1300: Crash when doing a Rip/Convert

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IzKen
Posts: 30
Joined: Wed Oct 25, 2006 2:16 am
Location: Longmont, CO
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1300: Crash when doing a Rip/Convert

Post by IzKen »

When doing a [Send to\Folder (Rip/Convert)\D:\Concert to D:\] and then when trying to change the Destination path MM crashes. When it does crash I get 4 of debug \ Send Error popups, I've sent it the crash data 3 times.

A Autoplaylist is selected at the time with:
Genre: doesn't equal: <5 genres selecte>
Flags (custom field 5): Doesn't contain: Dup

Results: 79,937 files, which are too big to fit on target device. The hope was to convert tracks down to 192 bit rate, since many are in FLAC format.

Menu option selected:
Image

Crash happens on this screen:
Image

Code: Select all

EurekaLog 6.0.10

Application:
----------------------------------------------------------------------
  1.1 Start Date      : Tue, 14 Sep 2010 08:51:22 -0600
  1.2 Name/Description: MediaMonkey.exe - (MediaMonkey - Audio Librar)
  1.3 Version Number  : 3.2.2.1300
  1.4 Parameters      : "-Embedding"
  1.5 Compilation Date: Wed, 11 Aug 2010 11:25:40 -0600
  1.6 Up Time         : 4 minutes, 58 seconds

Exception:
--------------------------------------------------------------------
  2.1 Date          : Tue, 14 Sep 2010 08:56:20 -0600
  2.2 Address       : 008C6D39
  2.3 Module Name   : MediaMonkey.exe - (MediaMonkey - Audio Librar)
  2.4 Module Version: 3.2.2.1300
  2.5 Type          : EFrozenApplication
  2.6 Message       : The application seems to be frozen.
  2.7 ID            : 3254
  2.8 Count         : 1
  2.9 Status        : New
  2.10 Note         : 

User:
-------------------------------------------------------
  3.1 ID        : izzy
  3.2 Name      : Microsoft
  3.3 Email     : izzy@altered.com
  3.4 Company   : Microsoft
  3.5 Privileges: SeIncreaseQuotaPrivilege        - OFF
                  SeSecurityPrivilege             - OFF
                  SeTakeOwnershipPrivilege        - OFF
                  SeLoadDriverPrivilege           - OFF
                  SeSystemProfilePrivilege        - OFF
                  SeSystemtimePrivilege           - OFF
                  SeProfileSingleProcessPrivilege - OFF
                  SeIncreaseBasePriorityPrivilege - OFF
                  SeCreatePagefilePrivilege       - OFF
                  SeBackupPrivilege               - OFF
                  SeRestorePrivilege              - OFF
                  SeShutdownPrivilege             - OFF
                  SeDebugPrivilege                - OFF
                  SeSystemEnvironmentPrivilege    - OFF
                  SeChangeNotifyPrivilege         - ON
                  SeRemoteShutdownPrivilege       - OFF
                  SeUndockPrivilege               - OFF
                  SeManageVolumePrivilege         - OFF
                  SeImpersonatePrivilege          - ON
                  SeCreateGlobalPrivilege         - ON
                  SeIncreaseWorkingSetPrivilege   - OFF
                  SeTimeZonePrivilege             - OFF
                  SeCreateSymbolicLinkPrivilege   - OFF

Active Controls:
-------------------------------------------------------------------------------
  4.1 Form Class   : IEFrame
  4.2 Form Text    : MediaMonkey • Post a new topic - Windows Internet Explorer
  4.3 Control Class: 
  4.4 Control Text : 

Computer:
-------------------------------------------------------------------------------
  5.1 Name          : SHUTTLE
  5.2 Total Memory  : 4096 Mb
  5.3 Free Memory   : 3068 Mb
  5.4 Total Disk    : 119.14 Gb
  5.5 Free Disk     : 31.93 Gb
  5.6 System Up Time: 4 days, 21 hours, 42 minutes, 25 seconds
  5.7 Processor     : Intel(R) Core(TM)2 Quad CPU    Q9550  @ 2.83GHz
  5.8 Display Mode  : 2048 x 1152, 32 bit
  5.9 Display DPI   : 96
  5.10 Video Card   : NVIDIA GeForce GTX 275 (driver 8.17.12.5896 - RAM 896 MB)
  5.11 Printer      : Brother HL-2170W series (driver 1.08)

Operating System:
---------------------------------------
  6.1 Type    : Microsoft Windows Vista
  6.2 Build # : 7600
  6.3 Update  : 
  6.4 Language: English
  6.5 Charset : 0

Network:
---------------------------------------------------------------------------------------
  7.1 IP Address: 192.168.192.244 - 000.000.000.000 - 000.000.000.000 - 192.168.001.109
  7.2 Submask   : 255.255.255.255 - 000.000.000.000 - 000.000.000.000 - 255.255.255.000
  7.3 Gateway   : 000.000.000.000 - 000.000.000.000 - 000.000.000.000 - 192.168.001.001
  7.4 DNS 1     : 172.016.001.080 - 000.000.000.000 - 000.000.000.000 - 063.227.036.013
  7.5 DNS 2     : 172.016.001.081 - 000.000.000.000 - 000.000.000.000 - 192.168.001.001
  7.6 DHCP      : OFF             - ON              - ON              - ON             


; VirtualTrees.TBaseVirtualTree.GetVisiblePath (Line=13161 - Offset=0)
; --------------------------------------------------------------------
008C6D13  lea     esi, [ebp-$04]
;
; Line=13162 - Offset=1
; ---------------------
008C6D16  cmp     dword ptr [esi], +$00
008C6D19  jz      VirtualTrees.TBaseVirtualTree.GetVisiblePath
008C6D1B  mov     eax, [esi]
008C6D1D  cmp     eax, [ebx+$0268]
008C6D23  jnz     VirtualTrees.TBaseVirtualTree.GetVisiblePath (Line=13166)
008C6D25  mov     ecx, $0000336A                                             ; ''...
008C6D2A  mov     edx, $008C6D6C                                             ; 'M:\Sources\MediaMonkey3\common\v'...
008C6D2F  mov     eax, $008C6DB0                                             ; 'Invalid parameters.'
008C6D34  call    -$004C108D
;
; Line=13166 - Offset=5
; ---------------------
008C6D39  mov     eax, [esi]                                                 ; <-- EXCEPTION
008C6D3B  mov     eax, [eax+$18]
008C6D3E  mov     [esi], eax
;
; Line=13167 - Offset=6
; ---------------------
008C6D40  mov     eax, [ebx+$0268]
008C6D46  cmp     eax, [esi]
008C6D48  jz      VirtualTrees.TBaseVirtualTree.GetVisiblePath (Line=13169)
008C6D4A  mov     edx, [esi]
008C6D4C  test    byte ptr [edx+$0A], $20
008C6D50  jz      VirtualTrees.TBaseVirtualTree.GetVisiblePath (Line=13169)
008C6D52  mov     edx, [esi]
008C6D54  test    byte ptr [edx+$0A], $80
Windows 7 x64 w/ all updates
IzKen - MediaMonkey user since 2005 | Admin for MediaMonkey Facebook page: http://www.facebook.com/MediaMonkey
Current library: 600GB & 82K files | Key Plugins: Last.fm, MonkeyTunes, MiniLyrics, VistaSound
Lowlander
Posts: 58316
Joined: Sat Sep 06, 2003 5:53 pm

Re: 1300: Crash when doing a Rip/Convert

Post by Lowlander »

Can you please create a debug log of the event: http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69
Peke
Posts: 18181
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: 1300: Crash when doing a Rip/Convert

Post by Peke »

To bee 100% sure compress created logfile along with c:\Users\<username>\EurekaLog\MediaMonkey.elf and create http://www.mediamonkey.com/support/ ticket
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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IzKen
Posts: 30
Joined: Wed Oct 25, 2006 2:16 am
Location: Longmont, CO
Contact:

Re: 1300: Crash when doing a Rip/Convert

Post by IzKen »

.elf file attached to existing ticket UAF-107958
IzKen - MediaMonkey user since 2005 | Admin for MediaMonkey Facebook page: http://www.facebook.com/MediaMonkey
Current library: 600GB & 82K files | Key Plugins: Last.fm, MonkeyTunes, MiniLyrics, VistaSound
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