkey was running was stuck and showed it as running and would not let it restart? thats why it wanted you to close the program. it was already known to be running.

the install of the debug just reset the hotkey. if it happens again try doing a registry cleaning and see if the bad hotkey is removed and lets you start monkey up again with out reinstalling it. i know i have had this trouble myself before but i'm not sure what fixed it as i run several maintance programs for cleaning out junk files to fixing the registry, to defraging the registry, to re setting the tweaks i have and i some times do a disk scan to check for errors on it, when crashes happen so any one of them might have fixed it.

but if it does happen again i'll try and remember to run one program at a time and see if it fixes it. then i will be able to let you or others konw. you try and do the same so incase it happens again to you first. 8)