[1395] Terminate Sync - Cannot Close MM Normally [#8010]

[nynaevelan]

Terminating a wdm device sync and closing MM will not let MM close normally although it appears to accept the commands.

Steps to reproduce:

1. Start a sync of a wdm device
2. right click progress bar and terminate sync, this will accept the command.
3. close MM either with the file menu or with the X close icon, this will accept the command.
4. You can also try to terminate the process by first trying to close MM and when the popup pops up select yes to end the background process.

But MM will not close from the task manager unless you kill the session

If this process is not allowable then the termination process should not be an option. This is not a normal process that I do but sometimes the zen will lockup and the only way to get out of it is to reboot the zen and start the process again.

[rusty]

Thanks.

Tracked at: http://www.ventismedia.com/mantis/view.php?id=8010

-Rusty

[jiri]

I can't reproduce, could you please generate a debug log and send it to me? Actually >1 debug log of the same issue could help, since the one I've already seen looked somehow strange.

Thanks,
Jiri

[nynaevelan]

This may take me a little while to produce because it only happens when the player locks up and I have not been able to pinpoint what makes it lock up.

[rusty]

Nyn,

Don't bother--I'm pretty sure that we've replicated it--the problem only seems to occur when clicking the 'Close' button on the 'Terminate Threads' dialog.

-Rusty

[nynaevelan]

Ok, thanks, I'll stop now.