errors when trying to update my library 4 1st time

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rayz
Posts: 15
Joined: Wed Jan 09, 2008 11:42 am

errors when trying to update my library 4 1st time

Post by rayz »

keep getting multiple errors when trying to update my library for the first time. freezes up the media monkey app. have to use task manager to get out. any ideas? i've un-installed and re-installed several times.
PetrCBR
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Joined: Tue Mar 07, 2006 5:31 pm
Location: Czech
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Re: errors when trying to update my library 4 1st time

Post by PetrCBR »

Hi. We need more informations :
- MM2 version
- MM3 version
- HW (external devices ?)
- network (is MM2 DB located on home network, or everything is on local computer ?)

For better understanding about your problem you would install debug version of MM3 and send bugreport. Also you can send me your MM2 DB too for analyze (petr < att > mediamonkey < dott > com).
rayz
Posts: 15
Joined: Wed Jan 09, 2008 11:42 am

Re: errors when trying to update my library 4 1st time

Post by rayz »

PetrCBR wrote:Hi. We need more informations :
- MM2 version
- MM3 version
- HW (external devices ?)
- network (is MM2 DB located on home network, or everything is on local computer ?)

For better understanding about your problem you would install debug version of MM3 and send bugreport. Also you can send me your MM2 DB too for analyze (petr < att > mediamonkey < dott > com).
thank you for your reply. i just recently downloaded the free version. is it safe to assume that it is MM3? i do not use an external drive. all files with my music (mp3, wav, flac) are in folders on my desktop. no network, everything is located on my local machine. i will try to take some screen shots of the errors.

where do i find this "debug" version of MM3 you mentioned?

thanks! the tool looks awesome, i would really love to get it to work!
rayz
Posts: 15
Joined: Wed Jan 09, 2008 11:42 am

Post by rayz »

petr....this may provide a clue...

last night, on my first ever attempt to use media monkey and update/populate my playlist, i got the "blue screen of death".

i have a very new and relatively fast machine with 2G ram. i was running rhapsody, a few windows of mozilla, outlook, maybe azureus and waiting for the media monkey playlist to update. it seemed to be running fine, was about halfway through the playlist update when it blue screened (which has never happened before, even in graphic intensive games). restart, try again. error. uninstall, reinstall, error almost right away. did this a few times. no luck.
Teknojnky
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Joined: Tue Sep 06, 2005 11:01 pm
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Post by Teknojnky »

sound like the mm.db file got corrupted, you can probly find and delete (or rename) it in the;

xp: documents & settings\username\local settings\application data\mediamonkey

vista in the user folder somewhere similar as above


note, you may have to enable 'view hidden files' in the explorer/folder options
rayz
Posts: 15
Joined: Wed Jan 09, 2008 11:42 am

Post by rayz »

Teknojnky wrote:sound like the mm.db file got corrupted, you can probly find and delete (or rename) it in the;

xp: documents & settings\username\local settings\application data\mediamonkey

vista in the user folder somewhere similar as above


note, you may have to enable 'view hidden files' in the explorer/folder options
thanks! i'll try that when i get home :)
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