Wifi Sync - Failed to download

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Re: Wifi Sync - Failed to download

by Peke » Thu Jan 28, 2016 4:06 am

Have you tried to Enable Developer options and disable Lock Screen if connected to Charger?

Re: Wifi Sync - Failed to download

by Hayholten » Mon Jan 25, 2016 5:18 am

GMFuller wrote:I had the same issue (items failing to download) on my Sony Xperia Z3.

Turned out the problem was I had the screen set to sleep after 30 seconds of inactivity, and the files sent after that time failed. Increasing the sleep time-out allowed all the files to be downloaded successfully.
Hello there !

Thanks a lot for replied ;-)

Well, I increased the sleep time to 2 minutes and disable lock screen with scheme (I use a VPN connection from time to time and you can't use it if you don't have any lock screen - Android security).

Well, it worked a few. Now sync failed for 60 tracks for my playlist test. The problem is that I have thousands of tracks to synchronize so I still don't have a solution for this... Arg...

Re: Wifi Sync - Failed to download

by GMFuller » Sun Jan 24, 2016 11:31 pm

I had the same issue (items failing to download) on my Sony Xperia Z3.

Turned out the problem was I had the screen set to sleep after 30 seconds of inactivity, and the files sent after that time failed. Increasing the sleep time-out allowed all the files to be downloaded successfully.

Re: Wifi Sync - Failed to download

by Hayholten » Sun Jan 24, 2016 9:20 am

Hello again !

Well, I took some times to understand how logs worked but here's the information :
Log ID: 47HMWCYC3E
Description: Sync failed
Thanks ;-)

Re: Wifi Sync - Failed to download

by Lowlander » Mon Jan 18, 2016 6:12 pm

Then send a debug log (from About screen) right after sync finishes. Reply here with the logID or open a Support Ticket with logID.

Re: Wifi Sync - Failed to download

by Hayholten » Mon Jan 18, 2016 4:33 pm

Oups, I have forgot to precise that !

So :

MMA : 1.1.3.0529
MMW : 4.1.10.1778

;-)

Re: Wifi Sync - Failed to download

by Lowlander » Mon Jan 18, 2016 4:14 pm

Which version of MMA and MMW are you using?

Wifi Sync - Failed to download

by Hayholten » Mon Jan 18, 2016 4:07 pm

Hi everyone !

Well, I'm a French new user of MediaMonkey, both on Windows and Android, and I have a problem for synchronize my playlists over WiFi.

Indeed, everything's start fine when I press the "Sync now" option after configured everything as mentioned in the tutorials that I have strictly followed.

For information, I try to syn on an SD card. I know that it can exist some granted access problem but which is strange is the app can still write like 4 or 5 tracks.

Look :

Image

But :

Image

I use a LG G4 with Android 6.0.
I use also a computer with Windows 10 on it.

Thanks a lot for your support !

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