Search found 168 matches

by bhiefer
Sun Mar 25, 2018 10:39 am
Forum: Need help (mma)
Topic: Playlists and Metadata corrupted every week or two
Replies: 11
Views: 2120

Re: Playlists and Metadata corrupted every week or two

I would need a log to see what is happening. Could you please send me a log (from About dialog->Send logs) right after the playlists are flattened. It is certainly caused by syncing with Android Media Store DB which doesn't support hierarchical playlists. But I need the log to see the cause. Please ...
by bhiefer
Wed Jan 31, 2018 4:08 am
Forum: Need help (mma)
Topic: Can you stream from MMA to Sonos [#14301]
Replies: 24
Views: 10125

Re: Can you stream from MMA to Sonos [#14301]

Google play can see the speakers but playback is buggy. Sonos might not be DLNA renderer compliant. Is the play to functionality in windows MM using a different technology? Could you please have a look at this URL: http://192.168.1.25:1400/xml/device_description.xml in your browser and send me the ...
by bhiefer
Tue Nov 28, 2017 4:19 pm
Forum: Need help (mma)
Topic: Saving Playlists to External Memory
Replies: 1
Views: 827

Re: Saving Playlists to External Memory

Please try to create the playlist again. Then, please send us log from About screen and post a log ID here. Playlists are created on storage where first track of playlist is located. But it doesn't matter actualy. These playlists are stored in MMA DB so it doesn't matter where they are stored. Could...
by bhiefer
Mon Nov 20, 2017 12:57 am
Forum: Need help (mma)
Topic: SD card sync problems
Replies: 5
Views: 2044

Re: SD card sync problems

First of all, please go to MediaMonkey->Files folder and get the mmstore.db file. Please send it to me, e.g via PM. I will examine the artwork paths. Then you should go to Options->Choose library folders. There you can find the path to these greyed tracks. Because it is not valid anymore, you can re...
by bhiefer
Tue Nov 07, 2017 4:12 pm
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: Regularly deletes and redownloads 500+ songs
Replies: 9
Views: 3005

Re: Regularly deletes and redownloads 500+ songs

Could you please generate one new log after tracks were redownloaded. Are they downloaded immediately or in some following sync?
by bhiefer
Tue Sep 26, 2017 10:50 am
Forum: Need help (mma)
Topic: Some art is not showing in Album Artist or Artist tab
Replies: 15
Views: 3588

Re: Some art is not showing in Album Artist or Artist tab

To fix this issue completely, please force complete wifi sync:

1. Go to options and click "Check for new/changed media"
2. Start Wifi sync
by bhiefer
Tue Sep 26, 2017 10:48 am
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: Tag Infos unknown after sync of new build
Replies: 16
Views: 5021

Re: Tag Infos unknown after sync of new build

It is because previous [beta] build lightly corrupted your DB.

It is fixed now but you have to do forced complete wifi synchronization, please do following steps and let me know:

1. Go to options and click "Check for new/changed media"
2. Start Wifi sync
by bhiefer
Thu Sep 21, 2017 12:56 pm
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: Tag Infos unknown after sync of new build
Replies: 16
Views: 5021

Re: Tag Infos unknown after sync of new build

I see. Please wait for build 732, it is not released yet.
by bhiefer
Thu Sep 21, 2017 1:49 am
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: Tag Infos unknown after sync of new build
Replies: 16
Views: 5021

Re: Tag Infos unknown after sync of new build

Thanks for logs. It is probably fixed in build 732 that will be released in beta channel soon.
by bhiefer
Tue Sep 19, 2017 3:20 am
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: Tag Infos unknown after sync of new build
Replies: 16
Views: 5021

Re: Tag Infos unknown after sync of new build

Thanks for log. I do see that these albums are missing. But I do not see the cause in log. I would need another logs. So please follow these instructions: 1. Go to options and click "Check for new/changed media" 2. Start Wifi sync 3. Send another log right after wifi sync 4. Delete affected files - ...
by bhiefer
Mon Sep 18, 2017 4:13 pm
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: Tag Infos unknown after sync of new build
Replies: 16
Views: 5021

Re: Tag Infos unknown after sync of new build

Could you please send us a log after wifi sync from About dialog and post a log id here?

You wrote that some albums are unknown now ... what is the correct name? Please write some example so I can find it in the log.
by bhiefer
Mon Sep 18, 2017 3:30 pm
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: nomedia file in artwork folder [#14350]
Replies: 13
Views: 4602

Re: nomedia file in artwork folder [#14350]

Ok, so the cause is something different. i am not able to fix it without log after fresh install - when .nomedia files are created (so if you have the opportunity to create such a log, please do). Thanks.
by bhiefer
Tue Sep 12, 2017 2:35 pm
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: nomedia file in artwork folder [#14350]
Replies: 13
Views: 4602

Re: nomedia file in artwork folder [#14350]

Could you please have a look on your device profile in MMW? Could you please check Options->Tagging->Sync all Artworks to file folders ? What value do you have in the textbox? Default is albumart.jpg Are there any another changes in your profile settings? Could you please just start the MMA and send...
by bhiefer
Tue Sep 05, 2017 3:44 pm
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: nomedia file in artwork folder [#14350]
Replies: 13
Views: 4602

Re: nomedia file in artwork folder [#14350]

Could you please send a log from MMA right after new install and granting the permissions? It is probably related to encryption of SD card on Samsung device. Access to files on encrypted SD card is very problematic and it cause many similar issues in other apps too. So please send me the log and I w...
by bhiefer
Fri Aug 25, 2017 9:16 am
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: [SOLVED] MMA DB suddenly got damaged
Replies: 4
Views: 1837

Re: MMA DB suddenly got damaged

This is a known issue that will be fixed completely in next version of MMA - 2.0. It is caused by large amount of tracks that are only on MMA side and may be confirmed for deletion during sync - it causes crash. Unfortunately there is no way to fix it immeditely in current MMA version but you have t...