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Windows 10 WMA issues
Posted: Fri Feb 03, 2017 9:11 am
by justinmy
I have installed the most recent BETA (MediaMonkey_4.1.15.1827) and still cannot rip WMA on my Windows 10 box (Windows 10 Pro 14393.693). I get the following error:
Code: Select all
D:\Track01.cda - Conversion: WMA (Windows 8 build 9200) - Not Supported!
I have tried everything from
http://www.mediamonkey.com/support/inde ... e-analysed and nothing fixes it.
Re: Windows 10 WMA issues
Posted: Fri Feb 03, 2017 1:24 pm
by Lowlander
Did you use WMA Pro (or WMA MF)?
Re: Windows 10 WMA issues
Posted: Fri Feb 03, 2017 3:17 pm
by justinmy
Using WMA lossless. Same settings I've been using for years.
Re: Windows 10 WMA issues
Posted: Fri Feb 03, 2017 3:31 pm
by Lowlander
Try WMA Pro (or WMA MF) instead. The Win 10 Anniversary update broke WMA.
Re: Windows 10 WMA issues
Posted: Sat Feb 04, 2017 3:51 pm
by justinmy
I tried all the WMA formats same issue. This
http://www.mediamonkey.com/support/inde ... windows-10 says the current beta build should work, but it isn't.
Re: Windows 10 WMA issues
Posted: Mon Feb 06, 2017 11:51 am
by MiPi
The problem is, that Windows 10 is not detected on your system, it is detected as Windows 8 for some reason, that is why it is not working properly. Currently I have no idea what is going on here, we will look at it.
Re: Windows 10 WMA issues
Posted: Mon Feb 06, 2017 12:13 pm
by MiPi
Lowlander wrote:Try WMA Pro (or WMA MF) instead. The Win 10 Anniversary update broke WMA.
We already have only one option for WMA ("WMA") in the last build, we use encoder based on what is detected as OS. Old encoder prior Anniversary update, new encoder for the rest. New does not support 2-pass encoding yet, that is why we use old one for older systems still.
Re: Windows 10 WMA issues
Posted: Mon Feb 06, 2017 12:59 pm
by MiPi
justinmy: we tested the same build on 3 installations of Windows 10 Pro build 14393.693, everything is ok, always detected as Windows 10 and WMA encoding works as expected. If you run DebugView and then MM4, what do you have in log, at the beginning, line: "GetWinVersion: "? It should be "PlatformID: 2, Major: 10, Minor: 0", but I guess, in your case, it will be different.
Re: Windows 10 WMA issues
Posted: Tue Feb 07, 2017 4:25 am
by MiPi
justinmy: I've got it. You have set compatibility mode for MediaMonkey.exe to Windows 8, don't you? Please remove compatibility mode and try again.
Re: Windows 10 WMA issues
Posted: Tue Feb 07, 2017 9:15 am
by justinmy
I don't have compatibility mode set. Here's the DebugView log. Quite strange:
Code: Select all
[9404] TScreen.Create: Monitors Count =1
[9404] Win7Tools - Windows 7 detected
[9404] Win7Tools - running on Windows Vista or later - initialize DWM
[9404] Win7Tools - Windows Vista DWM initialized
[9404] Win7Tools - Windows 7 DWM initialized
[9404] Win7Tools - Shell initialized
[9404] GetWinVersion: PlatformID: 2, Major: 10, Minor: 0
[9404] InstanceManager - window destroyed
[9404] TBackgroundQueue: Still waiting for finishing 0 threads.
[9404] TBackgroundQueue: Destroying...
[7372] TScreen.Create: Monitors Count =1
[7372] Win7Tools - Windows 7 detected
[7372] Win7Tools - running on Windows Vista or later - initialize DWM
[7372] Win7Tools - Windows Vista DWM initialized
[7372] Win7Tools - Windows 7 DWM initialized
[7372] Win7Tools - Shell initialized
[7372] GetWinVersion: PlatformID: 2, Major: 6, Minor: 2
[7372] InstanceManager - registering class.
[7372] InstanceManager - creating mutex.
[7372] InstanceManager - creating window.
[7372] InstanceManager - releasing mutex.
[7372] Received command line: '"C:\Program Files (x86)\MediaMonkey\MediaMonkey (non-skinned).exe" '
Re: Windows 10 WMA issues
Posted: Tue Feb 07, 2017 10:10 am
by Ludek
I see, it detects bad Windows version only for 'MediaMonkey (non-skinned).exe', i.e. for the skinless mode.
Thanks!
Added as
http://www.ventismedia.com/mantis/view.php?id=13993
Re: Windows 10 WMA issues
Posted: Tue Feb 07, 2017 10:56 am
by justinmy
Will this be fixed in the next beta build?
Re: Windows 10 WMA issues
Posted: Tue Feb 07, 2017 11:37 am
by Ludek
Yes, in 4.1.15.1828
Re: Windows 10 WMA issues
Posted: Fri Feb 10, 2017 12:39 pm
by Guest
same problem here.
when will you get a solution?
thanks
Re: Windows 10 WMA issues
Posted: Fri Feb 10, 2017 2:09 pm
by Lowlander
As Ludek wrote, it's fixed in the latest Release Candidate of MediaMonkey 4.1.15 available from the Beta Forum.