Cannot update. Installer stuck.

ashwinmudigonda · Post by **ashwinmudigonda** » Sun Apr 28, 2013 12:18 pm

Each time I try to open Media Monkey, a popup appears to update the software. But I am unable to choose Yes or No to the "Do you want to allow the following program to make changes to this computer?" dialog box. I have left it for 12 hours and it is still there. I am running Win 7 64 bit.

jc836 · Post by **jc836** » Sun Apr 28, 2013 12:59 pm

What version of Media Monkey do you currently have? Have you tried to download the current MM4.07 full install and run it?

ashwinmudigonda · Post by **ashwinmudigonda** » Sun Apr 28, 2013 1:05 pm

I uninstalled and downloaded the latest version from the website and installed it. After the installation, MM opens fine, but then I get a pop up from a MediaMonkey COM Elevator dialog box and it is stuck. It won't let me choose Yes or No to continue.

ashwinmudigonda · Post by **ashwinmudigonda** » Sun Apr 28, 2013 6:58 pm

Ok. I figured out the solution. I had to launch a command prompt as administrator and then launch MediaMonkey.exe to let it do its thing.

Cannot update. Installer stuck.

Cannot update. Installer stuck.

Re: Cannot update. Installer stuck.

Re: Cannot update. Installer stuck.

Re: Cannot update. Installer stuck.