Sync rules not being obeyed

Post a reply

Smilies
:D :) :( :o :-? 8) :lol: :x :P :oops: :cry: :evil: :roll: :wink:

BBCode is ON
[img] is ON
[url] is ON
Smilies are ON

Topic review
   

Expand view Topic review: Sync rules not being obeyed

Re: Sync rules not being obeyed

by Lowlander » Thu Feb 27, 2014 4:01 pm

Like the log from MMW is needed as it is preparing what to sync.

Re: Sync rules not being obeyed

by mkaz » Thu Feb 27, 2014 3:46 pm

Just sent the logs. Issue remains. FYI, log ID is YDOV389N1Q.

Re: Sync rules not being obeyed

by Lowlander » Thu Feb 27, 2014 2:13 pm

I still presume it is a selection mistake, but you can capture the sync in a debug log (step 4b) and send the log to support: http://www.mediamonkey.com/forum/viewto ... ?f=21&t=69 (USB sync probably best for log capture). It should show if it is a selection mistake or bug.

Re: Sync rules not being obeyed

by mkaz » Thu Feb 27, 2014 1:53 pm

I have confirmed that there is only one profile for each device and that the settings are really set for just syncing 5-Star music.

Re: Sync rules not being obeyed

by Lowlander » Thu Feb 27, 2014 1:42 pm

Make sure you don't have multiple profiles for the device and configured the wrong one. Also make sure that you did set up what to sync correctly (often in this scenario the user selected more than intended).

Sync rules not being obeyed

by mkaz » Thu Feb 27, 2014 12:22 pm

The program and wifi sync are working pretty well with one major exception: the sync will not follow the rules I have set when using either USB or wifi. Both my phone and tablet are set to only sync audiobooks, podcasts and 5-star rated music. But any time a sync occurs it always syncs all music. For my phone, that is not a big deal since I have 64 GB of Space, but with only 32GB on my tablet, all the music will not fit and the storage fills up before sync is complete. I have set both devices to delete unselected copies and content and have verified setting from both the devices and the desktop. They are all consistently set to only sync 5-Star music. Yet, each sync tries to upload all content. Am I missing something or is this a bug?

For reference, I am using desktop Pro build 4.1.0.1692. Both Nexus 7 (G2) and HTC One X+ have Pro build 1.0.4.0229. Sent logs a few days ago (have not heard back)

Top