{"id":401,"date":"2020-10-15T14:30:55","date_gmt":"2020-10-15T18:30:55","guid":{"rendered":"https:\/\/www.mediamonkey.com\/support\/?post_type=knowledgebase&#038;p=401"},"modified":"2025-10-01T14:28:23","modified_gmt":"2025-10-01T18:28:23","slug":"mma-playback-stutters-fails","status":"publish","type":"knowledgebase","link":"https:\/\/www.mediamonkey.com\/support\/knowledge-base\/mma-playback\/mma-playback-stutters-fails\/","title":{"rendered":"Playback fails (missing codec error)\/stutters"},"content":{"rendered":"\n<p>MediaMonkey uses the Android audio codecs, and plays any formats that are supported by a device&#8217;s implementation thereof (see:\u00a0<a href=\"http:\/\/developer.android.com\/guide\/appendix\/media-formats.html\">http:\/\/developer.android.com\/guide\/appendix\/media-formats.html<\/a>\u00a0), using either the &#8216;Native&#8217; audio engine OR the newer &#8216;Exo&#8217; audio engine. If your Android device fails to play files or exhibits stuttering\/clicks\/faulty playback it can be because:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The device doesn&#8217;t support a particular audio format. You can verify whether is the case by attempting to play the problematic file(s) in Google Play music or (<a href=\"https:\/\/support.google.com\/chromebook\/answer\/183107?hl=en\">via the file browser<\/a> on a chromebook).<\/li>\n\n\n\n<li>The default &#8216;Exo&#8217; audio engine in MediaMonkey doesn&#8217;t support the format. If the file plays in Google Play but not MMA, try changing the MMA Options > Playback > Playback Engine from &#8216;Exo&#8217; to &#8216;Native&#8217;. <\/li>\n<\/ul>\n\n\n\n<p>We&#8217;re working on improving codec support, but if neither of the above help, you can work around this as follows:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Delete all problematic files from the device<\/li>\n\n\n\n<li>Re-sync the files to the device with Auto-conversion enabled to convert unsupported files to a supported format. In MediaMonkey for Windows, navigate to the device&#8217;s Auto-conversion settings and set wma (or whatever format results in playback problems) as an unsupported format in your device&#8217;s auto-conversion settings and make sure that the auto-conversion rule for &#8216;Incompatible audio&#8217; is enabled. That way, when syncing, unsupported tracks will be auto-converted to a format that is supported on the device.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>MediaMonkey uses the Android audio codecs, and plays any formats that are supported by a device&#8217;s implementation thereof (see:\u00a0http:\/\/developer.android.com\/guide\/appendix\/media-formats.html\u00a0), using either the &#8216;Native&#8217; audio engine OR the newer &#8216;Exo&#8217; audio engine. If your Android device fails to play files or exhibits stuttering\/clicks\/faulty playback it can be because: We&#8217;re working on improving codec support, but if [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","knowledgebase_cat":[108],"knowledgebase_tag":[104],"class_list":["post-401","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-mma-playback","knowledgebase_tag-mma"],"_links":{"self":[{"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/knowledgebase\/401","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/comments?post=401"}],"version-history":[{"count":4,"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/knowledgebase\/401\/revisions"}],"predecessor-version":[{"id":163872,"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/knowledgebase\/401\/revisions\/163872"}],"wp:attachment":[{"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/media?parent=401"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/knowledgebase_cat?post=401"},{"taxonomy":"knowledgebase_tag","embeddable":true,"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/knowledgebase_tag?post=401"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}