{"id":600,"date":"2020-10-19T12:14:27","date_gmt":"2020-10-19T16:14:27","guid":{"rendered":"https:\/\/www.mediamonkey.com\/support\/?post_type=knowledgebase&#038;p=600"},"modified":"2020-10-19T12:37:19","modified_gmt":"2020-10-19T16:37:19","slug":"usb-mass-storage-device-isnt-detected-as-a-sync-device","status":"publish","type":"knowledgebase","link":"https:\/\/www.mediamonkey.com\/support\/knowledge-base\/sync-music-players\/usb-mass-storage-device-isnt-detected-as-a-sync-device\/","title":{"rendered":"USB Mass Storage Device isn&#8217;t detected as a sync device"},"content":{"rendered":"\n<p>When a Portable Device or USB Storage Device is inserted into the PC MediaMonkey 4 will detect it and it will appear in the list of devices that can be synced. On pre-Windows 10 PCs, some devices (e.g. Sony NW-Axx devices), are recognized as USB Mass Storage devices (not as &#8216;MTP&#8217; devices). They can be browsed in the My Computer node in MediaMonkey 4, but will not appear as devices until the USB Mass Storage add-on is installed. To do so:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Download and install it from the Addons site:&nbsp;<br><a href=\"http:\/\/www.mediamonkey.com\/addons\/browse\/item\/usb-mass-storage-plug-in\/\">http:\/\/www.mediamonkey.com\/addons\/browse\/item\/usb-mass-storage-plug-in\/<\/a><\/li><li>Disable the MTP\/WMDM version of your device if it appears under&nbsp;<strong>Tools<\/strong>&nbsp;&gt;&nbsp;<strong>Options<\/strong>&nbsp;&gt;&nbsp;<strong>Portable Device Sync<\/strong>.<\/li><li>Select the USBMass plugin, click&nbsp;<strong>Configure &gt; Options -&gt; Configure Device<\/strong>&nbsp;and use the&nbsp;<strong>Find Device<\/strong>&nbsp;option to associate the USBMass plugin with your storage drive.<\/li><\/ol>\n","protected":false},"excerpt":{"rendered":"<p>When a Portable Device or USB Storage Device is inserted into the PC MediaMonkey 4 will detect it and it will appear in the list of devices that can be synced. On pre-Windows 10 PCs, some devices (e.g. Sony NW-Axx devices), are recognized as USB Mass Storage devices (not as &#8216;MTP&#8217; devices). They can be [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","knowledgebase_cat":[122],"knowledgebase_tag":[102],"class_list":["post-600","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-sync-music-players","knowledgebase_tag-mmw4"],"_links":{"self":[{"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/knowledgebase\/600","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/comments?post=600"}],"version-history":[{"count":2,"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/knowledgebase\/600\/revisions"}],"predecessor-version":[{"id":602,"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/knowledgebase\/600\/revisions\/602"}],"wp:attachment":[{"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/media?parent=600"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/knowledgebase_cat?post=600"},{"taxonomy":"knowledgebase_tag","embeddable":true,"href":"https:\/\/www.mediamonkey.com\/support\/wp-json\/wp\/v2\/knowledgebase_tag?post=600"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}