Wont save playlists [#12962]

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Expand view Topic review: Wont save playlists [#12962]

Re: Wont save playlists [#12962]

by rklevy » Tue Jan 26, 2016 9:49 pm

the lost and returning playlist issue seems to have resolved in one of the most recent updates...however, when I delete a file in MMW, the corresponding file is marked as deleted in MMA but actually, the file still on the device and has to be deleted manually. This issue has been consistent over the past few updates, including 535.

Re: Wont save playlists [#12962]

by Peke » Tue Jan 26, 2016 8:06 pm

Can you confirm same behavior with 1.1.3.535?

Re: Wont save playlists [#12962]

by rklevy » Fri Dec 18, 2015 11:05 am

I just loaded 525 last night when prompted to update. I tested this a.m. and here's what I found out.

With USB, all of the playlists seemed to come across on the HTC M8--however, when I deleted one file, the device properly updated but MMW did NOT show the deletion, even after a refresh.

I then sync'd wirelessly and interestingly, several of the playlists seemed to disappear from the device but a repeat sync wirelessly fixed the problems.

Also, as noted in a previous post, I have one playlist that seems to disappear with a USB sync but is returned with the wireless sync. Repeated USB syncing does not help. It is always this one playlist and I don't know what is "special" about it. I have tried deleting the playlist completely and creating a new one but that does not seem to help. ??????

So, basically I can do a complete resync with 525/1778 but the only way that works reliably and completely is wirelessly...there are still minor problems with USB.

Re: Wont save playlists [#12962]

by rusty » Thu Dec 17, 2015 9:02 pm

rklevy,

does MMA 525 / MMW 1778 work correctly for you?

-Rusty

Re: Wont save playlists [#12962]

by rklevy » Thu Dec 17, 2015 1:33 pm

thanks...that's really helpful information. I appreciate it. I sure hope that the imminent release of Marshmallow doesn't affect any of the hard work you guys have been putting in!

Re: Wont save playlists [#12962]

by rusty » Thu Dec 17, 2015 1:19 pm

We're hoping to get this released before the holidays. It's a really challenging issue because many of the problems stem from issues with Android's MTP implementation which varies slightly from device to device and a hack that works on one device might not work on another or even break the functionality on another (see more here https://code.google.com/p/android/issue ... 38282#c161 ).

We've been working on this around the clock for the past few weeks and the most recent set of builds include a number of workarounds that improve the situation on most but not all devices. For those devices which still don't communicate up-to-date file information over MTP there can be anomalies such as missing playlist hierarchy, ratings, etc. and the workaround is usually to either:
- reboot the device after the usb sync operation
- wi-fi sync after the usb sync operation

-Rusty

Re: Wont save playlists [#12962]

by rklevy » Wed Dec 16, 2015 11:39 am

Is there a target date for final release for the fixes in MMW 1769/MMA 508? I don't want to keep loading beta's and RC's to correct the issues relating to syncing but I just had to do that because my 1769 and 508 just expired and I downloaded the new Beta release (MMA 523/MMW 1778). I like to get a stable final version which corrects the sync issues we've been having.

Thanks.

Re: Wont save playlists [#12962]

by blankplanet » Sun Nov 29, 2015 10:25 am

The problem is that I don't use a computer to sync to. I have a 128gb micro sd filled with music and I never, nor do I want to sync to any other device. I don't have internet and get my music from friends. I just want the paid app to save my playlists. I only use usb for charging my phone.

Re: Wont save playlists [#12962]

by rklevy » Thu Nov 26, 2015 2:21 pm

I'm using Beta 1769 (MMW) and 508 (MMA)--these ARE the latest beta versions in which the bug I noticed is appearing (wifi v. usb). This is not the same issue as playlists missing...it involves only a single file which appears during sync and then is deleted. This problem does not occur using USB. I've been working closely with the developers on debugging these problems so I am already aware of the existing fixes for the playlist missing issue and it has been corrected.

Re: Wont save playlists [#12962]

by Lowlander » Thu Nov 26, 2015 12:29 pm

Both MMW and MMA have new betas that should fix Playlist disappearing issues (and SD card sync problems).

Re: Wont save playlists [#12962]

by rklevy » Wed Nov 25, 2015 9:53 pm

I have downloaded both the MMW and MMA beta versions as suggested.

I found an interesting problem that you might want to pass on to the developers. There is one playlist which downloads using USB but then deletes itself as the phone finishes it's sync...that is, you can see the particular playlist while in mid-sync but when it finishes, it is deleted.

This same file is re-downloaded flawlessly using WiFi and sticks around when the sync is finished. If I again sync using USB, the playlist again disappears. Re-syncing with WiFi brings it back without a problem. I have reproduced this several times now. I don't know what is strange about this one playlist but it is the same file every time.

Thought you might want to know.

Re: Wont save playlists [#12962]

by rklevy » Wed Nov 25, 2015 10:47 am

I'll download and check out the new beta versions.

Re: Wont save playlists [#12962]

by rusty » Wed Nov 25, 2015 3:08 am

fyi, MMW Beta 4.1.10.1769 + MMA 1.1.3.508 should resolve the majority of the playlist sync problems you're experiencing. Please let us know if it works for you.

Thanks.

-Rusty

Re: Wont save playlists [#12962]

by nohitter151 » Mon Nov 23, 2015 11:50 am

rklevy wrote:I am aware that the WiFi sync is supposed to work properly. Unfortunately, I am not using WiFi sync which I understand is only fully available using MMA Pro or if I purchase the Wifi Sync package...my trial period has expired. I've won't upgrade to MM Pro until MMA becomes more stable.
Wifi sync is also unlocked in the beta version of the app on the store.

Re: Wont save playlists [#12962]

by rklevy » Sun Nov 22, 2015 8:12 pm

I am aware that the WiFi sync is supposed to work properly. Unfortunately, I am not using WiFi sync which I understand is only fully available using MMA Pro or if I purchase the Wifi Sync package...my trial period has expired. I've won't upgrade to MM Pro until MMA becomes more stable.

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