MediaMonkey forum

Description:
When I try to burn a CD MM hangs for a while every time. The same thing occurs if I try to burn from a playlist or just from a single song.

Version:
MM 2.5.3.968
WinXP/Pro, IE6, all patched with latest updates.

Steps:
1) Right click on playlist or song. Choose "Send To/CD (Burn)"

Result:
MM instantly hangs for about five minutes. The screen is frozen and the "Send To/CD (Burn)" dialog box is still hanging there. Windows reports MM is not responding. After about five minutes it wakes up and all is normal. The burn dialog has come up and I can proceed.

My songs are all MP3, but this is NOT the part where MP3's are converted to WAV. This problem occurs instantly upon selecting "Send To/CD (Burn)", and in fact the local menu freezes on the screen while the problem is in progress.

Is anyone else having this problem?

Yes, I have exactly the same problem, except that MM never responds (I've waited 10+ minutes) and I need to terminate using ctrl-alt-delete.

I sent a debug log to the admins last week.

There seem to be issues with burning in the current release. Please try to generate a debug log as described in the bug forum to help the developers solve all issues.

Lowlander wrote:There seem to be issues with burning in the current release. Please try to generate a debug log as described in the bug forum to help the developers solve all issues.

Sent.

We've updated the disc burning engine in the latest release and fixed a number of related issues.

-Rusty

Tried the new beta and cd burning still doesn't work.

I just tested the new beta as well, and I still have the problem I described above. I will try to generate a debug log over the weekend.

I also cannot burn at all. V 2.5.3.968 WinXP

My machine just freezes and locks up. Task manager won't kill MM, I have to power off. I downloaded debug, but it too froze up so I couldn't even save the log to send.

Does anyone know if going back to an earlier version will at least get me burning again?

I wonder if the 'lockups' are not really lockup, just a side effect of the increased priority that MM makes the pre-burn wave files.

While your computer appears locked up, is your hard drive light on?

If it is, then this is what I am guessing is happening (MM is creating the wave files at high priority) making it appear that windows is locked up.

[quote="Sleepy"]Yes, I have exactly the same problem, except that MM never responds (I've waited 10+ minutes) and I need to terminate using ctrl-alt-delete.

Hi,

Sleepy, Joseperu, Maintengr and anyone else experiencing the problem in which MM 2.5.4 beta 2 freezes during the wizard:

Can you please tell me:
1) What CD/DVD burner you have
2) What operating system you're using
3) What other CD Burning software is installed to your machine

Thx for your help in solving this.

-Rusty

From Nero InfoTool:

Drive Information
-----------------
Drive : QSI CDRW/DVD SBW-242
Type : Combo Drive
Firmware Version : UX10
Buffer Size : 2 MB
Date : ?
Serial Number : ?
Drive Letter : D:\
Location : 1:0
Mechanism : Tray
Read Speed : 20, 16, 12, 8 X
Write Speed : 24, 20, 16, 12, 8, 4 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : No
Write DVD-RW : No
Write DVD+R : No
Write DVD+RW : No
Write DVD-RAM : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control : RPC II
Region : 1
Changes User : 4
Changes Vendor : 4


Software Information
--------------------
Operating System : Windows XP Home Edition (5.01.2600 Service Pack 2)
ASPI : Win32 Nero Aspi Library 2.0.1.59 Ahead Software AG

Description : Nero - Burning Rom
Version : 5, 5, 10, 16
Company : Ahead Software AG

Description : PowerDVD
Version : 4.00.2417
Company : CyberLink Corp.



ASPI Information
----------------
System ASPI

wnaspi32.dll : 2.0.1.74 164112 bytes January 28, 2006

Nero ASPI

WNASPI32.DLL : 2.0.1.59 160016 bytes January 29, 2003

Thanks, please others having this problem send us a similar list. You can also try to run debug version and send us generated c:\hpCDE.log file. Another useful information could be whether you use some kind of CD/DVD emulation application.

Jiri

CD Burner:
QSI CDRW/DVD SBW-242
Operating System:
Win XP Pro - Version 5.1.2600 Service Pack 2 Build 2600
Other Software:
Creative Nomad Jukebox
Easy CD Creator 5 Basic
InterVideo WinDVD
When does it freeze:
Immeadiately upon hitting Tools/Burn CD/DVD
Other Info:
I reinstalled V2.2.2.781 and I do NOT get the freeze problem!!!

I just sent a debug log and hpcde.log.