{"id":293,"date":"2020-10-01T05:08:39","date_gmt":"2020-10-01T09:08:39","guid":{"rendered":"https:\/\/www.mediamonkey.com\/support\/demo-content\/demo-section-1\/demo-article-2\/"},"modified":"2025-12-15T22:32:08","modified_gmt":"2025-12-16T02:32:08","slug":"mediamonkey-license-key-usage","status":"publish","type":"knowledgebase","link":"https:\/\/www.mediamonkey.com\/support\/knowledge-base\/purchasing-licensing-mediamonkey-for-windows\/mediamonkey-license-key-usage\/","title":{"rendered":"Registration failed: your license is incorrect \/ How to use a Gold License Key"},"content":{"rendered":"

To register MediaMonkey for Windows Gold<\/p>\n

    \n
  1. Find the registration information you should have received after purchasing it, consisting of:
    Username: the name\/company\/e-mail that you entered at purchase
    License key: a series of characters along the lines of xxx-xxxx-xxxx-xxxx-xxxx<\/li>\n
  2. Use the registration information to activate the Gold features as follows:\n
      \n
    1. Run MediaMonkey<\/li>\n
    2. In the Menu Bar, click ‘MediaMonkey Gold’ and then ‘Register MediaMonkey Gold…’.
      Note: If ‘MediaMonkey Gold’ doesn’t appear in the menu bar, then it’s either because:\n
        \n
      1. MediaMonkey Gold is already registered.<\/li>\n
      2. The menu bar has been disabled. Click the Menu button (in MediaMonkey 4, click the space to the right of the MediaMonkey icon) and then enable View > Menu Bar.<\/li>\n<\/ol>\n<\/li>\n
      3. Copy and paste<\/strong> the Username and License key to avoid transcription errors and click ‘OK’
        All the Gold features will be activated!<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n
          \n
        1. \n
            \n
          1. \u00a0<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

            If you receive an error that ‘Your license key is incorrect’, it can be because:<\/p>\n

              \n
            1. The Username or Key were manually entered instead of copy\/pasted resulting in transcription errors (e.g. typing a ‘1’ instead of an ‘I’ or an ‘l’) or case-sensitivity errors (typing an ‘h’ instead of an ‘H’).<\/li>\n
            2. Extra spaces or other characters before or after the username or key.<\/li>\n
            3. The wrong License Username or License Key is being used. Some of the most common errors are:\n