MMA 1.1.3.0539
Samsung Galaxy s4 (GT-I9505)
Android 5.0.1
MMA crahses if i search for a song. When I submit the search string a loading circle turns infinitely until the app crashes.
This is reproducible and not dependent on the search string!
MMA crashes if performing search for song [#13038]
Moderator: Gurus
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drunknmonkey
- Posts: 160
- Joined: Tue Mar 26, 2013 5:19 pm
Re: MMA crashes if performing search for song
Thanks--I'm able to replicate. It'll be fixed in the next beta.
-Rusty
-Rusty
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drunknmonkey
- Posts: 160
- Joined: Tue Mar 26, 2013 5:19 pm
Re: MMA crashes if performing search for song [#13038]
So thanks for the quick update... With MMA 1.1.3.0541the app doesn't automatically crash if I search a song.
But the loading circle still turns infinitely. I never get a search result... If i press the "play" or "next song" button while seeing this loading circle the app horribly crashes!
Playback is still active but app is not working anymore. Playback is even still active if i kill the app...
But the loading circle still turns infinitely. I never get a search result... If i press the "play" or "next song" button while seeing this loading circle the app horribly crashes!
Playback is still active but app is not working anymore. Playback is even still active if i kill the app...
Re: MMA crashes if performing search for song [#13038]
Hi,
I'm unable to replicate the behavior with MMA Build 541 Can you please follow lowlander suggestion but I would also send one prior to crash and as sson as you start MMA after the crash.
I'm unable to replicate the behavior with MMA Build 541 Can you please follow lowlander suggestion but I would also send one prior to crash and as sson as you start MMA after the crash.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
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drunknmonkey
- Posts: 160
- Joined: Tue Mar 26, 2013 5:19 pm
Re: MMA crashes if performing search for song [#13038]
I do not know what you mean by lowlander suggestion...
So I uploaded debug logs with id HVZKMD48L0
This is what I did:
- search for "metallica"
- wait 1 minute for search result (MMA still doesn't find anything)
- upload debug logs
As the I crashes if I press play while searching, I cannot send debug logs in this case.
PS: MMA crashed after sending debug logs, so it seems that it doesn't matter which action I do while searching, the app crashes
So I uploaded debug logs with id HVZKMD48L0
This is what I did:
- search for "metallica"
- wait 1 minute for search result (MMA still doesn't find anything)
- upload debug logs
As the I crashes if I press play while searching, I cannot send debug logs in this case.
PS: MMA crashed after sending debug logs, so it seems that it doesn't matter which action I do while searching, the app crashes
Re: MMA crashes if performing search for song [#13038]
Hi,
"lowlander suggestion" was a typo the reason I was asking these steps were to
1. MMA started without crash (First Debug Log sent and write down LOG ID)
2. Proceed with search and allow MMA to crash (followed by auto debug log sending)
3. eventually MMA should either crash and close or you will get control back (this is where you send new log and write down log ID)
This way we will have starting point and ending point so we can narrow exact location and time MMA crashed.
Can you please repeat and send new logs?
"lowlander suggestion" was a typo the reason I was asking these steps were to
1. MMA started without crash (First Debug Log sent and write down LOG ID)
2. Proceed with search and allow MMA to crash (followed by auto debug log sending)
3. eventually MMA should either crash and close or you will get control back (this is where you send new log and write down log ID)
This way we will have starting point and ending point so we can narrow exact location and time MMA crashed.
Can you please repeat and send new logs?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
-
drunknmonkey
- Posts: 160
- Joined: Tue Mar 26, 2013 5:19 pm
Re: MMA crashes if performing search for song [#13038]
1. Debug Log while MMA is running correctly: IJW9F694G7
2. search for "metallica" -> loading circle is turning for ~30 seconds (no search results - circle still turning)
3. press play button -> playback starts, App freezes
4. Android asks whether to close APP, wait or ok -> press "ok" and get back control over MMA
5. send Debug log: MDUILTQTWB
2. search for "metallica" -> loading circle is turning for ~30 seconds (no search results - circle still turning)
3. press play button -> playback starts, App freezes
4. Android asks whether to close APP, wait or ok -> press "ok" and get back control over MMA
5. send Debug log: MDUILTQTWB
Re: MMA crashes if performing search for song [#13038]
Thanks. We're goingto have a look at that right away.
Can I ask for one more thing? Would you be able to send me a copy of your mma database via a private message (e.g. using dropbox or mediafire)? It's located at /MediaMonkey/files/mmstore.db .
Thanks.
-Rusty
Can I ask for one more thing? Would you be able to send me a copy of your mma database via a private message (e.g. using dropbox or mediafire)? It's located at /MediaMonkey/files/mmstore.db .
Thanks.
-Rusty
Re: MMA crashes if performing search for song [#13038]
fyi, this has been fixed in build 548.
Thanks again for the report/logs.
-Rusty
Thanks again for the report/logs.
-Rusty
Re: MMA crashes if performing search for song [#13038]
I just got the same problem after upgrading to Version 4.1.13.1801
The debug app did genrate a Crash Report before quitting the App.
Please let me know if you Need addtional Information.
I did some testing and figured out the it works fine when launched as Administrative user.
The debug app did genrate a Crash Report before quitting the App.
Please let me know if you Need addtional Information.
I did some testing and figured out the it works fine when launched as Administrative user.