[since 1256] - popup "Cannot open clipboard" [#6050]

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rusty
Posts: 8887
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: [since 1256] - popup "Cannot open clipboard" [#6050]

Post by rusty »

Please let us know if you can repro in 1276--a couple of memory leaks were fixed...could be related. If you have any set of steps that consistently triggers it let us know... I can't reproduce :(

-Rusty
hintergrundrauschen
Posts: 211
Joined: Sat Mar 29, 2008 6:20 pm

Re: [since 1256] - popup "Cannot open clipboard" [#6050]

Post by hintergrundrauschen »

It seems to occur more often, again. When it occurred once, probability seems to be higher for repeated occurrences soon. Sorry, no consistent reproducability :x just single-clicking on songs e.g. in search results list. I click on a song, notice that no album art (selected song) appears at once and half a second later the message apears.

I sent a couple of debug logs online within the last two weeks or so, maybe that helps!?

The error sucks, but if it's only me that gets this error maybe it's my specific system configuration...
Claude
rusty
Posts: 8887
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: [since 1256] - popup "Cannot open clipboard" [#6050]

Post by rusty »

Hi,

We discovered a bug that causes slowness in the MM UI when thousands of tracks are copied to the clipboard:
http://www.ventismedia.com/mantis/view.php?id=6187

Can you tell me whether doing the following solves the problem you're experiencing?
1 open notepad and type 2 characters
2 Copy and paste the 2 characters (in notepad)
3 Go back to MediaMonkey and observe whether the issue crops up (without copying thousands of tracks)

Thanks.

-Rusty
hintergrundrauschen
Posts: 211
Joined: Sat Mar 29, 2008 6:20 pm

Re: [since 1256] - popup "Cannot open clipboard" [#6050]

Post by hintergrundrauschen »

Thanks for the suggestion and sorry for the late reply. But I tried to replicate the error the way you described and wasn't able to, so I thought I would just keep on trying and experimenting. But using the notepad method (ctrl+c/ctrl+v with 2 chars) I cannot reproduce it. Still, the bug pops up every now and then usually when interacting with the quick search form and/or clicking in the song list.
Claude
Mizery_Made
Posts: 2283
Joined: Tue Aug 29, 2006 1:09 pm
Location: Kansas City, Missouri, United States

Re: [since 1256] - popup "Cannot open clipboard" [#6050]

Post by Mizery_Made »

I've been randomly seeing this with 1294. Never saw it prior. Though I never see it when trying to paste anything into MM. Seems to occur when I bring it up from the taskbar and attempt to click on something (such as a track in the main window, or a node in the tree.)
hintergrundrauschen
Posts: 211
Joined: Sat Mar 29, 2008 6:20 pm

Re: [since 1256] - popup "Cannot open clipboard" [#6050]

Post by hintergrundrauschen »

Just wanted to note that just now for the first time ever here, I got this error popup during or right after startup - i.e. without doing anything! I started up MM by double clicking and right away changed to another program, so I didn't even have the window focus on MM. A few seconds later I heard the error sound.
Claude
peterstoops

Re: [since 1256] - popup "Cannot open clipboard" [#6050]

Post by peterstoops »

@Rusty:
typing 2 characters in Notepad, copying them, and pasting them back in Notepad seems to resolve the issue temporarily.
I suffered this issue for months, and found this thread. I was able to fix it using your method.
However, a while ago, for no obvious reason, it started again.
I again applied this trick of yours, and it's working fine again.

Until ....

Pt.
MusicBringer
Posts: 622
Joined: Wed Oct 25, 2006 12:53 pm

Re: [since 1256] - popup "Cannot open clipboard" [#6050]

Post by MusicBringer »

hintergrundrauschen wrote:Just wanted to note that just now for the first time ever here, I got this error popup during or right after startup - i.e. without doing anything! I started up MM by double clicking and right away changed to another program, so I didn't even have the window focus on MM. A few seconds later I heard the error sound.
I have started getting various errors messages with MM3 3.2.1294 running Win 7 x64.

One of which is "Cannot open clipboard".
I am not even trying to use copy paste (the clipboard).

This program should be more robust by now.
MediaMonkey user since 2006
kuck
Posts: 34
Joined: Thu Oct 11, 2007 9:22 am
Location: Australia

Re: [since 1256] - popup "Cannot open clipboard" [#6050]

Post by kuck »

Hi,

I am experiencing the same problem as you guys. It just randomly happens that I get this error message. Mostly during using the quicksearch.

Here is how I got to my error (maybe this will give clues as to why it is happening):

- First I had Windows 7 installed and version 3.2.0.1294, everything was working fine after I installed MM
- Then I had to reinstall Windows 7 due to a hard drive upgrade - This time I decided to have MM running in a way that it saves all the settings and database from one directory (i.e. portable mode)
- After installing it I first had to follow instructions from here: http://www.mediamonkey.com/wiki/index.p ... w_computer
- Then, I followed the instructions given here: http://www.mediamonkey.com/wiki/index.p ... ediamonkey with the execption that for me, the path is really a local path as I just want to avoid having to reinstall and reconfigure Mediamonkey when decide to reinstall Windows.

One more thing, I did not reinstall MediaMonkey, but simply started it from my previous installation.

Ever since then I got the error message once in a while. It would be nice to know if other people with the same problem have undergone similar steps to get where they are.

Any comments appreciated.

Best regards,

kuck
Guest

Re: [since 1256] - popup "Cannot open clipboard" [#6050]

Post by Guest »

I'm using the newest media monkey gold and getting the error just when a new song is played
but not everytime a song is played. Just randomly.

So i can't say at all what the reason for this message with the clipboard could be.

But a solution would be appreciated!
kuck
Posts: 34
Joined: Thu Oct 11, 2007 9:22 am
Location: Australia

Re: [since 1256] - popup "Cannot open clipboard" [#6050]

Post by kuck »

Hi,

quick update from my side, I have upgraded to 3.2.1.1297 and I did not get this error message for a while - thought it was fixed. I also have not used my Plantronics headset for a while.

Just this morning, when I plugged in my Plantronics headset (USB) and Mediamonkey was just open in the background, I got the error again.

I know people are not frequently checking back here, but maybe any of you with a plantronics headset are experiencing the same thing?

Could those two things be related?

Thanks.

kuck
Lowlander
Posts: 58650
Joined: Sat Sep 06, 2003 5:53 pm

Re: [since 1256] - popup "Cannot open clipboard" [#6050]

Post by Lowlander »

Kuck, please create a debug log while recreating this error: http://mediamonkey.com/forum/viewtopic.php?f=7&t=69
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