{"id":468,"date":"2020-10-15T17:55:26","date_gmt":"2020-10-15T21:55:26","guid":{"rendered":"https:\/\/www.mediamonkey.com\/support\/?post_type=knowledgebase&p=468"},"modified":"2023-06-21T13:42:58","modified_gmt":"2023-06-21T17:42:58","slug":"clean-install-delete-sync-profile","status":"publish","type":"knowledgebase","link":"https:\/\/www.mediamonkey.com\/support\/knowledge-base\/mma-install-config\/clean-install-delete-sync-profile\/","title":{"rendered":"How to do a clean install \/ clear sync settings"},"content":{"rendered":"\n

If MediaMonkey for Android (MMA) needs to be completely re-installed from scratch (e.g. due to corruption on an SD card), you can do so as follows:<\/p>\n\n\n\n

    \n
  1. Uninstall MMA (preferable) OR delete the application data, via Settings > Application Manager > MediaMonkey > Clear data.<\/li>\n\n\n\n
  2. Run a file manager and delete the \/MediaMonkey directory from both the internal memory and SD Card<\/li>\n\n\n\n
  3. If you’re having sync issues perform the following additional steps:\n
      \n
    1. On your Android device, run a file Manager and delete all Media (e.g. from \/Music) and Playlists (e.g. from \/Playlists) from the device<\/li>\n\n\n\n
    2. In MediaMonkey for Windows, delete the Sync profile(s) associated with your Android device by navigating to Devices & Services in the tree, tapping ‘Show all’ devices, and tapping the ‘\u22ee’ and ‘Delete’ for any device profiles associated with the problematic Android device (a new sync profile will be created next time you sync)<\/li>\n<\/ol>\n<\/li>\n\n\n\n
    3. Re-install MediaMonkey for Android and run it once before attempting any Sync operation

      Note: If you delete the \/MediaMonkey directory on the Android device (step 2) but don’t delete the corresponding device sync profiles in MediaMonkey for Windows (step 3) then you’ll end up with duplicate sync profiles.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

      If MediaMonkey for Android (MMA) needs to be completely re-installed from scratch (e.g. due to corruption on an SD card), you can do so as follows:<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","knowledgebase_cat":[106],"knowledgebase_tag":[104,119],"class_list":["post-468","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-mma-install-config","knowledgebase_tag-mma","knowledgebase_tag-mma-mmw-sync"],"_links":{"self":[{"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/knowledgebase\/468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/comments?post=468"}],"version-history":[{"count":3,"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/knowledgebase\/468\/revisions"}],"predecessor-version":[{"id":160962,"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/knowledgebase\/468\/revisions\/160962"}],"wp:attachment":[{"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/media?parent=468"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/knowledgebase_cat?post=468"},{"taxonomy":"knowledgebase_tag","embeddable":true,"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/knowledgebase_tag?post=468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}