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Wi-Fi Sync fails after MM4 update
Posted: Sat Sep 30, 2017 11:02 am
by Haaden2
Updated this morning to MediaMonkey 4.1.18.1852 ( I always stay current with latest), now MMA Wi-Fi Sync fails (version 1.3.0.0694) "Completed with errors" "Failed to download". The playlist is created on my phone, but none of the tracks transfer. All of the tracks are listed in the "Failed to download" message, so the phone and desktop are able to talk to each other.
What can I do to figure out what has broken?
Re: Wi-Fi Sync fails after MM4 update
Posted: Sat Sep 30, 2017 12:29 pm
by Haaden2
If I go to UPnP in MMA, I see folders, playlists, files correctly on MMW, but if I try to play a track I see a "server inaccessible" message. How do I proceed?
Re: Wi-Fi Sync fails after MM4 update
Posted: Sat Sep 30, 2017 3:40 pm
by Peke
Hi,
Please open support ticket and supply us with the log as described at
http://www.mediamonkey.com/forum/viewto ... ?f=26&t=69
It is mostlikely something sinle (that log should show us) or if it is teh case of an BUG then we should handle it and resolve.
Re: Wi-Fi Sync fails after MM4 update
Posted: Sun Oct 01, 2017 12:26 pm
by Haaden2
Thanks for the quick reply. As I went in to create the log, I noticed MMW wasn't showing artwork and tracks listed in Now Playing were grayed out. On a hunch I looked at the properties of the shortcut I was launching from and found I had somehow lost a setting.
I went into Advanced shortcut properties and re-checked Run as administrator, and everything was right in my world again.
Re: Wi-Fi Sync fails after MM4 update
Posted: Mon Oct 02, 2017 7:43 am
by Haaden2
OK, I am proved wrong. Now Playing grayed out again and artwork missing again. I haven't rechecked MMA syncing yet. I'll try to figure out how to generate these logs to submit a support ticket later today when I get a chance.
Re: Wi-Fi Sync fails after MM4 update
Posted: Tue Oct 03, 2017 2:45 am
by Peke
Hi,
fyi, MMA 1.3.1.732 was released--you should update since it includes a variety of sync fixes that may resolve your sync problems.
If you still have an issue please report with details/logs as discussed previously.
Thanks.