1201: Index out of bounds BUG#5397

[tooscaredtotry]

Clicking on Performance entry under General returns this error message on Q6600 Vista x64

I want to use multiple core syncing

[nynaevelan]

I was unable to reproduce on Vista 32, can you list the steps which you took before receiving the error?

Nyn

[Ludek]

I can't see how you could get this error.

How many CPU cores do you have?
Are you gold user?
What is the exact error message ? Index out of bounds(-1) ?
Could you post a screenshot?

Thx.

[Ludek]

I got the log, but this is really strange. From the log can be seen that you are using non-skinned version, does the problem appear also when using skinned? What is the last option sheet before clicking 'Performance' sheet? It looks like it is related to another option sheet?

[tooscaredtotry]

Sorry I had too many weird problems with 3.1 (sort of overwhelming) so I've since gone back to 3.0.

I can answer some of your questions though:
I have a Q6600 which has 4 cores
I am a gold user (it detected from previous reg settings (I think) if that matters)
I am 90% sure it said Index out of bounds (5) but I don't have a screen shot
This was with the non-skinned version

I'm not sure what you mean by the last option sheet, but I didn't click on anything else after opening preferences so I assume it's the top of the "general" sheet.

Sorry I can't be more helpful.

[tooscaredtotry]

Back on 3.1 and still having the problem, but only with the skinned version..

[tooscaredtotry]

If I go to skinned and change it and then back to non-skinned I cannot access options.

Still present in the lastest build 1209.

Can I get some help on this issue? Can others with Quad cores on 64 Vista confirm it's just me?

[tooscaredtotry]

Still present in latest build (1227). Will this be fixed?

[nohitter151]

Still present in latest build (1227). Will this be fixed?

Hard to fix when no one else can reproduce the problem.. please try to provide another debug log and/or give some more details about what is going on.

[tooscaredtotry]

I've sent many debug logs. I can't imagine anything else you'd like me to provide--you name it, I'll send it. Has anyone tried this on similar hardware? Quad core on Vista 64?

here's a screen shot from this process (absolutely nothing else was done):
1) start media monkey skinless via shortcut to "C:\Program Files (x86)\MediaMonkey\MediaMonkey.exe"
2) let start up file monitor run
3) let start up sync to ipod touch run
4) tools -> options (starts on the general tab)
5) click on performance tab
6) error pops up
7) screenshot:



If I click "don't send" I can continue using MM but the options dialog no longer works properly and I'll continue to get errors or blank screens.

results of systeminfo:

Code: Select all

Host Name:                 APOCRYPHA64
OS Name:                   Microsoftr Windows VistaT Ultimate 
OS Version:                6.0.6001 Service Pack 1 Build 6001
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          XXXXXXXXXXXX
Registered Organization:   
Product ID:                XXXXXXXXXXXX
Original Install Date:     7/26/2008, 5:42:22 PM
System Boot Time:          3/14/2009, 2:30:24 PM
System Manufacturer:       OEM
System Model:              OEM
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 15 Stepping 11 GenuineIntel ~1608 Mhz
BIOS Version:              Phoenix Technologies, LTD 6.00 PG, 9/6/2007
Windows Directory:         C:\Windows
System Directory:          C:\Windows\system32
Boot Device:               \Device\HarddiskVolume1
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (GMT-05:00) Eastern Time (US & Canada)
Total Physical Memory:     8,190 MB
Available Physical Memory: 4,247 MB
Page File: Max Size:       16,544 MB
Page File: Available:      11,991 MB
Page File: In Use:         4,553 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    XXXXXXXXXXXX
Logon Server:              \\APOCRYPHA64
Hotfix(s):                 120 Hotfix(s) Installed.
                           [01]: {1DCBF7A7-7735-433B-BAB6-D0194490A38C}
                           [02]: 941314
                           [03]: 943729
                           [04]: 932925
                           [05]: 954955
                           [06]: KB929399
                           [07]: KB929777
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                           [39]: KB937287
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                           [67]: KB950760
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                           [70]: KB951066
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                           [81]: KB953733
                           [82]: KB953838
                           [83]: KB953839
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                           [88]: KB955020
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                           [111]: KB959108
                           [112]: KB959130
                           [113]: KB960225
                           [114]: KB960544
                           [115]: KB960714
                           [116]: KB960715
                           [117]: KB961260
                           [118]: KB967190
                           [119]: KB936330
                           [120]: 940157
Network Card(s):           2 NIC(s) Installed.
                           [01]: Realtek RTL8169/8110 Family PCI GBE NIC
                                 Connection Name: Local Area Connection
                                 Status:          Media disconnected
                           [02]: Realtek RTL8169/8110 Family PCI GBE NIC
                                 Connection Name: Local Area Connection 2
                                 DHCP Enabled:    Yes
                                 DHCP Server:     192.168.1.1
                                 IP address(es)
                                 [01]: 192.168.1.108
                                 [02]: XXXXXXXXXXXX

[Ludek]

Thank you,
I have been able to simulate this and you are right the error is there (if you use more than 2 CPU cores and non-skinned version).

Entered as
http://www.ventismedia.com/mantis/view.php?id=5397

And will be fixed in the next build.

[tooscaredtotry]

Hurrah, thanks Ludek! May I ask what piece of information was missing (or did you just get around to it? ..understandable too)?

[Ludek]

Hurrah, thanks Ludek! May I ask what piece of information was missing (or did you just get around to it? ..understandable too)?

I have only dual core processor, I needed to simulate Quad Core in order to understand why the error appears, nature of the error was quite specific and curious.

[tooscaredtotry]

Just confirming it's fixed in 1228. Thanks!