Artwork Lookup MM v2024.0.0.3082

[grumpster]

Is it possible to get the Artwork Lookup working again? It was working just fine on MM version 5.
But I made the mistake of upgrading to 2024.0.0.3082 and now it doesn't work. Click on Lookup Image... and it sits there
searching. I am using Windows 10. The previous fix for this problem does not work. Thanks.

[Lowlander]

Where exactly within MediaMonkey do you click for Artwork lookup? It's working here.

[grumpster]

While in MM, from the panel on the left (Media Tree?) I select the drive letter then folder that contains my music files. Then on the main panel (right) I right click on the file I want to tag and select Properties. Then in resulting window I have six options Basic, Details, Classification, Lyrics, Artwork and Custom. I select Artwork where you can then choose from two buttons Browse...or Lookup Image... I then select Lookup Image and the resulting window pops up blank with the word Searching... and a little circle twirling around next to it. That's it nothing happens. It eventually disappears, giving up I guess, and no artwork shows up. Any ideas to fix it would be appreciated.

[Lowlander]

Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643

This will help a developer analyze why this happens on your setup.

[CrashMonkey]

This can happen if MM is blocked in a firewall. The default windows firewall will allow the connections. If you have any 3th party firewall that could block it, if so check that.

[grumpster]

Thank you, Lowlander and CrashMonkey, for your suggestions and for taking the time to respond to this post.
I really didn't plan on spending a lot of time on this issue so I just reinstalled MM version 5.0.5.2695 and
Artwork Lookup is working fine again.