1190/1209 WMA tag write failure on Win XP SP2 [#005571]

[chrisjj]

Writing WMA tags fails on vanilla Win XP SP2:

1 Make a fresh default installation of Win XP SP2 and MM and launch MM
2 At Add/Rescan folders click OK.
3 Browse to track EDIT:C:\WINDOWS\system32\oobe\images\title.wma titled Windows welcome music and change title to XXX
4 Click Unsynchronized Tags

Expected: no tracks.
Observed: title.wma, with Title highlighted in yellow, still showing Windows welcome music

MM has failed to write the updated tag to the file.

This has been reproduced on MM 1190 on Win XP Home SP2 and MM 1209 on Win XP Pro SP2.

Workaround: run EDIT: "WMA Tracks can't Play, Tag, Burn, or be Analysed" http://tinyurl.com/p4pj3s (updated version, at 2009-06-04):

3. For a complete refresh of Windows Media Components (this will also resolve WMA Tagging problems), try:
http://www.mediamonkey.com/sw/WMFDist11 ... 86-ENU.exe

Note: The "Faulty Windows Media Components can cause WMA files to fail even though other audio formats work." cause does not apply. The issue is not exhibited by any other tagging applications tested e.g. WMP, Mp3tag, GoldWave.

Since MM is supposed to work on Win XP SP2, this is a bug. And one that wasted a great deal of my time. I hope it gets fixed to avoid wasting the time of new users.

My thanks to Nyn for helping to track this down.

EDIT: Seems probably related to http://www.mediamonkey.com/forum/viewto ... =6&t=39960 .

[Peke]

Can you give me Registry value of "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media" -> "Format" property?

[chrisjj]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media is not present.

[chrisjj]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media is not present.

FWIW, on SP1 likewise.

[chrisjj]

Shouldn't this now be in Mantis?

[Peke]

it is on http://www.ventismedia.com/mantis/view.php?id=5571 BTW that Registry entry must exist as it shows current version WMP and Windows media Format libraries installed.

Do you have HKEY_CLASSES_ROOT\Software\Microsoft\WindowsMedia\Setup\BlockingRefCounts\App registry entry?

[chrisjj]

> it is on http://www.ventismedia.com/mantis/view.php?id=5571

Whoops! Filed by me!! Sorry and Thanks. (Note to beginner self: remember to cross-link from forum...)

>>> Can you give me Registry value of "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media" -> "Format" property?
> BTW that Registry entry must exist as it shows current version WMP and Windows media Format libraries installed.

Must... or should?? Hard looking did not find it.

BTW, on a second fresh Windows XP SP2 installation, but plus WMA 11 update, I do see HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media but empty - so no "Format" property.

> Do you have HKEY_CLASSES_ROOT\Software\Microsoft\WindowsMedia\Setup\BlockingRefCounts\App registry entry?

That first installation is gone, but on this second (with WMF11) - no.

HKEY_CLASSES_ROOT\Software\Microsoft holds only

MediaPlayer
Multimedia
Windows
Windows NT

It sounds like it would be worth you setting up Win XP SP2 in a VM.

[Peke]

Strange on all three PCs I have have that Registry value two SP3 and one SP2 but I installed WMP 11 from http://www.microsoft.com/windows/window ... echnology=

[chrisjj]

> but I installed WMP 11 from http://www.microsoft.com/windows/window ... echnology=

Oh dear. That's a very different version to the MM official version: http://img268.imageshack.us/img268/127/89579332.gif

[Peke]

They are same releases with exception that 25MB one have complete WMP 11 included.



I would Really like to get bottom of this. Can you check the properties of, either wmasf.dll or wmvcore.dll inside system32 folder on affected systems?

Mine are v11.0.5721.5251

[chrisjj]

> They are same releases with exception that 25MB one have complete WMP 11 included.
>

That text re-visioned:


> I would Really like to get bottom of this.

That's what I like about you guys! And what is making MM so good.

> Can you check the properties of, either wmasf.dll or wmvcore.dll inside system32 folder on affected systems?
> Mine are v11.0.5721.5251

I no longer have my Apps2 installation (WinXP SP2 with no WMF update) which exhibited the tagging failure. I have my Apps4 installation (WinXP SP2 plus official MM WMA 11 update) which does not exhibit the tagging failure but which exhibits absense of "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media" -> "Format" , and this shows

Code: Select all

File Name       File Version
wmasf.dll       9.00.00.3250 (xpsp_sp2_rtm.040803-21 58)
wmvcore2.dll    8.20.00.5058 built by: private/dmd_DEV(bld4act)

[chrisjj]

Possibly remotely related: http://www.mediamonkey.com/forum/viewto ... 15#p204615

[Peke]

Dll files show that you have WMP 9 Installed like I suspected

[chrisjj]

> Dll files show that you have WMP 9 Installed like I suspected

Peke, my original report shows I have WMP9 installed!! That's part of Win XP SP2.

[Peke]

Yes, I know I just confirmed your initial observation. There must be some sort of DLL conflicts/missing Function entry points, ... SP2 version that I had never experienced problems, only thing is that I have SP1 OEM install CD and SP2 Standalone upgrade and SP3 ISO From MS which has been installed after SP3 Release.

For now good is that we know workaround and easy way to fix the problem.