3.1.2.1282 RC-2 Win7 x64 Freeze w/ Geiss & Comodo IS

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Expand view Topic review: 3.1.2.1282 RC-2 Win7 x64 Freeze w/ Geiss & Comodo IS

Re: 3.1.2.1282 RC-2 Win7 x64 Freeze w/ Geiss & Comodo IS

by Pomarole » Fri Jan 28, 2011 5:06 pm

I've experienced this same bug. Once I entered options and checked SOUND ENABLED it ran without any problems.

Re: Win7 x64 Full Lockup 3.1.2.1282 RC-2

by rusty » Tue Nov 17, 2009 9:15 am

Gargantulakon,

Did you figure out how to configure Comodo to get around this?

I suspect it's probably similar to the ZoneAlarm problem with keyboard scanning as described here:
http://www.mediamonkey.com/support/inde ... ticleid=33

Thanks.

-Rusty

Re: Win7 x64 Full Lockup 3.1.2.1282 RC-2

by GargantulaKon » Mon Nov 16, 2009 6:44 pm

When I woke my computer back up, I saw another Comodo Alert. I figured it out! It is Comodo that is causing the freeze. I closed it and Geiss starts up! Use the latest version of Comodo Internet Security to see the issue.

Re: Win7 x64 Full Lockup 3.1.2.1282 RC-2

by rusty » Mon Nov 16, 2009 9:29 am

Hi GargantulaKon,

Does the problem occur when you run MM (and the vis) on your primary monitor?

Also, I just want to confirm: is the problem specific to Geiss (i.e. Milkdrop works fine)?

-Rusty

Re: Win7 x64 Full Lockup 3.1.2.1282 RC-2

by GargantulaKon » Mon Nov 16, 2009 7:44 am

WOW! Try to stay with me here...

I tried it again and I got the same result. I am pressing Start/Stop while MM is on my secondary monitor. Both screens went blank, music played for a bit and then got stuck in a loop. I was about to do a hard shutdown and I thought to wait it out overnight to see. I pressed my power button once which I set to go to Sleep mode. After waiting about 15 minutes the computer actually went to sleep. I woke up the computer and logged in. My task bar was frozen, but I could access my windows. Then Windows kept freezing every few seconds. MM was seen on my 2nd monitor, so I clicked on it and then I was frozen again with blank screens. Again, I pushed the sleep button, nothing after 15 minutes. I went to bed. I pushed it about 3 more times and the computer finally went to Sleep mode. I woke it up and I am typing this now after that and MM closed itself and my Comodo had an alert about VisHelper.exe trying to access csrss.exe in memory. I set VisHelper as a trusted app. My computer seems to be stable now.

I tried running it on my main monitor and it froze again. I waited about 30 mins and it went to sleep. Right before it went to sleepI saw the visualization. When I logged in again, it was running on my primary monitor. I clicked it and frozen again with blank screens and now I amtyping this from my cell.

Re: Win7 x64 Full Lockup 3.1.2.1282 RC-2

by jimmy1one » Mon Nov 16, 2009 7:41 am

I'm running Windows 7 64 Home Premium and I have experienced no issues
jimmy1one

Re: Win7 x64 Full Lockup 3.1.2.1282 RC-2

by khaji00 » Sat Nov 14, 2009 2:43 pm

I'm running Win7 x64 pro with dual monitors MM 3.2.0.1292 and Geiss 4.29 and did not have this issue.

The visualization works smoothly on either one of my monitors.

One screen runs the visualization and the other displays MM, however i cannot access MM because the visualization is running. I just press Esc to end the visualization.

No problems here.

Re: Win7 x64 Full Lockup 3.1.2.1282 RC-2

by GargantulaKon » Sat Nov 14, 2009 9:39 am

Hopefully, it does fix the issue. I am running 1024x768 on dual monitors. I have Media Monkey running on the secondary monitor. I hope this helps solve the issue.

Re: Win7 x64 Full Lockup 3.1.2.1282 RC-2

by rusty » Fri Nov 13, 2009 1:45 pm

Gargantulakon,

Thanks for taking the time and effort--I really hope your machine issues work themselves out.

Unfortunately, the log didn't show much other than the fact that the problem is somewhere in Geiss. for the next build, we're going to include the next release of Geiss (4.29) hopefully it'll resolve the issue. The change that _may_ be relevant is that the new version matches the Visualization resolution to the resolution on the PC's primary monitor.

-Rusty

Re: Win7 x64 Full Lockup 3.1.2.1282 RC-2

by GargantulaKon » Fri Nov 13, 2009 7:35 am

My computer got messed up after doing this since I had to do a hard shut down so I hope this really helps. My Win7 transparency in the theme went away and Windows said it had trouble connecting to a Windows service when logging in. I slept the computer and woke it up and then it said my system was low on resources so I could not log in. I had to restart it. Wow... I cannot keep doing this...this is a brand new computer and the HD might be going bad now. I love to beta test, but I do not want to wreck my computer.

Debug Log here: http://www.virtua-mall.com/host/Media_M ... bgview.log

Re: Win7 x64 Full Lockup 3.1.2.1282 RC-2

by rusty » Thu Nov 05, 2009 1:57 pm

Since we can't reproduce, would you mind generating a debug log?

Note that because your machine freezes, you'll need to configure dbgview to automatically save to a file--see 4b at:
http://www.mediamonkey.com/forum/viewto ... ?f=6&t=341

Thanks!

-Rusty

Re: Win7 x64 Full Lockup 3.1.2.1282 RC-2

by GargantulaKon » Thu Nov 05, 2009 7:11 am

I cannot believe I missed that. :o I have v4.28 too.

I just tried starting the Geiss visualizer again on my desktop and this time both of my monitors turned black and a full lockup again. I had to force a shutdown. My G15 keyboard has a display and that froze so it was a frozen computer at least in terms of input. My HD was still seeking and sound could still be heard. Geiss was running on its default options.

At the time, I had Comodo Internet Security, Dropbox, APC Powerchute, Prevx, Shortkeys, Creative X-FI Volume Panel running as taskbar icons.

Re: Win7 x64 Full Lockup 3.1.2.1282 RC-2

by nohitter151 » Thu Nov 05, 2009 12:06 am

GargantulaKon wrote:I am confused as to where you mean? Options from the toolbar or from the Options window? When I click on Configure, I do not see a version number anywhere.
Image

Re: Win7 x64 Full Lockup 3.1.2.1282 RC-2

by GargantulaKon » Wed Nov 04, 2009 11:26 pm

I am confused as to where you mean? Options from the toolbar or from the Options window? When I click on Configure, I do not see a version number anywhere.

Re: Win7 x64 Full Lockup 3.1.2.1282 RC-2

by rusty » Tue Nov 03, 2009 9:23 am

Note that you can click the 'Options' button before running the visualization (click the 'v' arrow next to the visualization button, and click 'options').

-Rusty

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