iPhone 4S /ios6 user

Everything was fine until iOS6/iTunes 10.7 upgrade - that threw EVERYTHING out of the window (including sync from iTunes as well)

MM - Stopped syncing completely
iTunes - Sync was a mess
iTunes on the other hand would work ... BUT messed up ALL Cover Art - It either put in random cover art (even from podcast) or none at all - no pattern (Just mentioning this as i am not sure what functionality of iTunes / Quick Time that MM depends on)

Updated to MediaMonkey Beta 4.0.7
Device was detected - Sync for music worked BUT 100 songs@320Kbps took more than 6-7 Hrs to transfer (actually i left it on overnight and gave up in disgust in the morning)

Visited forums tried out options here - Sync one song using iTunes and et all!

Loads of frustration to say the least.


Finally Rusty puts up build 4.0.7.1506!!!!!!!!
Everything works like a charm!!!!

Was an anonymous visitor up until this happened.
I had to give back to the community so Registered --> tossed in all info --> One happy camper!
PS: i use MM mostly for media management/tagging and syncing with my phone and Play music through MM although i have WinAmp as preferred media player.

Missing Playlist has been reported.

Hi
I'm having the following issue when syncing either my ipod nano (3rd generation) or my Samsung Galaxy S2:
In MM, I have 2 playlists: Playist_1 (with 107 songs) and Playlist_2 (with 1005 songs).
I have set both, my ipod and phone to sync only those 2 playlists.
When I sync, everything seems to be OK. Within MM I can see both playlists in the device, but when i disconnect the device, even though I have all the songs (107 + 1005 songs)in the device, when I go to playlists only appears Playlist_1. Playlist_2 is not there, but the 1005 songs from that playlist are actually in the device.
So I can't just play the songs within Playlist_2, I have to play all songs which means I will listen songs from Playlist_1 (which I don't want).
When I connect the device again to my computer, i only see Playlist_1 in MM (within the device).
Is there anything I can do to solve this issue?
Thanks

Hi Rusty

Tried what you said and didn't work, then tried deleting the songs from itunes and then sync it again in MM and it works!
Though when i was in itunes i received a message saying that itunes couldn't connect to my iphone because i have a passcode, so I have to enter my passcode and try again. So when i connected my iphone in MM i was sure the phone was unlocked. So I am not sure if the problem was due to have my iphone set with a passcode or because i needed to delete the songs from itunes first.
What do you think?

Thanks again

meca2u,

At step 3, the songs should have played.

I'd suggest:
1) In MM, delete all of the tracks from the iPhone
2) Set a few tracks to auto-sync, and configure MM to delete tracks that aren't on the sync list
See if that works.

If not, try again, but for step 1, delete the tracks manually in iTunes.

-Rusty

Hi, I'm having issues syncing my iphone 4 (OS version 5.1.1) with MM (latest version - 4.0.6.1501)
even though I don't have any issues syncing my old Ipod classic.
FYI I don't use itunes at all (I only have installed the necessary files in order for MM to recognize the iphone).
Steps:
1- I connect my iphone to my computer.
2- Once I can see my iphone in MM i click on sync. I can see MM deletes the content that is on the iphone and sync the 2 songs I have set to sync.
3- I can see the 2 songs under the iphone. If i double click any of them, they gray out and nothing happens.
4- I disconnect my iphone from my computer
5- Go to my iphone and under the music app there is nothing.

Can someone help me out PLEASE?

Creating a debug log is really easy, just install the debug version of MM which works exactly the same and run DBGView, than do whatever action you need to create a debug log for, save the log and send it to support when done.

Syncing also works wonderfully in MediaMonkey. Greyed tracks were an issue during the beta process of 4.0.5, but should be resolved. You may want to follow this procedure to see if it solves things:
1) Delete all files on device using MediaMonkey
2) Sync singe file to device using iTunes
3) Auto-Sync as normal using MediaMonkey

That may resolve the issue, if it doesn't a debug log is needed.

sorry, you need one of the regulars here to advise on that!
I've given up syncing with MM - it's great for editing tags and organizing libraries but I've now gone back to syncing with iTunes again - quicker and more reliable
good luck

I can't tell if they reside on the ipod because they appear on the Ipod...However they are grayed out" and unavailble for playback. I think they are on the ipod because MM4 adds the file size to the label "other". It seems like they are mislabeled as not music.

A debug log seems difficult for my skill level. is it? I have been syncing-deleting-syncing etc and i have all my files synced except 19 that will not work. I've tried a bunch of troubleshooting:
1) I deleted a song from the library and rescanned it back in, but it still won't work
2) deleted a song from a playlist. then synced, then put it back
3)I've attached to Itunes to try and get the structure correct

Files still grayed out.

skafan wrote: I am new to IOS ipods and do not know how to tell if they are actually on the Ipod

sorry to state the obvious ... but have you tried playing them on your iPod?

One thing I forgot to mention. It seems like MM is too slow. The sync finishes in Media monkey, but it continues on my Ipod for some time. Perhaps the sync is "disconnecting" before it gets a chance to complete???

I am syncing 19.2Gb of playlists. 16.7 GB appear as music, but the rest (2. appear as "other" on Ipod. I imagine those are the grayed out ones. I am new to IOS ipods and do not kow how to tell if they are actually on the Ipod, but It seems they are.

This EXACT problem is occuring with me. I posted this in another topic: http://www.mediamonkey.com/forum/viewto ... 73#p342173 but it seems more appropriate here:

" I have an Ipod Touch 3rd generation using IOS 5.1.1. I am trying to sync with the latest MM version. I sync ONLY playlists made in MM. I do not have Itunes installed on this computer, but have the drivers via the "Copy Trans Drivers Installer" a user suggested.

It kind of works, but not really. If I only do a small subset of my playlists it seems to work, but when I do them all (5000 songs) It either
1) Force closes MM before the playlist associations occur. This means the songs are on my Ipod, but MM doesn't realize they are. or
2) If it makes it to the end some songs show up grayed out on IPOD. I am not sure if they are on Ipod or not.

This Ipod was Jailbroken and I reset it to "out of the box" via Itunes on another computer."

please help me.

Lowlander wrote:but I don't use a jailbroken device

thanks heavens I do - otherwise I wouldn't have been able to get into the phone, delete the file and get iTunes going again!
anyway thanks, I'll check those logs - just wish MM and iTunes would work more harmoniously together

pomozki wrote:MM crashed ... and when I checked the iPhone, not a single playlist or song had in fact been copied over again.

That would seem expected as MM updates the iPhone DB at the end (it seems at least).

Capture crashes and auto-sync failures in debug logs (step 4b) and send them to support as I can't reproduce (but I don't use a jailbroken device): http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69

Another horrible experience.
1st the good news: I did what you suggested, Lowlander - wiped all music off the iPhone, synced 1 file with iTunes, then synced my MM playlist. It worked! Still a bit slow but all 356 songs got copied. Thanks!

So I set up autosync (until then I'd been manually right-clicking a specific playlist to sync) when the device got connected.

I waited as it processed 1024 songs - it finally reached around 900, then MM crashed ... and when I checked the iPhone, not a single playlist or song had in fact been copied over again.

So I went back to square 1 and tried syncing the original single playlist that previously had synced OK - guess what, it re-ran the error "17 files could not be synced" and I couldn't even be bothered waiting for it to finish.
This is way too frustrating and unless I can sort this out I'll have to keep both MM and iPhone music libraries going simultaneously - MM to edit tags etc and iPhone to sync and print reports.
Not only is this a major hassle, but iPhone goes crazy when it finds that MM has been working behind its back!
Even if MM is shut down when I re-open iTunes, it refuses to recognize the device and every time I have to get into my jailbroken iPhone and delete a file to get iTunes to recognize it.
What's more, iTunes wipes anything I've previously copied over with MM and replaces it with its own playlists.
Aargh!
I'd love to know if others have these problems too