1511 False "isn't enough space" on genericDeviceSync[#10387]

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chrisjj
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1511 False "isn't enough space" on genericDeviceSync[#10387]

Post by chrisjj »

1) Configure a generic device to sync one playlist.
2) On Summary, verify sufficient space: http://img26.imageshack.us/img26/3519/regionyg.png
3) Click auto-sync

Expected: auto-sync without confirmation request
Observed: dialog "There isn't enough space on the device to synchronize selected files. Would you like to continue?"

Workaround: click OK.

This with Windows 7 Pro 64-bit using Windows Classic theme.

EDIT(TC) Tracked at http://www.ventismedia.com/mantis/view.php?id=10387
Chris
chrisjj
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Re: 1511 False "isn't enough space" on genericDeviceSync[#10

Post by chrisjj »

Here's an instance on 1708, Creative ZEN (MTP):

"There isn't enough space on the device to synchronize selected files" http://i.imgur.com/etFG5JY.png

but format and retry gives no such complaint: http://i.imgur.com/FwI01G6.png , and completes with >800Mb free.

Given this setting:

Image

I think this is proof that, as has been suggested in other forum reports of this issue, MM is failing to calculate correctly when there are files already on the device.
Chris
nohitter151
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Re: 1511 False "isn't enough space" on genericDeviceSync[#10

Post by nohitter151 »

chrisjj wrote: I think this is proof that, as has been suggested in other forum reports of this issue, MM is failing to calculate correctly when there are files already on the device.
There could have been other non-media files on the device before formatting.
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chrisjj
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Re: 1511 False "isn't enough space" on genericDeviceSync[#10

Post by chrisjj »

nohitter151 wrote:There could have been other non-media files on the device before formatting.
There were only the files that MM auto-sync had previously put on the device. But I accept that report does not show that. Can you suggest a way to show that?

I am assuming that MM UI "media files" includes everything MM would put on the device.
Chris
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Re: 1511 False "isn't enough space" on genericDeviceSync[#10

Post by nohitter151 »

chrisjj wrote:
nohitter151 wrote:There could have been other non-media files on the device before formatting.
There were only the files that MM auto-sync had previously put on the device. But I accept that report does not show that. Can you suggest a way to show that?
No, but you didn't mention that earlier. I'd just take your word for it.
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chrisjj
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Re: 1511 False "isn't enough space" on genericDeviceSync[#10

Post by chrisjj »

nohitter151 wrote:you didn't mention that earlier.
True! Thanks for catching this dependency
nohitter151 wrote:
chrisjj wrote:Can you suggest a way to show that?
No ... I'd just take your word for it.
For a solid report, I'd like better than my word :)
Chris
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