I wanted to get back to you and thank you for your response. Here's what happened. I ran the debugger. Opened MM. Waited for the inevitable crash. It's been hours now, with no problems. When I finally asked for help, it was crashing every five minutes at the most. But all is well now (somehow)!

All day long. Whether I'm using it or not, playing files, editing, doing nothing at all. This has been going on for a few days. Reboots do not help. I was at 4.16 and updated to 4.18.1853. That did not help. If anything, the crashes may happen even sooner? It's every couple minutes now. No other ...

Done. Thank you.

Peke wrote:This is strange and needs more detailed debugging.

Can you please open support ticket so that we can go into more details without publicly show sensitive debug data?

Thank you. Also, sorry but how do I open a support ticket?

Lowlander wrote:This Beta: http://www.mediamonkey.com/forum/viewto ... 22#p428722

Updated to the beta and it's back to the situation described in my original post. Works this way on two different phones.

Hi, opdate to latest MMA and MMW beta versions and your problem should be solved. Updated to 4.1.14.1813. That version? I don't see the beta downloads. I sent a song to my SD card and it timed out almost immediately. I said keep trying and it timed out almost immediately. I said keep trying and ...

This has happened frequently over the years but turned much worse this week. I connect my phone to the desktop via USB. Send a track to the phone and get the message below, Initializing. It stays that way for a few minutes and then times out. I get an error window asking me to continue, I say yes ...

Any ideas?

I installed the Beta, removed extra devices. No change. I've been using MM for over a decade. Didn't make any changes, that I know of. Still, MM recognizes just my G3 phone. Never sees the SD card.

I'm running MM 4.1.13.1801 on Windows 10. Ever since updating my Samsung G3 phone from Android 5 to Android 6, I can no longer transfer songs from my PC to the phone's micro SD card. MM sees the "G3 internal storage" but not the card. This is via USB. It worked previously. I have no idea how to do ...

What's the best way to do this? I'm guessing a cheap Windows 7 tablet with wifi access (read-only) to the MM library on my desktop? Then output with decent amplified speakers?

When I long in where? And how if it's not recognizing the usernames I may have used? FWIW, I purchased my license a few years ago. http://www.mediamonkey.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=84 I tried that yesterday. They responded to my email with: "If the license key ...

http://www.mediamonkey.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=84 I tried that yesterday. They responded to my email with: "If the license key is still being rejected, please contact the software publisher directly." How do I contact MediaMonkey directly?

Formatted my PC but can't re-register my MM. I have the license key but I'm not certain of my username. Each time I try one I get: "It says: The code you entered is invalid. Please try again." I'm about 99% certain the license key is correct. How can I retrieve that information? I purchased my copy ...

When I launch MM, I get the following error windows that go away when I hit ignore. As far as I know, I've never used Virtual CD or Previews nor do I know what those do. How do I resolve? "the directory c:\documents and settings\networkservice\local settings\application data\mediamonkey\virtualcd ...