Search found 11 matches

by crzkat
Sun Sep 25, 2016 3:24 pm
Forum: Need Help with Device Synchronization?
Topic: iPhone iOS 10 not recognized in MMW [#13677]
Replies: 47
Views: 14906

Re: iPhone iOS 10

Mediamonkey does not recognize my iphone....not able to sync Mediamonkey 4.1.14.1811 iOS 10.0.2 iTunes 12.5.1.21 Windows 7 pro 64-bit Hi goke313, Isn't this the same issue as Crzcat had? i.e. removing the 32-bit version: C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\iTunesMobileDe...
by crzkat
Thu Sep 22, 2016 10:09 pm
Forum: Need Help with Device Synchronization?
Topic: iPhone iOS 10 not recognized in MMW [#13677]
Replies: 47
Views: 14906

Re: iPhone iOS 10

crzkat wrote:
Ludek wrote:Thanks, I've analyzed the log and replied via the eSupport ticket (VMN-749-70978)
Thank you! I have sent the requested info, via ticket # YYZ-910-26243
Hi Ludek,

Removing the iTunesMobileDevice.dll solved it. My Phone is happily synching on MMW.
by crzkat
Thu Sep 22, 2016 2:13 pm
Forum: Need Help with Device Synchronization?
Topic: iPhone iOS 10 not recognized in MMW [#13677]
Replies: 47
Views: 14906

Re: iPhone iOS 10

Ludek wrote:Thanks, I've analyzed the log and replied via the eSupport ticket (VMN-749-70978)
Thank you! I have sent the requested info, via ticket # YYZ-910-26243
by crzkat
Wed Sep 21, 2016 6:11 pm
Forum: Need Help with Device Synchronization?
Topic: iPhone iOS 10 not recognized in MMW [#13677]
Replies: 47
Views: 14906

Re: iPhone iOS 10

@crzkat if you accept the "Trust this computer" prompt on the device and run iTunes, is the device seen by iTunes or not? Note that you must accept the prompt and be able to see the device in iTunes otherwise it won't be recognized by MM. If it is seen by iTunes and not by MMW then please generate ...
by crzkat
Wed Sep 21, 2016 11:42 am
Forum: Need Help with Device Synchronization?
Topic: iPhone iOS 10 not recognized in MMW [#13677]
Replies: 47
Views: 14906

Re: iPhone iOS 10

Hi I'm still having problems with IOS 10.0.1 and MMW. I downloaded and installed 1810 and the iPhone still does not appear in the MMW media tree. However, it no longer crashes MMW when I disconnect the phone. I don't know whether this is a good or bad thing as it no longer generates an error in the ...
by crzkat
Tue Sep 20, 2016 5:04 pm
Forum: Need Help with Device Synchronization?
Topic: iPhone iOS 10 not recognized in MMW [#13677]
Replies: 47
Views: 14906

Re: iPhone iOS 10

I downloaded version 1810. The iPhone still does not appear on the tree. Thus, i can not synchronize it. However, it no longer crashes MMW when I unplug the phone. So I guess we're making some progress. The downside is that it no longer generates an error, so I can't use the debug version to send th...
by crzkat
Thu Sep 15, 2016 8:08 pm
Forum: Need Help with Device Synchronization?
Topic: iPhone iOS 10 not recognized in MMW [#13677]
Replies: 47
Views: 14906

Re: iPhone iOS 10

Are you able to see the device in iTunes correctly? YES, and I can also see it in another app, iMazing, which gives access to the phone's file system. I was also able to backup the phone using either app. Did you accept the "Trust this PC" prompt on the device? I did not see the "trust this PC" pro...
by crzkat
Thu Sep 15, 2016 7:59 pm
Forum: Need Help with Device Synchronization?
Topic: iPhone iOS 10 not recognized in MMW [#13677]
Replies: 47
Views: 14906

Re: iPhone iOS 10

Just thinking that it could be same issue as this http://www.ventismedia.com/mantis/view.php?id=13520 I read the above and that is exactly what happens with MMW and my iPhone, except for the "trust this computer" dialogue. I reset the location and privacy settings as described, however the trust di...
by crzkat
Thu Sep 15, 2016 6:40 pm
Forum: Need Help with Device Synchronization?
Topic: iPhone iOS 10 not recognized in MMW [#13677]
Replies: 47
Views: 14906

Re: iPhone iOS 10

To answer your questions, yes I can see the phone in iTunes, and I can back it up in iTunes. I also have another program, iMazing which gives me access to the phone's file system which also sees the phone and backs it up. I also tried resetting the location settings, then tried plugging the phone in...
by crzkat
Wed Sep 14, 2016 10:25 pm
Forum: Need Help with Device Synchronization?
Topic: iPhone iOS 10 not recognized in MMW [#13677]
Replies: 47
Views: 14906

Re: iPhone iOS 10

I have not been able to get MMW to work with IOS 10.0.1. I downloaded and installed the newest 64 bit Itunes, 12.5.1.21 64 bit. I also DLed and installed MMW 4.1.14 1809. Each time I plug my iPhone 6 plus into the USB port I get an error in iTunesMobileDevice.dll. "Access violation at address 6B55AD...
by crzkat
Mon Feb 02, 2015 5:15 pm
Forum: Need Help with Device Synchronization?
Topic: iphone 5 not detected after ios update to 8.1.3 [#12545]
Replies: 51
Views: 14137

Re: iphone 5 no longer detected after ios update to 8.1.3

I'm having the same problem. Since upgrading my Iphone 6 to 8.1.3 I have not been able to see the Iphone in MM.