Still having slow syncing in the latest version.

Based on findings from ticket VZG-155268 will be fixed in build 1671: http://www.ventismedia.com/mantis/view. ... 068#c38281

res1999 wrote:I'm picking up this topic again. I've tried to work it out with Ludek (Ticket-ID was DWQ-846663), and with the last build he recommended, 1650, it did work. Since this was a beta-release with only debug option, I had some problems closing the program properly. Now I've seen that the latest beta 1664 is available without the debug option, so I've installed this one over the old. And guess what, the sync problem is back! And it is the playlists again which take up most of the sync time. Nothing has changed with my computer/ZEN-configuration in the meantime. Can anyone please take a look at this again?

Hi, this has not been changed since 1650 so I guess it could be something else, could you generate log using the latest build?
We are posting both (debug and regular) builds starting from 1664: http://www.mediamonkey.com/forum/viewto ... 80#p376431

I'm picking up this topic again. I've tried to work it out with Ludek (Ticket-ID was DWQ-846663), and with the last build he recommended, 1650, it did work. Since this was a beta-release with only debug option, I had some problems closing the program properly. Now I've seen that the latest beta 1664 is available without the debug option, so I've installed this one over the old. And guess what, the sync problem is back! And it is the playlists again which take up most of the sync time. Nothing has changed with my computer/ZEN-configuration in the meantime. Can anyone please take a look at this again?

Any update on this? I've had this problem with mediamonkey for years now with multiple devices the latest being a Clip Zip.

thanks for the message, Lowlander.

It's both vacation/flooding season and if you added a debug log its analysis may take a while.

so... does anyone check the helpdesk entries? It's been almost a week now, and I've heard nothing... really want to get rid of this problem.

oh well... I didn't install the debug version of MM. So I'll give it another try!

res1999 wrote:but wasn't successful; I guess it's because MM doesn't crash or anything. After all, the sync works, but really really slow. My latest attempt was this:

No crash is required. DBGView will capture all your MediaMonkey activity and that log is what the developers will use for analysis. If DBGView isn't logging anything you need to make sure you're running the debug version of MediaMonkey and you may need to start DBGView as administrator.

I've already tried optimizing the library before, didn't help. I've now tried to create a debug log (step 4b), but wasn't successful; I guess it's because MM doesn't crash or anything. After all, the sync works, but really really slow. My latest attempt was this:

- changed one file's genre away from "News" so it will be deleted on the Zen
- started sync. It took about 5 minutes to "prepare data", then it showed the above-mentioned file ready for deleting. Clicked on OK.
- took about 2 minutes to "delete old entries", and "copy 0 of 0 files". So far so good.
- then it stuck again on "synchronising my zen" for about 75 minutes. No movement on the Zen at all. It then finished without error, all playlists where there.

Here's what I have marked in MM in the device option (using German version, so translation may not be accurate):

-Auto-Synchronisation: Remove files and playlist not on the Autosync-list / confirm delete

-Auto-Convert: nothing marked here

-Folder: nothing changed here, first entry is \Music\<Album Interpret> - <Album>\<Song#:2> <Titel>. I don't use any of the other stuff like videos or podcasts.

-File Properties: only one mark here, "use only one genre with multi-genres"

-Playlists: Marked are: synchronise Playlists / for Playlists / Artists / Albums, Target folder is \Playlists\, and the UTF8-option. Everything else isn't marked.

Is there anything else I can do? My last resort would be to completely uninstall MM and start from scratch, but I'd like to keep that open as the last option.

You may want to try File > Maintain Library with complete optimization first. If that fails capture the connection of the device and a complete sync in a debug log (step 4b) and send it to support: http://www.mediamonkey.com/forum/viewto ... ?f=12&t=69

I have the exact same problem since about 2 or 3 months. I've been syncing my Creative Zen M with 60GB through MM for years, but it's becoming a real bummer lately. I have about 40'000 songs in the DB, and I sync to the Zen via auto-playlists. I have about 5 APLs (like "Best Songs", "News All", etc.) that I have marked in the sync options, and this worked perfectly so far. For the "News All"-playlist, I use the genre which is either "News CD" for new CDs or just "News" for single songs. Here's what happened today:

- I've added a new CD with about 10 new songs
- hit sync. It took about 15 minutes before MM started to copy the songs to my Zen. After that, MM showed "Synchronise with My Zen" for about 2 hours; the Zen itself showed no activity!
- when I disconnected the device, the new songs had been added to the playlist on the Zen, so everything worked.
- I reconnected the device, added 1 (!) new song through MM and started a new sync. Again, about 10 minutes before MM started copying the song, and now it hangs in the "Synchronise..."-cycle again... for over 1 1/2 hours now, still counting!!!

Something I noticed before: I cancelled during the "Synchronise..."-cycle and found that not all playlists have been synchronised, so my guess is that MM is rebuilding the playlists on the Zen from scratch with each sync. As I said before, this problem only started about 2-3 months ago.

I've already completely resetted my device, I've also used the database cleanup in MM, but nothing worked. I'm using MM 4.0.7.1511 on a Win7 computer.

I really love MM, but if this problem can't be solved, I see myself forced to try out another program. It's really annoying!

Capacity is not an issue, I've synced with a 32gb SD card in device and it wouldn't take this long. Another problem could be drivers for the device.

rednoise wrote:

nohitter151 wrote:During the "Preparing" step is when MM scans the device content. How much capacity does the device have? I suppose if you have many gigabytes of content on the device it would take a long time to finish scanning.

The advertised capacity is 8 GB, but it really holds more like 7.5. I've got about 5.5 GB of stuff on it right now.

I hope this can be resolved - the Sansa Clip Zip can be expanded with a micro SD card, so it can potentially hold close to 40 GB of music. I need something to help me manage it, but if MediaMonkey chokes on a mere 5 GB, that's not going to be a viable solution.

That can't be it, I was thinking along the lines of hundreds of gigabytes. It only takes a few seconds for MM to scan the contents of a 16 gigs flash drive for me.