Connection Failed [#12384]

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Expand view Topic review: Connection Failed [#12384]

Re: Connection Failed [#12384]

by jjarvis72 » Wed Dec 31, 2014 5:46 pm

Left off a detail that is needed If I resync it would failed. Click on Options and select sync server. If fails it would say searching. That when I would restart the service. The server would be found. Sorry about that. I hope it work for others.

Re: Connection Failed [#12384]

by jjarvis » Wed Dec 31, 2014 5:37 pm

Just By accident I discovered the Issue with failing to sync.
I have MM 4.1.5.1719 On a windows 7 64 bit machine
My Phone android 11.0.7.0311

What I discovered that it would sync then stop. I check my computer and check my service. MediaMonkeyService would start but wouldn't sync. I restarted the phone and system would not sync. But If I Restart the service and wait about a minute and sync now it would download any new music that I downloaded to Media. I hope this will help other users. Still trying to see how is the services are stops. But it works for now.

Re: Connection Failed [#12384]

by rusty » Sat Dec 06, 2014 8:46 pm

We've made some additional changes in build 352 that may resolve these connection problems. If you still experience the problem please post a debug log ID and:
1) Confirm whether MMA can connect to the MMW UPnP server (i.e. without syncing)
2) If that fails, confirm whether MMA can connect to another UPnP server
3) If that fails, confirm whether a third party UPnP client (e.g. Bubble UPnP) can connect to the MMW UPnP server or to another UPnP server
4) Confirm whether rebooting the device solves the problem.

Thanks!

-Rusty

Re: Connection Failed [#12384]

by PhilDG » Thu Dec 04, 2014 4:04 am

I think this seems to be an issue with every new release of MMA and it takes a lot of attempting to connect and turning wi-fi off and on and closing MMW and re-opening and then finally (and it's usually just after you post an update here!!), it connects and then it always connects, every time.

The recent update from 2nd December (I think) was the same again but did not take as many attempts and I am now able to connect once again

Re: Connection Failed [#12384]

by rusty » Thu Dec 04, 2014 1:03 am

funny...I'm finding Wi-Fi sync to be the better option so many times (I test with a variety of devices, some of which have poor MTP implementations).

-Rusty

Re: Connection Failed [#12384]

by dtsig » Sat Nov 29, 2014 3:35 pm

I think that this problem comes down to when the *server* is also running a vpn connection to my client in Seattle. As mentioned I have not see this before but also haven't been running wifi sync for more than a couple of months. Guess this is another instance of mmw getting lost with the connection.

Re: Connection Failed [#12384]

by dtsig » Wed Nov 26, 2014 6:49 pm

Although I do find this interesting .. in mma go into options, scroll to Sync Locations/Settings. Just be low that it shows
Sync server: MediaMonkey Library (DSIGHPDESKTOP)

Which would be right. But if I tap Sync Locations/Settings it goes off to find the server and never finds one. It does popup with a message "If you haven't yet installed ...."

So why doesn't it find the server??? something wrong between mma 343 and mmw 1791

Re: Connection Failed [#12384]

by dtsig » Wed Nov 26, 2014 6:33 pm

I think i have to go back to usb sync as it NEVER failed... well except in the early days of mma when things were a bit dicey all ways around :)

And why doesn't wireless sync note on MMW that something is happening?? Oh well .. back to usb

Re: Connection Failed [#12384]

by rovingcowboy » Wed Nov 26, 2014 6:05 pm

Go to the android play store and get the free avg system cleaner or the free ccleaner to help with the same kind of register errors as the desktop gets.

Re: Connection Failed [#12384]

by PhilDG » Wed Nov 26, 2014 6:01 pm

I finally got connected and re-synced - not sure what actually worked but kept closing MMA and restarted phone and tried and tried again. This is what happened when I got the previous update and after making the initial connection it was fine. Very strange

Re: Connection Failed [#12384]

by dtsig » Wed Nov 26, 2014 1:07 pm

I have just started getting 'Sync incomplete .. Connection Failed!' messages from selecting Sync Now. Will create a mmw log as soon as some other process complete. MMA 343 Samsung G5

just sent maa log hiqyexntq8

Connection Failed

by PhilDG » Tue Nov 25, 2014 3:20 pm

I installed the latest MMA and I am back to connection failed again. I have tried unloading MMA and disconnecting and reconnecting wifi with no luck.

Using v 1.1.0.0343 and MMW 4.1.5.1719

I have submitted the debug log - SG5NM2IS1Z

Thanks,

Re: Connection Failed

by rusty » Mon Nov 24, 2014 8:33 am

Re: Connection Failed

by mcow » Sat Nov 22, 2014 12:24 am

OK, here's a matched pair of logs.
LostServer.zip has two log files, one large one from startup until just before being put to sleep some time later, and the smaller one from wakeup until the sync attempt completed. While sync attempt was ongoing, there was no activity in DebugView except for the regular DriveUpdate messages.

MMA log VL3C961KNU sent just after the Connection Failed message.

Re: Connection Failed

by mcow » Fri Nov 21, 2014 3:56 pm

OK, so I made another attempt at logging the failed connection. I started DebugView & MMW, executed a wi-fi sync, put the PC to sleep. A few hours later I woke it up, and attempted another sync. There was zero activity in the DebugView window between pressing Sync on the tablet and getting the Connection Failed message; but restarting MMW, sync worked immediately.

However, I accidentally closed DebugView before saving the log, so I lost it. I will try again.
rusty wrote:Also, can you let me know if another MMA device also can't connect to the server?
I only have the one Android device.

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