"Problem while copying file" error

Get answers about syncing MediaMonkey 4 with iPods and other devices.

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lars.andersen
Posts: 1
Joined: Mon Apr 21, 2014 10:03 pm

"Problem while copying file" error

Post by lars.andersen »

Hi There,

I am new to Media Monkey. I am on Win, and I am using the free desktop version for now. I have an Android phone (Moto X) and I bought the Pro version for Android to be able to do wireless sync (and to support the developers).

My music library is on a NAS - a bunch of MP3 files. Essentially, I want to be able to load the MP3 files into Media Monkey, and selectively add some of these to my phone. I load the files from the NAS into Media Monkey with no apparent problems. They all show up, I can see them, I can play them on my PC. Then I setup the sync for the Android device - easy to do. Then I do the sync. I get an error for each file (doesn't matter whether I do the sync from the desktop version or the mobile app). I get

There was a problem synchronizing the following item(s)
Problem
Problem while copying file
uuid://<long path to the file>
[Repeated for each file]

The error message doesn't really tell me much about what the problem is, so I'm not sure where to go from here. I must be doing something wrong, but I am not sure what, and not sure where to look. Does anyone have a suggestion?

Much appreciated.

Lars
nohitter151
Posts: 23640
Joined: Wed Aug 09, 2006 10:20 am
Location: NJ, USA
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Re: "Problem while copying file" error

Post by nohitter151 »

You've added the tracks over UPnP, which does not allow to copy files (playback only).

You should add via the actual network address like \\Sharename\path

see http://www.mediamonkey.com/support/inde ... ticleid=49
MediaMonkey user since 2006
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Elnath

Re: "Problem while copying file" error

Post by Elnath »

Same problem here. Link is not working.
phatjap

Re: "Problem while copying file" error

Post by phatjap »

Hi MM experts, I also get this error, and considering the number of NAS drives out there with huge capacities and small hard drives, I expect it is getting more common.

Could some one please point to the working thread or tut for this, the link doesn't work that is provided here.

Kind regards and thanks in advance.
Peke
Posts: 18231
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: "Problem while copying file" error

Post by Peke »

Hi,
Can you please elaborate your problem can you give us an example what you want to use.

I have NAS and all my library is on it and usable by MMW.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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