I'm now wondering what the differences can be between our environment? My 5G 16GB nano crashes MM 3.1.2.1273 every time I try and sync. With 3.1.21272, the sync happens fine but the nano doesn't see any of the sync'd files. Is there a right and wrong way to install 1273? try doing a factory restore ...

using 3.1.2.1273 so far so good. i've synced many times w/o issue. nano is updated properly and has functioned properly w/o incident. thanks!

I've done some testing with the latest build, 3.1.2.1272, and I'm still experiencing very unpredictable behavior w/the 5th gen nano. I've tried a couple rounds of tests starting w/a freshly restored nano. 1st round of tests (between each step I closed MM and safely removed the device, then reopened ...

I guess I had the same idea as you, Eric, with restoring back to factory settings. I did that each time in between my tests to be sure something wasn' t messed up from a previous bad sync. Unfortunately, even immediately after I do a factory restore I get the hang. It doesn't always happen... I have ...

I have a debug file w/the hang. Let me know how to get it to you.

My system info is as follows:
vista home premium sp1 64 bit
intel core duo T6500 @2.1Ghz
4gb RAM

Also, for simplicity I removed all device plugins except for the latest (10/1) d_iPod.dll from the plugins dir during my test.