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I am still having the freeze up issue with the newest beta
Posted: Tue Aug 08, 2006 5:44 pm
by hicksenterprises
I'll send a debug log and hpcde.log later tonight
Drive D:
Description CD-ROM Drive
Media Loaded No
Media Type CD-ROM
Name HL-DT-ST RW/DVD GCC-4481B
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate Not Available
SCSI Target ID 0
PNP Device ID IDE\CDROMHL-DT-ST_RW/DVD_GCC-4481B_______________1.00____\5&300AFDB3&0&0.0.0
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), 48.38 KB (49,536 bytes), 8/28/2002 9:27 PM)
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2691 Mhz
Total Physical Memory 768.00 MB
Creative Zen Micro
Help debugging freeze on burn initialization
Posted: Fri Aug 11, 2006 10:24 am
by rusty
Sleepy,
I don't believe I've received your debug logs. Can I ask you to also perform the following test?
Try burning a CD with the following test apps, and let me know if it is successful or if the error in question occurs?
http://www.mediamonkey.com/beta/testtoo ... msvc60.exe
http://www.mediamonkey.com/beta/testtoo ... msvc60.exe
These apps isolate burning functionality in MediaMonkey from other functionality, so it may help give us a better idea of where the problem lies.
Thx again.
-Rusty
Posted: Fri Aug 11, 2006 5:12 pm
by Sleepy
Rusty,
I thought that I sent the debug logs by email on Tuesday. I'll double check when I get home. Maybe I used the wrong email address?
I'll run the other apps over the weekend and let you know.
Posted: Sat Aug 12, 2006 1:38 am
by Sleepy
Rusty, there were no problems with either AudioBurner or DataBurner. And, I re-sent the debug logs directly to you. Let me know if you don't get them.
Posted: Sat Aug 12, 2006 5:57 am
by hicksenterprises
No problems with either AudioBurner or DataBurner
Burn delay test results
Posted: Sun Aug 13, 2006 8:32 am
by rusty
Arghh@*!
Thx--received your results and e-mailed you a new version of the test apps.
Please let me know the results with these.
-Rusty
Posted: Sun Aug 13, 2006 7:09 pm
by maintengr
The Audio CD and Data CD burn apps worked for me. (The .cda files burned seemed to be clipped a little on the front end....)
Posted: Mon Aug 14, 2006 3:28 am
by hicksenterprises
They both worked but were VERY slow.
The DataBurner took 20 minutes to prepare the burn. Burn time was normal.
The AudioBurner almost duplicated the MM issue. Took close to 40 minutes to drop the files. Normal burn. Had this not been a test I would have given up.
On both the hard drive light was on the entire time.
Bothe were VERY slow opening.
Michael
Posted: Mon Aug 14, 2006 8:59 am
by maintengr
Just a couple comments which may not be relevant... I also noticed I have something called "HighMAT Extension to MS Win XP CD Writing Wizard" on my computer but I don't know what it is. I also have the impression during the "burn delay" that the engine is searching for the files to burn and I was wondering if, in my case, whether the fact that I have my library stored on an external USB hard drive could have any relationship to the problem. For the two tests, I didn't use my regular library but took music off my C: drive.
Posted: Mon Aug 14, 2006 9:59 am
by Lowlander
The HighMAT thing was a Windows update from a while back.
More tests to get to the bottom of this
Posted: Thu Aug 17, 2006 2:34 pm
by rusty
If you've experienced the 'burn delay/freeze' problem with recent MediaMonkey builds, it would be much appreciated if you could perform the following tests:
1) Download the following, and unzip all contents of the archive to a single directory:
http://www.mediamonkey.com/beta/testtoo ... er_199.zip
2) From the directory, test each of the following by double-clicking and observing whether it freezes on startup (there's no need to actually burn a CD):
AudioBurner2_msvc60.exe
AudioBurner2_Static_MD_msvc60.exe
AudioBurner2__static_MT_msvc60.exe
AudioBurner2U_msvc60.exe
AudioBurner2U_Static_MD_msvc60.exe
AudioBurner2U__static_MT_msvc60.exe
Once you're done with all six, please let me know the results.
Thx.
-Rusty
Re: More tests to get to the bottom of this
Posted: Thu Aug 17, 2006 7:45 pm
by hicksenterprises
All opened without a problem.
rusty wrote:If you've experienced the 'burn delay/freeze' problem with recent MediaMonkey builds, it would be much appreciated if you could perform the following tests:
1) Download the following, and unzip all contents of the archive to a single directory:
http://www.mediamonkey.com/beta/testtoo ... er_199.zip
2) From the directory, test each of the following by double-clicking and observing whether it freezes on startup (there's no need to actually burn a CD):
AudioBurner2_msvc60.exe
NO PROBLEM
AudioBurner2_Static_MD_msvc60.exe
NO PROBLEM
AudioBurner2__static_MT_msvc60.exe
NO PROBLEM
AudioBurner2U_msvc60.exe
NO PROBLEM
AudioBurner2U_Static_MD_msvc60.exe
NO PROBLEM
AudioBurner2U__static_MT_msvc60.exe
NO PROBLEM
Once you're done with all six, please let me know the results.
Thx.
-Rusty
Posted: Thu Aug 17, 2006 11:23 pm
by maintengr
Unzipped all files to the same folder on the desktop. Tried to run each app but nothing happened - with any of them. On each app, the curser changed from "arrow" to "hourglass" for about five seconds, and then all was normal on the machine but no programs started.
I figured this was weird - better delete them all, download again and start over. Tried to delete the folder but it was in use!!! Each of the six had a process running in task manager (some had more than one). Task manager will not kill the processes.
So from my point of view, they all have the "freeze" problem.
Trying to log off "user" now... First came up ccApp.exe not responding (end now) then came up DIRECTCD.EXE (end now) then AudioBurner 2 (end now) and so on.....
I may get logged off soon.
Re: More tests to get to the bottom of this
Posted: Fri Aug 18, 2006 12:45 am
by MarineBrat
rusty wrote:If you've experienced the 'burn delay/freeze' problem with recent MediaMonkey builds, it would be much appreciated if you could perform the following tests:
-Rusty
Each of these apps has approximately a 3 minute delay upon launch. During that 3 minutes I'm unable to close the app using Task Manager or Process Explorer.
Re: More tests to get to the bottom of this
Posted: Fri Aug 18, 2006 3:36 pm
by Edge
rusty wrote:If you've experienced the 'burn delay/freeze' problem with recent MediaMonkey builds, it would be much appreciated if you could perform the following tests:
1) Download the following, and unzip all contents of the archive to a single directory:
http://www.mediamonkey.com/beta/testtoo ... er_199.zip
2) From the directory, test each of the following by double-clicking and observing whether it freezes on startup (there's no need to actually burn a CD):
AudioBurner2_msvc60.exe
AudioBurner2_Static_MD_msvc60.exe
AudioBurner2__static_MT_msvc60.exe
AudioBurner2U_msvc60.exe
AudioBurner2U_Static_MD_msvc60.exe
AudioBurner2U__static_MT_msvc60.exe
Once you're done with all six, please let me know the results.
Thx.
-Rusty
Everyone of those suckers locked my computer up. I waited about 5 minutes before cutting the power and rebooting.
Edge