Autotag not working

Get answers about using MediaMonkey 4 for Windows.

Moderator: Gurus

Heloise9
Posts: 2
Joined: Sun May 31, 2009 10:56 am

Autotag not working

Post by Heloise9 »

Hi

I upgraded to the latest version to see if Autotag would start working again, but still nothing - when I click search I get this

Couldn't show results.
Error description: Request from 1EYXVSY9HM4XCVN8GK82 is throttled.

Any ideas?

H
nohitter151
Posts: 23640
Joined: Wed Aug 09, 2006 10:20 am
Location: NJ, USA
Contact:

Re: Autotag not working

Post by nohitter151 »

Perhaps a firewall or security app is blocking MM. Do you use any IP blockers (Peerblock) or security software/firewalls (antivirus applications, etc.)?
MediaMonkey user since 2006
Need help? Got a suggestion? Can't find something?

Please no PMs in reply to a post. Just reply in the thread.
mfwills
Posts: 10
Joined: Thu Feb 07, 2008 5:58 pm
Location: Northern Vermont

Re: Autotag not working

Post by mfwills »

I am using Advanced System Optimizer from systweak.com.

With real time protection turned on, I get the same "throttled" error. With it turned off, MM autotags as it should.

Matt
iamthebigmur
Posts: 1
Joined: Tue Feb 14, 2006 11:48 pm
Location: Phoenix, AZ
Contact:

Re: Autotag not working

Post by iamthebigmur »

I get the same throttling error. I am not using anything that could do this (i.e. AV, firewall, optimizers, tweaks, etc). I am using MM Gold 3.2.0.1294 on Win 7 64-bit.

I believe that this error is being returned from Amazon and that long string of characters is the application key MM uses during the query. If I wait a minute or two, the request seems to always go through. The developers need to look into this issue. I will be submitting a support ticket for this.
Ki Cao

Re: Autotag not working

Post by Ki Cao »

Hello. I too am getting this throttling error. My version is 3.2.0.1294 The system is not seeing any updates available.
Do I have the most current version?

What ports need to be open for the Freedb service connection?

Thank you
Ki
nohitter151
Posts: 23640
Joined: Wed Aug 09, 2006 10:20 am
Location: NJ, USA
Contact:

Re: Autotag not working

Post by nohitter151 »

Ki Cao wrote:Hello. I too am getting this throttling error. My version is 3.2.0.1294 The system is not seeing any updates available.
Do I have the most current version?
Yes. If you retry the search it should come up. Amazon has a connection limit per IP address so sometimes you just have to wait.
MediaMonkey user since 2006
Need help? Got a suggestion? Can't find something?

Please no PMs in reply to a post. Just reply in the thread.
geekdawg

Re: Autotag not working

Post by geekdawg »

I am getting this error as well. It appears to happen more during peak time, like evenings and weekends. It has only started happening to me for the last week or so. I do not use the auto tag feature very much and tonight it came up on my first search. I doubt it has to do with the end users ip. Could there be some throttling used on amazons side tied to how it identifies the media monkey app in general?
nohitter151
Posts: 23640
Joined: Wed Aug 09, 2006 10:20 am
Location: NJ, USA
Contact:

Re: Autotag not working

Post by nohitter151 »

geekdawg wrote:I doubt it has to do with the end users ip. Could there be some throttling used on amazons side tied to how it identifies the media monkey app in general?
http://www.ventismedia.com/mantis/view.php?id=6245
MediaMonkey user since 2006
Need help? Got a suggestion? Can't find something?

Please no PMs in reply to a post. Just reply in the thread.
Post Reply