New Ipad 3 wont show up on MM 4.0.5.1482 [#9290]

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Expand view Topic review: New Ipad 3 wont show up on MM 4.0.5.1482 [#9290]

Re: New Ipad 3 wont show up on MM 4.0.5.1482 [#9290]

by lostinthought » Tue Apr 24, 2012 7:00 pm

Ludek wrote:Ohh, scratch that I finally found the USB connection in the log, it is later on the 00003432 line and found the iPad's 3 product id.

So the problem will be fixed in the next build ;-)
Ludek - Awesome! Cant wait to download 4.0.5.1484! Thanks again for all the help

Re: New Ipad 3 wont show up on MM 4.0.5.1482 [#9290]

by Ludek » Tue Apr 24, 2012 11:14 am

Ohh, scratch that I finally found the USB connection in the log, it is later on the 00003432 line and found the iPad's 3 product id.

So the problem will be fixed in the next build ;-)

Re: New Ipad 3 wont show up on MM 4.0.5.1482 [#9290]

by Ludek » Tue Apr 24, 2012 11:07 am

And one more question, based on the log it looks like you plugged the iPad wirelessly (via local network) and not via USB cabel, is it possible?

Re: New Ipad 3 wont show up on MM 4.0.5.1482 [#9290]

by Ludek » Tue Apr 24, 2012 10:59 am

Thank you, I received the log via email.

Unfortunatelly the problem seems to be harder than I previously thought, could you please tell me exact version of iTunes on your computer and generate (and email me) one more log to ensure something?

And please also email me this log
C:\Users\lexoro\AppData\Roaming\Apple Computer\Logs\asl.184339_23Apr12.log

Thank you!

Re: New Ipad 3 wont show up on MM 4.0.5.1482

by lostinthought » Mon Apr 23, 2012 8:39 pm

Ludek wrote:Send it to my email (ls at this domain), or just put the content of the debug log here like this

just the lines around the message "iPhone GetIPodVersion PID:" would be enough.

I put the issue here: http://www.ventismedia.com/mantis/view.php?id=9290 and should be able to resolve it based on your log.

Thank you.
Hi Ludek - I sent you the full dbgview.log file to your email. Below is a snippet:

Code: Select all

00003398	58.57358932	[5576] iPhone was connected
00003399	58.57363892	[5576] iPhone GetIPodVersion PID: 0
00003400	58.57367706	[5576] iPhone GetIPodVersion PID: 0
00003401	58.57371140	[5576] iPhone GetIPodVersion PID: 1920727439
00003402	58.57375336	[5576] iPhone GetIPodVersion PID: 68565840
00003403	58.57379532	[5576] iPhone product_id: 68565840
00003404	58.57384872	[5576] iPhone serial: 
00003405	60.38601303	[5576] WMDM: Device change message
00003406	60.38616180	[5576] WMDM: Queueing action id:0
00003407	60.38625717	[5576] Media: Returned value: 1
00003408	60.38633728	[5576] WMDM: Starting action id: 0
00003409	60.38639450	[5576] WMDM: Looking for device changes...
00003410	60.38649750	[5576] WMDM: Finished action id: 0
00003411	60.38684464	[5576] Winamp Playlist sim - message 537 left to the default processing
00003412	60.38705063	[5576] Winamp simulation window received messsage 537
00003413	60.38708878	[5576] Winamp sim - message left to the default processing
00003414	60.38712311	[5576] Winamp sim - message processing finished
00003415	60.49650574	[2728] msg: 537
00003416	60.49653244	[2728] Device change  WM_DEVICECHANGE
00003417	60.49657440	[2728] WM_DEVICECHANGE end 
00003418	60.54882813	[2728] msg: 537
00003419	60.54917908	[2728] Device change  WM_DEVICECHANGE
00003420	60.54940414	[2728] WM_DEVICECHANGE end 
00003421	60.54999542	[5576] WMDM: Device change message
00003422	60.55007172	[5576] WMDM: Queueing action id:0
00003423	60.55011368	[5576] Media: Returned value: 1
00003424	60.55020905	[5576] WMDM: Starting action id: 0
00003425	60.55044174	[5576] WMDM: Looking for device changes...
00003426	60.55052948	[5576] WMDM: Finished action id: 0
00003427	60.55090332	[5576] Winamp Playlist sim - message 537 left to the default processing
00003428	60.55102921	[5576] Winamp simulation window received messsage 537
00003429	60.55107498	[5576] Winamp sim - message left to the default processing
00003430	60.55111694	[5576] Winamp sim - message processing finished
00003431	60.71895981	[3468] [(unknown facility) iTunesHelper.exe] _AMDDeviceAttachedCallbackv3 (thread 4908): Device 'AMDevice 026232D8 {UDID = b8eb27cb92a1a29faf7e7abdd0dded5886950355, device ID = 27, location ID = 0x0, product ID = 0x12a4}' attached.
00003432	60.71917725	[5576] [(unknown facility) MediaMonkey.exe] _AMDDeviceAttachedCallbackv3 (thread 4904): Device 'AMDevice 041618C0 {UDID = b8eb27cb92a1a29faf7e7abdd0dded5886950355, device ID = 27, location ID = 0x0, product ID = 0x12a4}' attached.
00003433	60.71923447	[5576] iPhone was connected
00003434	60.71928024	[5576] iPhone GetIPodVersion PID: 4772
00003435	60.71932220	[5576] iPhone GetIPodVersion PID: 0
00003436	60.71935654	[5576] iPhone GetIPodVersion PID: 1920727439
00003437	60.71939087	[5576] iPhone GetIPodVersion PID: 68566200
00003438	60.71943283	[5576] iPhone product_id: 68566200
00003439	60.71946335	[5576] iPhone serial: 
00003440	61.17146683	[2532] rmt RpcServerUseProtseqEp error(1740)
00003441	61.17148209	[2532] 
00003442	61.17151642	[2532] rmt Register server
00003443	61.17153549	[2532] 
00003444	61.17156219	[2532] rmt Prague loaded
00003445	61.17158508	[2532] 
00003446	61.18110657	[2532] ldr Module params.ppl loaded
00003447	61.18112564	[2532] 
00003448	61.18114853	[2532] ldr Module pxstub.ppl loaded
00003449	61.18115997	[2532] 
00003450	61.18122482	[2532] rmt InitConnection: to server PRRemote:1904 (current 2532)
00003451	61.18125153	[2532] 
00003452	61.18130493	[2532] rmt InitConnection: to server PRRemote:1904 (current 2532)
00003453	61.18132401	[2532] 
00003454	61.18150330	[2532] rmt InitConnection: to server PRRemote:1904 (current 2532)
00003455	61.18154907	[2532] 
00003456	61.18164444	[2532] rmt InitConnection: to server PRRemote:1904 (current 2532)
00003457	61.18165207	[2532] 
00003458	61.18219757	[2532] rmt Connection binded: remote_root=42830044
00003459	61.18223190	[2532] rmt Connection binded: remote_root=42834684
00003460	61.18225479	[2532] rmt Connection binded: remote_root=42832828
00003461	61.18230057	[2532] rmt Connection binded: remote_root=42835844
00003462	61.18235016	[2532] 
00003463	61.18237686	[2532] 
00003464	61.18243790	[2532] 
00003465	61.18249130	[2532] 
00003466	61.18262863	[2532] ldr Cannot load modules for pid=12345 iid=0x2b
00003467	61.18264389	[2532] 
00003468	61.18274689	[2532] ldr Cannot load modules for pid=12345 iid=0x9
00003469	61.18275833	[2532] 
00003470	61.18312836	[2532] ldr Cannot load modules for pid=12345 iid=0x4004
00003471	61.18313980	[2532] 
00003472	61.18381882	[2532] ldr Cannot load modules for pid=12345 iid=0xd
00003473	61.18383789	[2532] 
00003474	61.18490219	[2532] ldr Cannot load modules for pid=12345 iid=0xfa8
00003475	61.18492126	[2532] 
00003476	61.18584442	[2532] ldr Cannot load modules for pid=12345 iid=0xfaf
00003477	61.18587112	[2532] 
00003478	61.49954987	[2532] rmt RPC stoping server...
00003479	61.49959183	[2532] 
00003480	61.49962997	[2532] rmt Prague unloading...
00003481	61.49965286	[2532] 
00003482	61.49988937	[2532] rmt Disconnect from server...
00003483	61.49991989	[2532] 
00003484	61.50062943	[2532] rmt rpc_disconnect_from_server exit
00003485	61.50066757	[2532] 
00003486	61.50069046	[2532] rmt Disconnect from server done
00003487	61.50072479	[2532] 
00003488	61.50088882	[2532] rmt Disconnect from server...
00003489	61.50091553	[2532] 
00003490	61.50144196	[2532] rmt rpc_disconnect_from_server exit
00003491	61.50146103	[2532] 
00003492	61.50148773	[2532] rmt Disconnect from server done
00003493	61.50151443	[2532] 
00003494	61.50167847	[2532] rmt Disconnect from server...
00003495	61.50171280	[2532] 
00003496	61.50217819	[2532] rmt rpc_disconnect_from_server exit
00003497	61.50219727	[2532] 
00003498	61.50222397	[2532] rmt Disconnect from server done
00003499	61.50225830	[2532] 
00003500	61.50242996	[2532] rmt Disconnect from server...
00003501	61.50245667	[2532] 
00003502	61.50290680	[2532] rmt rpc_disconnect_from_server exit
00003503	61.50294876	[2532] 
00003504	61.50297546	[2532] rmt Disconnect from server done
00003505	61.50300217	[2532] 
00003506	61.50304413	[2532] Memory traces on
00003507	61.50307083	[2532] 
00003508	61.50309753	[2532] ldr Unload modules...
00003509	61.50312805	[2532] 
00003510	61.50315475	[2532] ldr Deinit module 000000000ED00000 - params.ppl...
00003511	61.50318146	[2532] 
00003512	61.50347519	[2532] ldr Deinit module 00000000059B0000 - pxstub.ppl...
00003513	61.50350189	[2532] 
00003514	61.50354385	[2532] ldr Clear exp 0000000066617840
00003515	61.50357056	[2532] 
00003516	61.50359726	[2532] ldr Clear exp 00000000065897E8
00003517	61.50362396	[2532] 
00003518	61.50365067	[2532] ldr Clear exp 0000000006589B70
00003519	61.50368118	[2532] 
00003520	61.50370789	[2532] ldr Unloading module params.ppl...
00003521	61.50373459	[2532] 
00003522	61.50393295	[2532] ldr Unloading module pxstub.ppl...
00003523	61.50395966	[2532] 
00003524	61.50405502	[2532] Memory traces off
00003525	61.50408173	[2532] 
00003526	61.64898300	[5576] WMDM: Device change message
00003527	61.64985657	[5576] WMDM: Queueing action id:0
00003528	61.64986801	[5576] Media: Returned value: 1
00003529	61.64996338	[5576] WMDM: Starting action id: 0
00003530	61.64998627	[5576] WMDM: Looking for device changes...
00003531	61.65002060	[5576] Winamp Playlist sim - message 537 left to the default processing
00003532	61.65005493	[5576] WMDM: Finished action id: 0
00003533	61.65008926	[5576] Winamp simulation window received messsage 537
00003534	61.65055847	[5576] Winamp sim - message left to the default processing
00003535	61.65057373	[5576] Winamp sim - message processing finished
00003536	61.74044418	[2728] msg: 537
00003537	61.74047089	[2728] Device change  WM_DEVICECHANGE
00003538	61.74051285	[2728] WM_DEVICECHANGE end 
00003539	62.65597153	[3484] [(unknown facility) iTunes.exe] _AMDDeviceAttachedCallbackv3 (thread 1304): Device 'AMDevice 07307608 {UDID = b8eb27cb92a1a29faf7e7abdd0dded5886950355, device ID = 27, location ID = 0x0, product ID = 0x12a4}' attached.
00003540	64.14493561	[5576] TGenThread.Create: ThreadName: UpdateDriveLetters_Var , Running Threads: Internal: 0, All: 28
00003541	64.14978790	[5576] Thread 'UpdateDriveLetters_Var' has started 4240
00003542	64.14985657	[5576] Thread registered, going to initialize 4240
00003543	64.14990234	[5576] Thread initialized 4240
00003544	64.16396332	[5576] CDPlayer.ini location: C:\MMtest\MediaMonkey\Portable\CDPlayer.ini
00003545	64.16418457	[5576] CDPlayer.ini location: C:\MMtest\MediaMonkey\Portable\CDPlayer.ini
00003546	64.16550446	[5576] CDPlayer.ini location: C:\MMtest\MediaMonkey\Portable\CDPlayer.ini
00003547	64.16577148	[5576] CDPlayer.ini location: C:\MMtest\MediaMonkey\Portable\CDPlayer.ini
00003548	64.16594696	[5576] CDPlayer.ini location: C:\MMtest\MediaMonkey\Portable\CDPlayer.ini
00003549	64.16604614	[5576] Going 'UpdateDriveLetters_Var'to make final callback 4240
00003550	64.16612244	[5576] Thread 'UpdateDriveLetters_Var'has finished 4240
00003551	71.71137238	[5576] WMDM: Device change message
00003552	71.71144104	[5576] WMDM: Queueing action id:0
00003553	71.71147156	[5576] Media: Returned value: 1
00003554	71.71156311	[5576] WMDM: Starting action id: 0
00003555	71.71164703	[5576] WMDM: Looking for device changes...
00003556	71.71170807	[5576] WMDM: Finished action id: 0
00003557	71.71219635	[5576] Winamp Playlist sim - message 537 left to the default processing
00003558	71.71224213	[5576] Winamp simulation window received messsage 537
00003559	71.71228027	[5576] Winamp sim - message left to the default processing
00003560	71.71233368	[5576] Winamp sim - message processing finished
00003561	71.83258820	[2728] msg: 537
00003562	71.83261108	[2728] Device change  WM_DEVICECHANGE
00003563	71.83265686	[2728] WM_DEVICECHANGE end 
00003564	72.47700500	[2532] rmt RpcServerUseProtseqEp error(1740)
00003565	72.47702026	[2532] 
00003566	72.47706604	[2532] rmt Register server
00003567	72.47709656	[2532] 
00003568	72.47712708	[2532] rmt Prague loaded
00003569	72.47714233	[2532] 
00003570	72.62132263	[2532] ldr Module params.ppl loaded
00003571	72.62133789	[2532] 
00003572	72.62136078	[2532] ldr Module pxstub.ppl loaded
00003573	72.62138367	[2532] 
00003574	72.62145233	[2532] rmt InitConnection: to server PRRemote:1904 (current 2532)
00003575	72.62146759	[2532] 
00003576	72.62178802	[2532] rmt Connection binded: remote_root=42832828
00003577	72.62181854	[2532] 
00003578	72.62197876	[2532] ldr Cannot load modules for pid=12345 iid=0x2b
00003579	72.62199402	[2532] 
00003580	72.62204742	[2532] ldr Cannot load modules for pid=12345 iid=0x9
00003581	72.62207031	[2532] 
00003582	72.62224579	[2532] ldr Cannot load modules for pid=12345 iid=0x4004
00003583	72.62226868	[2532] 
00003584	72.62253571	[2532] ldr Cannot load modules for pid=12345 iid=0xd
00003585	72.62255096	[2532] 
00003586	72.62340546	[2532] ldr Cannot load modules for pid=12345 iid=0xfa8
00003587	72.62342834	[2532] 
00003588	72.62435150	[2532] ldr Cannot load modules for pid=12345 iid=0xfaf
00003589	72.62437439	[2532] 
00003590	72.62694550	[2532] rmt InitConnection: to server PRRemote:1904 (current 2532)
00003591	72.62696838	[2532] 
00003592	72.62710571	[2532] rmt InitConnection: to server PRRemote:1904 (current 2532)
00003593	72.62712097	[2532] 
00003594	72.62718964	[2532] rmt Connection binded: remote_root=42830044
00003595	72.62722015	[2532] rmt InitConnection: to server PRRemote:1904 (current 2532)
00003596	72.62722778	[2532] 
00003597	72.62726593	[2532] 
00003598	72.62741852	[2532] rmt Connection binded: remote_root=42834684
00003599	72.62744904	[2532] 
00003600	72.62762451	[2532] rmt Connection binded: remote_root=42835612
00003601	72.62765503	[2532] 
00003602	72.94249725	[2532] rmt RPC stoping server...
00003603	72.94250488	[2532] 
00003604	72.94253540	[2532] rmt Prague unloading...
00003605	72.94255829	[2532] 
00003606	72.94277191	[2532] rmt Disconnect from server...
00003607	72.94279480	[2532] 
00003608	72.94347382	[2532] rmt rpc_disconnect_from_server exit
00003609	72.94348907	[2532] 
00003610	72.94351196	[2532] rmt Disconnect from server done
00003611	72.94353485	[2532] 
00003612	72.94369507	[2532] rmt Disconnect from server...
00003613	72.94371796	[2532] 
00003614	72.94425201	[2532] rmt rpc_disconnect_from_server exit
00003615	72.94427490	[2532] 
00003616	72.94429779	[2532] rmt Disconnect from server done
00003617	72.94431305	[2532] 
00003618	72.94450378	[2532] rmt Disconnect from server...
00003619	72.94452667	[2532] 
00003620	72.94503021	[2532] rmt rpc_disconnect_from_server exit
00003621	72.94505310	[2532] 
00003622	72.94507599	[2532] rmt Disconnect from server done
00003623	72.94509125	[2532] 
00003624	72.94522095	[2532] rmt Disconnect from server...
00003625	72.94524384	[2532] 
00003626	72.94571686	[2532] rmt rpc_disconnect_from_server exit
00003627	72.94573975	[2532] 
00003628	72.94575500	[2532] rmt Disconnect from server done
00003629	72.94577789	[2532] 
00003630	72.94580078	[2532] Memory traces on
00003631	72.94581604	[2532] 
00003632	72.94583893	[2532] ldr Unload modules...
00003633	72.94586182	[2532] 
00003634	72.94587708	[2532] ldr Deinit module 0000000010020000 - params.ppl...
00003635	72.94589996	[2532] 
00003636	72.94617462	[2532] ldr Deinit module 00000000059B0000 - pxstub.ppl...
00003637	72.94618988	[2532] 
00003638	72.94621277	[2532] ldr Clear exp 0000000066617840
00003639	72.94623566	[2532] 
00003640	72.94625854	[2532] ldr Clear exp 00000000065897E8
00003641	72.94626617	[2532] 
00003642	72.94628906	[2532] ldr Clear exp 0000000006589B70
00003643	72.94631195	[2532] 
00003644	72.94632721	[2532] ldr Unloading module params.ppl...
00003645	72.94635010	[2532] 
00003646	72.94655609	[2532] ldr Unloading module pxstub.ppl...
00003647	72.94657898	[2532] 
00003648	72.94667053	[2532] Memory traces off
00003649	72.94670105	[2532] 
00003650	74.22982788	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003651	74.46096802	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003652	74.67311859	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003653	74.89107513	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003654	75.11611938	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003655	75.33588409	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003656	75.60550690	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003657	75.84942627	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003658	76.06804657	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003659	76.28820801	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003660	76.50399017	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003661	76.73622131	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003662	76.95982361	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003663	77.19383240	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003664	77.42765045	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003665	77.66120911	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003666	77.87960815	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003667	78.09868622	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003668	78.33190155	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003669	78.54957581	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003670	78.76983643	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003671	79.00841522	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003672	79.23725128	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003673	79.45441437	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003674	79.67588043	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003675	79.90605927	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003676	80.12632751	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003677	80.34384918	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003678	80.56668854	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003679	80.81814575	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003680	81.05251312	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003681	81.27973938	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003682	81.49600983	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003683	81.71789551	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003684	81.94927216	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003685	82.16899872	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003686	82.38767242	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003687	82.60449219	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003688	82.83731079	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003689	83.05675507	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003690	83.27516937	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003691	83.49242401	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003692	83.71504974	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003693	83.94916534	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003694	84.18464661	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003695	84.41674042	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003696	84.65004730	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003697	84.87004089	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003698	85.10220337	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003699	85.31777191	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003700	85.53781128	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003701	85.75782013	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003702	85.96983337	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003703	86.18548584	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003704	86.40402222	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003705	86.62240601	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003706	86.85906219	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003707	87.08610535	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003708	87.32380676	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003709	87.54857635	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003710	87.76972198	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003711	87.98844910	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003712	88.20936584	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003713	88.42427826	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003714	88.64116669	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003715	88.86977386	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003716	89.08846283	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003717	89.30760956	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003718	89.53002167	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003719	89.75125122	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003720	89.98326874	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003721	90.25300598	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003722	90.48349762	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003723	90.65798950	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003724	90.89054871	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003725	91.12397003	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003726	91.35947418	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003727	91.59038544	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003728	91.85346222	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003729	92.04358673	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003730	92.26649475	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003731	92.49700928	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003732	92.73023224	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003733	92.95352173	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003734	93.18206024	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003735	93.40070343	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003736	93.62077332	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003737	93.86325836	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003738	94.15766907	[5576] Device scan found (PossDev): USB\VID_05AC&PID_12A4&MI_00\0, Inst: 23932, Drive: -1
00003739	94.16009521	[5576] TGenThread.Create: ThreadName: UpdateDriveLetters_Var , Running Threads: Internal: 0, All: 25
00003740	94.16505432	[5576] Thread 'UpdateDriveLetters_Var' has started 5864
00003741	94.16511536	[5576] Thread registered, going to initialize 5864
00003742	94.16514587	[5576] Thread initialized 5864
00003743	94.17866516	[5576] CDPlayer.ini location: C:\MMtest\MediaMonkey\Portable\CDPlayer.ini
00003744	94.17882538	[5576] CDPlayer.ini location: C:\MMtest\MediaMonkey\Portable\CDPlayer.ini
00003745	94.18006897	[5576] CDPlayer.ini location: C:\MMtest\MediaMonkey\Portable\CDPlayer.ini
00003746	94.18031311	[5576] CDPlayer.ini location: C:\MMtest\MediaMonkey\Portable\CDPlayer.ini
00003747	94.18044281	[5576] CDPlayer.ini location: C:\MMtest\MediaMonkey\Portable\CDPlayer.ini
00003748	94.18054199	[5576] Going 'UpdateDriveLetters_Var'to make final callback 5864
00003749	94.18060303	[5576] Thread 'UpdateDriveLetters_Var'has finished 5864

Re: New Ipad 3 wont show up on MM 4.0.5.1482

by Ludek » Mon Apr 23, 2012 7:41 pm

Send it to my email (ls at this domain), or just put the content of the debug log here like this

Code: Select all

bla..
bla..
bla..
bla..
bla..
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bla..
bla..
bla..
bla..
bla..
bla..
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bla..
just the lines around the message "iPhone GetIPodVersion PID:" would be enough.

I put the issue here: http://www.ventismedia.com/mantis/view.php?id=9290 and should be able to resolve it based on your log.

Thank you.

Re: New Ipad 3 wont show up on MM 4.0.5.1482

by lostinthought » Mon Apr 23, 2012 7:21 pm

Ludek wrote: PLease, try to download 1483 Debug: http://www.mediamonkey.com/beta/MediaMo ... _Debug.exe
and give a try.
If the problem remains then generate debug log, but I need to see debug log from build 1483 (not 1482).
Thank you.
Hi Ludek - As you requested I downloaded 1483 Debug.exe. I installed it along with Debug View. I set DebugView to Logtofile and I performed the following actions:
1) Opened MediaMonkey debug 1483 version
2) Connected my the iPad 3 via usb
3) Disconnected the iPad 3 from usb
4) Repeated action 2

One question...how do I send you the dbgview.log ? I can't seem to find a way to attach the file!

Thanks,

Re: New Ipad 3 wont show up on MM 4.0.5.1482

by Ludek » Mon Apr 23, 2012 2:59 pm

lostinthought wrote:Hi Lowlander - I've tried it on my PC and laptop. The win 7 PC has iTunes 10.5.1.42 a & QuickTime 7.7.1 and the win XP laptop has iTunes 10.6.1.7 and QuickTime 7.7.1. I am using a portable install which is on my external WD drive.

Let me know if you need other info.

Thanks
PLease, try to download 1483 Debug: http://www.mediamonkey.com/beta/MediaMo ... _Debug.exe
and give a try.

If the problem remains then generate debug log, but I need to see debug log from build 1483 (not 1482).

Thank you.

Re: New Ipad 3 wont show up on MM 4.0.5.1482

by Lowlander » Sun Apr 22, 2012 11:26 am

Send in a debug log (step 4b) with the debug version of 4.0.5.1482 capturing the connection of the iPad to the PC and the failure to be seen by MediaMonkey (best to start DBGView before MediaMonkey) and send it to support: http://mediamonkey.com/forum/viewtopic.php?f=6&t=341

Re: New Ipad 3 wont show up on MM 4.0.5.1482

by lostinthought » Sun Apr 22, 2012 12:50 am

Hi Lowlander - I've tried it on my PC and laptop. The win 7 PC has iTunes 10.5.1.42 a & QuickTime 7.7.1 and the win XP laptop has iTunes 10.6.1.7 and QuickTime 7.7.1. I am using a portable install which is on my external WD drive.

Let me know if you need other info.

Thanks

Re: New Ipad 3 wont show up on MM 4.0.5.1482

by Lowlander » Sat Apr 21, 2012 4:06 pm

Which version of iTunes and QuickTime are installed on the same PC where MediaMonkey fails to recognize the iPad?

New Ipad 3 wont show up on MM 4.0.5.1482 [#9290]

by lostinthought » Sat Apr 21, 2012 2:08 pm

I have the New Ipad 3 was able to sync with itunes just fine. I just installed MM 4.0.5.1482 then plugged my ipad and MM wont list it as a device in the tree. My pc does recognize the ipad, but MM doesn't. It will however recognize my iphone running ios 4.01.

Any clues on how to fix?

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