Hi...
I just switched computers...replaced the MM DB, MM.ini and located all the missing tracks (~40.000 tracks). I'm using the latest beta (3.1.0.1235) and am experiencing a lot of freezing and crashing, to the point the program is not really usable. There is no single event that triggers the crash,...just happens randomly. Where is the log and can can someone help ,e check it out to see what is going on?
Thank you very much
(I'm on Vista 32bit)
3.1 Upgrade of old library: random freezes/crashes [#5554]
Moderator: Gurus
Re: Random Freezes and Crashes on New Installation, Old Library
Make debug log as described here http://www.mediamonkey.com/forum/viewto ... ?f=7&t=341
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Re: Random Freezes and Crashes on New Installation, Old Library
Ok, so I made the log...I really don't think this has anything to do with MM being a beta version...Might be my DB is corrupted or something...maybe this thread should be in the need help forum.
Anyway, This is the log:
Also sent a copy to support@mediamonkey.com. Thank You very much.
EDIT: The email didn't go through...it says I need to register at the support page. I am registered, should I just send a support ticket or is the email still necessary?
Anyway, This is the log:
Code: Select all
00000000 0.00000000 [6080] Thread has started 5976
00000001 0.00023426 [6080] Thread initialized 5976
00000002 0.00836068 [6080] Going to make final callback 5976
00000003 0.00849986 [6080] Thread has finished 5976
00000004 5.67985964 [6080] Forms: Received WM_ACTIVATEAPP
00000005 5.68003988 [6080] Forms: RestoreTopMost: Level: 1
00000006 5.68087482 [6080] Winamp sim - ignoring.
00000007 9.18726730 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000008 9.19892216 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000009 9.19976234 [6080] 3904 DB lock finished, took 7294.
00000010 9.21290493 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000011 9.22394371 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000012 9.23523998 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000013 9.24523067 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000014 9.25778675 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000015 9.26989174 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000016 9.27447796 [6080] 3904 DB lock finished, took 5754.
00000017 9.28543568 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000018 9.47008419 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000019 9.47057819 [6080] 3904 DB lock finished, took 8120.
00000020 9.59982967 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000021 9.88789272 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000022 9.88923359 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000023 9.94139862 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000024 9.94229507 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000025 11.28041363 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000026 11.28934288 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000027 11.92531776 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000028 11.92618942 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000029 11.94939613 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000030 11.95030117 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000031 12.58333397 [6080] 3904 DB prepare SQL: SELECT NULL FROM Songs WHERE ( ( mediaaccessible( Songs.IdMedia) OR Songs.CacheStatus=1) ) AND IDMedia=? LIMIT 1
00000032 12.58344936 [6080] 3904 DB query prepare finished, took 1596.
00000033 12.58407974 [6080] 3904 DB open SQL: SELECT * FROM Medias ORDER BY DriveType, isAudioCD, ShowLabel
00000034 12.58589363 [6080] 3904 DB lock finished, took 15806.
00000035 12.58617306 [6080] 3904 DB open SQL: SELECT NULL FROM Songs WHERE ( ( mediaaccessible( Songs.IdMedia) OR Songs.CacheStatus=1) ) AND IDMedia=? LIMIT 1
00000036 12.58636570 [6080] 3904 DB lock finished, took 2352.
00000037 12.58658886 [6080] 3904 DB open SQL: SELECT NULL FROM Songs WHERE ( ( mediaaccessible( Songs.IdMedia) OR Songs.CacheStatus=1) ) AND IDMedia=? LIMIT 1
00000038 12.58694172 [6080] 3904 DB lock finished, took 1827.
00000039 12.58776188 [6080] 3904 DB open SQL: SELECT NULL FROM Songs WHERE ( ( mediaaccessible( Songs.IdMedia) OR Songs.CacheStatus=1) ) AND IDMedia=? LIMIT 1
00000040 12.58801270 [6080] 3904 DB lock finished, took 9779.
00000041 12.58824253 [6080] 3904 DB open SQL: SELECT NULL FROM Songs WHERE ( ( mediaaccessible( Songs.IdMedia) OR Songs.CacheStatus=1) ) AND IDMedia=? LIMIT 1
00000042 12.58893585 [6080] 3904 DB lock finished, took 1883.
00000043 12.58915424 [6080] 3904 DB prepare SQL: SELECT ID,TrackCount FROM Folders WHERE IDMedia=? AND IDParentFolder=? AND Folder=?
00000044 12.58925056 [6080] 3904 DB query prepare finished, took 1428.
00000045 12.58967495 [6080] 3904 DB open SQL: SELECT ID,TrackCount FROM Folders WHERE IDMedia=? AND IDParentFolder=? AND Folder=?
00000046 12.58979607 [6080] 3904 DB lock finished, took 4375.
00000047 12.59036446 [6080] 3904 DB open SQL: SELECT NULL FROM Songs WHERE ( ( mediaaccessible( Songs.IdMedia) OR Songs.CacheStatus=1) ) AND Songs.IDFolder in (SELECT IDChildFolder FROM FoldersHier WHERE IDFolder=0) LIMIT 1
00000048 12.59068489 [6080] 3904 DB lock finished, took 5936.
00000049 12.59183598 [6080] 3904 DB open SQL: SELECT ID,TrackCount FROM Folders WHERE IDMedia=? AND IDParentFolder=? AND Folder=?
00000050 12.59196472 [6080] 3904 DB lock finished, took 3871.
00000051 12.59246540 [6080] 3904 DB open SQL: SELECT NULL FROM Songs WHERE ( ( mediaaccessible( Songs.IdMedia) OR Songs.CacheStatus=1) ) AND Songs.IDFolder in (SELECT IDChildFolder FROM FoldersHier WHERE IDFolder=0) LIMIT 1
00000052 12.59292603 [6080] 3904 DB lock finished, took 5390.
00000053 12.59510326 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000054 13.43751144 [6080] 3904 DB prepare SQL: SELECT Count(*) FROM PathProcessing
00000055 13.43804550 [6080] 3904 DB open SQL: SELECT Count(*) FROM PathProcessing
00000056 13.43849468 [6080] 3904 DB open SQL: SELECT ID,TrackCount FROM Folders WHERE IDMedia=? AND IDParentFolder=? AND Folder=?
00000057 13.45368958 [6080] 3904 DB open SQL: SELECT Flds1.Folder, Flds1.ID, COUNT(Flds2.TrackCount) FROM Folders Flds1 LEFT OUTER JOIN Folders Flds2 ON Flds2.IDParentFolder=Flds1.ID AND Flds2.IDMedia=6 WHERE Flds1.IDMedia=6 AND Flds1.IDParentFolder=8714 AND Flds1.TrackCount>0 AND Flds1.ID IN (SELECT FoldersHier.IDFolder FROM FoldersHier WHERE FoldersHier.IDChildFolder IN (SELECT Songs.IDFolder FROM Songs WHERE ( ( mediaaccessible( Songs.IdMedia) OR Songs.CacheStatus=1) ))) GROUP BY Flds1.Folder
00000058 14.17805481 [6080] 3904 DB lock finished, took 10559136.
00000059 14.18084240 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000060 14.19156075 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000061 14.93375301 [6080] 3904 DB open SQL: SELECT Count(*) FROM PathProcessing
00000062 14.93390369 [6080] 3904 DB lock finished, took 4459.
00000063 14.93423557 [6080] 3904 DB open SQL: SELECT ID,TrackCount FROM Folders WHERE IDMedia=? AND IDParentFolder=? AND Folder=?
00000064 14.93435669 [6080] 3904 DB lock finished, took 3255.
00000065 14.93464088 [6080] 3904 DB open SQL: SELECT ID,TrackCount FROM Folders WHERE IDMedia=? AND IDParentFolder=? AND Folder=?
00000066 14.93476772 [6080] 3904 DB lock finished, took 2681.
00000067 14.96377468 [6080] 3904 DB open SQL: SELECT Flds1.Folder, Flds1.ID, COUNT(Flds2.TrackCount) FROM Folders Flds1 LEFT OUTER JOIN Folders Flds2 ON Flds2.IDParentFolder=Flds1.ID AND Flds2.IDMedia=6 WHERE Flds1.IDMedia=6 AND Flds1.IDParentFolder=8715 AND Flds1.TrackCount>0 AND Flds1.ID IN (SELECT FoldersHier.IDFolder FROM FoldersHier WHERE FoldersHier.IDChildFolder IN (SELECT Songs.IDFolder FROM Songs WHERE ( ( mediaaccessible( Songs.IdMedia) OR Songs.CacheStatus=1) ))) GROUP BY Flds1.Folder
00000068 15.70478630 [6080] 3904 DB lock finished, took 10995852.
00000069 15.71666908 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000070 15.71728802 [6080] 3904 DB lock finished, took 6552.
00000071 15.72738361 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000072 15.73851585 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000073 16.52557945 [6080] 3904 DB open SQL: SELECT Count(*) FROM PathProcessing
00000074 16.52605438 [6080] 3904 DB open SQL: SELECT ID,TrackCount FROM Folders WHERE IDMedia=? AND IDParentFolder=? AND Folder=?
00000075 16.52655411 [6080] 3904 DB open SQL: SELECT ID,TrackCount FROM Folders WHERE IDMedia=? AND IDParentFolder=? AND Folder=?
00000076 16.52704430 [6080] 3904 DB open SQL: SELECT ID,TrackCount FROM Folders WHERE IDMedia=? AND IDParentFolder=? AND Folder=?
00000077 16.54179382 [6080] 3904 DB open SQL: SELECT Flds1.Folder, Flds1.ID, COUNT(Flds2.TrackCount) FROM Folders Flds1 LEFT OUTER JOIN Folders Flds2 ON Flds2.IDParentFolder=Flds1.ID AND Flds2.IDMedia=6 WHERE Flds1.IDMedia=6 AND Flds1.IDParentFolder=9555 AND Flds1.TrackCount>0 AND Flds1.ID IN (SELECT FoldersHier.IDFolder FROM FoldersHier WHERE FoldersHier.IDChildFolder IN (SELECT Songs.IDFolder FROM Songs WHERE ( ( mediaaccessible( Songs.IdMedia) OR Songs.CacheStatus=1) ))) GROUP BY Flds1.Folder
00000078 17.38010979 [6080] 3904 DB lock finished, took 12179398.
00000079 18.68642998 [6080] Node All starting.
00000080 18.69075012 [6080] 3904 DB open SQL: SELECT Name FROM Filters WHERE ID=4
00000081 18.69348907 [6080] 3904 DB lock finished, took 22029.
00000082 18.70207977 [6080] Thread has started 4176
00000083 18.70228195 [6080] Thread initialized 4176
00000084 18.70255470 [6080] 4176 DB query prepare finished, took 1050.
00000085 18.70461273 [6080] 4176 DB lock finished, took 24794.
00000086 18.70512772 [6080] 4176 DB query prepare finished, took 3283.
00000087 18.70571518 [6080] 4176 DB lock finished, took 5159.
00000088 18.70619202 [6080] 4176 DB lock finished, took 3185.
00000089 18.70667458 [6080] 4176 DB lock finished, took 3108.
00000090 18.74384308 [6080] 4176 DB open SQL: SELECT Songs.*
00000091 18.74384308 [6080] FROM Songs
00000092 18.74384308 [6080] WHERE Songs.IDFolder in (SELECT IDChildFolder FROM FoldersHier WHERE IDFolder=9555)
00000093 18.74384308 [6080] AND ( ( mediaaccessible( Songs.IdMedia) OR Songs.CacheStatus=1) )
00000094 18.78600693 [6080] 4176 DB lock finished, took 1043546.
00000095 19.93789291 [6080] Forms: Received WM_ACTIVATEAPP
00000096 19.93817902 [6080] Forms: NormalizeTopMosts: Level: 0
00000097 19.93891144 [6080] Winamp simulation window received messsage 28
00000098 19.94025803 [6080] Winamp sim - ignoring.
00000099 23.11147499 [6080] Forms: Received WM_ACTIVATEAPP
00000100 23.11166573 [6080] Forms: RestoreTopMost: Level: 1
00000101 23.11229706 [6080] Winamp simulation window received messsage 28
00000102 23.11247253 [6080] Winamp sim - ignoring.
00000103 23.53083420 [6080] Going to make final callback 4176
00000104 23.85412598 [6080] DB: Deleting prepared query: SELECT Count(*) FROM PathProcessing
00000105 23.85477638 [6080] Thread has finished 4176
00000106 23.96453094 [6080] Remaining Covers: 1
00000107 23.96473885 [6080] GetFileInfo: R:\Música\Música Fabio Echeverri\A DOS VELAS\CON LA GENTE QUE ME GUSTA\03 ACARICIAME.mp3
00000108 23.96512413 [6080] GetFileInfo: R:\Música\Música Fabio Echeverri\A DOS VELAS\CON LA GENTE QUE ME GUSTA\03 ACARICIAME.mp3
00000109 23.96694756 [6080] MP3.ReadHeader R:\Música\Música Fabio Echeverri\A DOS VELAS\CON LA GENTE QUE ME GUSTA\03 ACARICIAME.mp3
00000110 23.96722984 [6080] MP3.ReadHeader - Found ID3v2, length: 2095
00000111 23.96739769 [6080] MP3.ReadHeader CheckMoreHeaders started
00000112 23.96758080 [6080] MP3.ReadHeader CheckMoreHeaders finished
00000113 23.97098923 [6080] MP3: Going to read tag from R:\Música\Música Fabio Echeverri\A DOS VELAS\CON LA GENTE QUE ME GUSTA\03 ACARICIAME.mp3
00000114 23.97199631 [6080] 3904 DB open SQL: SELECT Songs.* FROM Songs WHERE Songs.IDMedia=? AND Songs.SongPath=?
00000115 23.97232437 [6080] Added Cover Lists: 3
00000116 23.97254944 [6080] GetFileInfo: Found in DB
00000117 23.97446632 [6080] 3904 DB lock finished, took 7105.
00000118 29.97122765 [6080] Remaining Cover Lists: 1
00000119 29.97141075 [6080] GetFileInfo: readPictures=spAlways
00000120 29.97216034 [6080] Added Cover Lists: 2
00000121 30.02110291 [6080] MP3.ReadHeader R:\Música\Música Fabio Echeverri\Artista desconocido\Álbum desconocido\CARACOL BASICA DIA ELECCIONES FEC.mp3
00000122 30.02135849 [6080] MP3.ReadHeader - Found ID3v2, length: 398
00000123 30.02155685 [6080] MP3.ReadHeader CheckMoreHeaders started
00000124 30.02173233 [6080] MP3.ReadHeader CheckMoreHeaders finished
00000125 30.02385521 [6080] MP3: Going to read tag from R:\Música\Música Fabio Echeverri\Artista desconocido\Álbum desconocido\CARACOL BASICA DIA ELECCIONES FEC.mp3
00000126 30.02447701 [6080] 3904 DB open SQL: SELECT Songs.* FROM Songs WHERE Songs.IDMedia=? AND Songs.SongPath=?
00000127 30.02475929 [6080] Added Cover Lists: 3
00000128 30.02497673 [6080] GetFileInfo: Found in DB
00000129 30.02664757 [6080] 3904 DB lock finished, took 5943.
00000130 30.03326416 [6080] Thread has started 3728
00000131 30.03351974 [6080] Thread initialized 3728
00000132 30.04285812 [6080] Going to make final callback 3728
00000133 30.51520348 [6080] Remaining Cover Lists: 1
00000134 30.51543427 [6080] GetFileInfo: readPictures=spAlways
00000135 30.51580429 [6080] Added Cover Lists: 2
00000136 30.51600647 [6080] Locking file: R:\Música\Música Fabio Echeverri\AGUSTIN LARA\LAS NUMERO 1\07 FAROLITO.m4a
00000137 30.51628876 [6080] Unlocking file: R:\Música\Música Fabio Echeverri\AGUSTIN LARA\LAS NUMERO 1\07 FAROLITO.m4a
EDIT: The email didn't go through...it says I need to register at the support page. I am registered, should I just send a support ticket or is the email still necessary?
Cheers, judas
Re: Random Freezes and Crashes on New Installation, Old Library
sorry to bump it, but MM is unuable at the moment :-|
Cheers, judas
Re: Random Freezes and Crashes on New Installation, Old Library
Have had a similar experience, except not on a new computer. After installing a series of 3.1 builds, it has gotten to the point where MM freezes and crashes frequently for no apparent reason. This is after having used it on this computer for several years. I am tired of fighting with it, so have installed the latest version of Winamp which works just fine.


Wesley Robbins
Re: Random Freezes and Crashes on New Installation, Old Library
wrobbins, thanks for replying.
The computer is indeed new, but the DB isn't...its a 2.X MM DB that has migrated from version to version and so its a few years old.
I wouldn't want to give up MM...I think the program excels at what it does, and also I wouldn't like to loose the DB, as it has years of info, playcounts, etc. taht's why I'm waiting for some advice from the devs before clearing the library.
The computer is indeed new, but the DB isn't...its a 2.X MM DB that has migrated from version to version and so its a few years old.
I wouldn't want to give up MM...I think the program excels at what it does, and also I wouldn't like to loose the DB, as it has years of info, playcounts, etc. taht's why I'm waiting for some advice from the devs before clearing the library.
Cheers, judas
Re: Random Freezes and Crashes on New Installation, Old Library
Judas for Support ticket you can login on support page using MM forum username and password.
It is regretting as mail used to register differs than one you used to post support ticket.
It is regretting as mail used to register differs than one you used to post support ticket.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Re: Random Freezes and Crashes on New Installation, Old Library
wrobbins,
Is it possible that you upgraded to an early MM 3.1 alpha? Some of the early 3.1 builds did have a problem with the upgrade process and would have created corrupted databases. Most alpha builds also created a backup of the 3.0 db, so that you can do a fresh upgrade using the latest 3.1 build.
i.e. in the directory containing your MediaMonkey DB:
-Delete MM.DB
-Rename the 3.0 backup (it'll be named something like MM.DB (1).Pre31) to MM.DB
Run the latest MM 3.1 build and let it perform an upgrade.
Let me know if that works for you. Thanks.
-Rusty
Is it possible that you upgraded to an early MM 3.1 alpha? Some of the early 3.1 builds did have a problem with the upgrade process and would have created corrupted databases. Most alpha builds also created a backup of the 3.0 db, so that you can do a fresh upgrade using the latest 3.1 build.
i.e. in the directory containing your MediaMonkey DB:
-Delete MM.DB
-Rename the 3.0 backup (it'll be named something like MM.DB (1).Pre31) to MM.DB
Run the latest MM 3.1 build and let it perform an upgrade.
Let me know if that works for you. Thanks.
-Rusty
Re: 3.1 Upgrade of old library: random freezes/crashes [#5554]
fyi Judas confirmed that this has been fixed at:
http://www.ventismedia.com/mantis/view.php?id=5554
http://www.ventismedia.com/mantis/view.php?id=5554
Re: 3.1 Upgrade of old library: random freezes/crashes [#5554]
I can confirm this issue has been fixed...I don't really know what was fixed but it works now. It appears (please correct me if wrong) that the conversion to 3.1 DB was buggy at times, so I had to use my old Pre-3.1 DB and convert it again using the latest beta (3.1.0.1242).
I must thank rusty and the others in the support team a lot, as they have been really helpful at debugging this.
I must thank rusty and the others in the support team a lot, as they have been really helpful at debugging this.
Cheers, judas