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Deleting all and reimporting when syncing
Posted: Wed May 23, 2018 10:50 am
by Onweerwolf
About 1 in 3 times when I sync, usually when I haven't synced in a couple of days MMA deletes all my files and re-imports everything from MMW. The end result is still an up-to-date synced MMA but it takes a lot of time and seems unnecessary. Does someone know why it is doing this?
Re: Deleting all and reimporting when syncing
Posted: Wed May 23, 2018 11:03 am
by Lowlander
Which version of MMA and MMW and are you doing a USB or wifi sync?
Re: Deleting all and reimporting when syncing
Posted: Wed May 23, 2018 11:27 am
by Onweerwolf
MMA 1.3.1.0751
MMW 4.1.17.1840
WiFi sync
Re: Deleting all and reimporting when syncing
Posted: Wed May 23, 2018 11:43 am
by Lowlander
Start with updating MMW. With syncing you'll always want the latest releases of both as many sync fixes are done on both.
Re: Deleting all and reimporting when syncing
Posted: Fri Jun 08, 2018 4:22 am
by Onweerwolf
I'm now on the latest version but it really doesn't matter. Last time I synced was last Sunday. Synching again right now and it's decided it needs to delete 900+ files and reimport them again.
Re: Deleting all and reimporting when syncing
Posted: Fri Jun 08, 2018 11:50 am
by Lowlander
Send a debug log from About when you see this and open a Support Ticket with the logID.
Note, you'll likely get the suggestion to update to the latest betas of both MMA and MMW.