MediaMonkey forum

debug log sent late last nite

For everyone who is experiencing the problem in RC-2 or later:

Can you tell me whether or not you're running Google Desktop and if yes, what version?

Thx.

-Rusty

O I have google destop installed, but it has not been active for a while. (disabled from startup/tray)

version: "Google Desktop 20051101-en"

No google desktop installed.

Please Make Debug logs, I have been made it once and as I know only one more was posted from users here.

It seams that something makes problems. I thought it is solved as I do not have problems in RC-2 (For Now).

MMExcept.log says:

New exception:
Exception code: 2460516
Exception flags: 1677721600
Number of parameters: 1360477
(no debug info) Find error: E58B0000

I hope that'S the info you need, 'cause i didn't really now how to use the debug-version.
Can i use the normal version now without deleting the debug-version?

Edit: btw now my playlist gets saved...

i am getting this on my winxp with sp2. i do not know if the win98 is getting it i only presume it and the winme is also. but i will check them and let you know.

as for this winxp no google desktop on it.
no tool bars of any kind except the ones in windows's os.

i am both happy and sad to report that the not keeping the options error so far has NOT showed up on win98 or winMe.

it is only showing up on my winxp.

1. i installed the rc 2 version. on the winXp

2 started the monky up by the launch option in the install panels.
set all the options i wanted. closed monkey and restarted monkey.

all the options were there. as normal.

3. i rebooted the computer.

4. i started media monkey, all the options were GONE, it was telling me it was the first time i ran the program.

5. i reinstalled/ overwrote, the RC 2 version. again started it up set the options and closed monkey then restarted monkey, all was fine the options were there.

6. i restarted the computer again.

7. i restarted monkey and all the options were GONE again.



something that happens on winXp when restarting is killing the monkeys ini files.


roving cowboy / keith hall.

just stopped back to post this did not log in.

an update on this trouble of not keeping the options.

i just now found out that it has something to do with the album art and what ever is being cleared from that on closing of winXp.

here is what gives me that idea.

1. i just changed the default png for the album view when there is no album art.

2. i closed monkey and reopened monkey to make the change in album png show up.

3. i had all the options set so it was like i wanted.
but i thought to take a chance and see if it was going to be kept when i rebooted the computer.

4. so i rebooted the computer started monkey and the options were all the same as when i closed monkey before i rebooted,

so that makes something in the album art area the cause of it when the computer reboots it looses the options if the default image for album art is used. but changing the default image to the custom image kept my options on win xp.

not sure what causes that you will have to figure it out?

roving cowboy / keith hall.

just posting this message by hanging over the fence rail again.

I have a small update, too. When saving my playlist under whatever name, it gets reloaded as if nothing happened when i open MM again.
When i add another track, exit and restart MM there is an old playlist again.

I found out that a script error (or maybe the activation of an error handling in the script) in a startup script can cause MediaMonkey to start with the defaults (MediaMonkey.ini overwritten). This is constantly reproducible for me (using RC-2) with one script, but maybe it's the same for all scripts.

Cheers
Steegy

i have been sucessful in controling the ini files in this trouble of them going back to default.

i have made them stay set in the custom opitions and i have made them go back to the default at my will.

i have done this two different ways both dealing with album art.

i have sent email to rusty explaining how and gave him a new file.

here is the way i have done it.

as i have stated abve in the other message it involves making a new default image to be seen when there is no album art.

make that image and save it as a normal png format image, and put that image in to your folder for icons inside monkeys main program folder.

start monkey and set your options you will see the new image for no album art and now you can close monkey and reopen monkey the options will stay. just like you sat them.

now close monkey, go in to the icons folder and take that image out of the icons folder so it can not be seen by monkey. start monkey and the options should be back at default. if not then close monkey and start him again and they will be back at default.

now the other way i did it is to make a new image for use as the no album art image, i made it and saved it in microsoft's picture it. program which has its own png plus formt which it uses as its default image formt to save in.
i saved it in that image format as a png file but it was a plus file. i thought it should work right? i went on ahead and put it in the monkeys icon folder and named it properly to get it to be used when monkey started.

then i started monkey. all the options were back at the default options but they were not when i had closed monkey the last time.?

so reset them to what i wanted. closed monkey, went back in to the monkeys icon folder and opened that new image in the picutre program and resaved it as the normal png format. closed picture it. and restarted monkey.

all my options were back to normal. just like what i wanted them to be.

now why this different png plus and png format stuff controls the ini options is beyond my understanding but it does.

roving cowboy / keith hall wrote:
2. <snip> all the options were there. as normal.

3. i rebooted the computer.

4. i started media monkey, all the options were GONE, it was telling me it was the first time i ran the program.

I get this behaviour on WXP, SP2 as well, it seems to be that mediamonkey.exe is not actually exiting when you click exit - I can still see it in the task manager processes view. When you try to run the app, it appears to open up this running copy again (no splash screen), so the settings are still there.

When you reboot, or explicitly kill MM, the settings are not saved and you have whatever settings you had when you last started - in my case the settings from the RC1 install.

Mike

_Anyone_ who can reproduce this please e-mail me a debug log (I already saw some, but it didn't help). Also let me know, do you have a clean install? Or do you use some non-standard plug-ins or scripts?

Thanks,
Jiri

I've fixed my installation:

I did a clean install and removed everything except the mdb database from My Documents\Media Monkey.

The problem seems to have gone away. Should have done that clean install between RC1 and RC2 I guess...

Mike.